Counterman

As the old adage goes, “you only have one chance to make a first impression.” Either in person or on the telephone, we must always try to make the most of our initial contact with a potential customer. Many of us have been coached (or even formally trained) regarding telephone etiquette, and are given tried-and-true “word tracks” to increase customer engagement and encourage salesmanship, all in the name of professionalism. Being a superstar on the phone is an essential skill for any parts professional, but it fails to address a key component of being a “professional parts professional.” Maintaining a professional appearance is critical to presenting yourself as a trusted, knowledgeable business partner behind the counter. Like it or not, we are all initially judged by our appearance. Some of these judgments come from unjustified stereotypes or personal biases, and there is little we can do about these first skeptical looks. We will always have to endure a few rough starts, but maintaining a professional demeanor while showcasing your ability (and willingness) to exceed the customer’s expectations may eventually earn their trust and confidence. The way we choose to display ourselves to the world speaks volumes about the person we feel we are, or sometimes who we wish to be. Our mannerisms, posture, way of speaking and especially our clothing choices can all have a subtle (or overt) effect on how we are perceived by others. In our line of work, the issue of clothing choice is lessened by the use of uniforms, but the condition of those uniforms can still be a telltale sign of an uninspired employee. Poorly-fitting or worn-out uniforms can lead to the perception that your company isn’t invested in its employees, while unkempt employees wearing wrinkled, stained or otherwise “sloppy” garments can cast doubt about their commitment or attention to detail. Uniforms promote a sense of commonality, even when those uniforms also differentiate between management and staff members. It also provides continuity, especially across franchised or corporate stores, where a customer has a set of expectations of what their shopping experience should reflect. The most important part of any uniform is the person wearing it, and that’s where this starts to become “personal.” Company policies often cover basic aspects of an employee’s physical appearance, such as minimum standards for hygiene and grooming. Although addressing these concerns with an employee can be uncomfortable, these are “safe” topics when compared to issues related to personal appearance and self-expression. Company policies clearly state the expectations of all employees, but company culture often dictates “unspoken” rules of behavior and appearance that may be unfairly applied to individual employees or prospective hires. “Affinity bias” is a tendency to favor people with similar backgrounds, interests or appearance to your own, and can unconsciously affect your opinion of others who are “different.” While federal laws define several prohibited forms of discrimination in the workplace, many people still experience prejudice based on their appearance. Tattoos and piercings are more widely accepted in today’s business environment than at any other time in our history, but there is still a broad range of attitudes toward body art in the workplace that may lead to hidden bias. Hairstyles become another grey area where colorful or “unconventional” hairstyles are concerned. Several states protect against race-based hairstyle discrimination, but if you decide to show up for your shift with purple liberty spikes, you’re probably on your own! Dressing for success in our industry certainly doesn’t require tailored suits or expensive accessories, but an appropriate image does help employees to project an air of confidence and empowerment. A professional appearance reinforces the idea that you are a skilled professional. Putting the effort into creating a great first impression can open the door for customers, coworkers and employers to know the person inside the uniform. The post Look Professional to Be Professional appeared first on Counterman Magazine. View the full article

PRT announced the arrival of new applications for light vehicles. The new items include complete strut assemblies, shock absorbers and air shocks, representing over 15 million vehicles in new coverage. The company said the product launches include strategic models across North America, such as Jeep Cherokee, Volkswagen Tiguan, Mazda CX-5 and Kia Forte. They also include applications like the 2024 Toyota Camry, Chevrolet Silverado and the GMC Sierra 1500, among others. New Applications Strengthen Aftermarket Presence “PRT is recognized worldwide for its high-performance standards. Our mission is to consistently deliver OEM-quality products to our clients,” explained Bruno Bello, director of global marketing at PRT. “These ongoing launches reinforce our commitment to product development, enhancing our footprint across the North American aftermarket. The new items are in stock and ready to ship!” Explore the Full Product Line For more information, call PRT’s customer relationship service at 1-770-238-1611, visit www.prtautoparts.com, or follow @prtautoparts. The post PRT Introduces 29 New Products appeared first on Counterman Magazine. View the full article

PRT announced the arrival of new applications for light vehicles. The new items include complete strut assemblies, shock absorbers and air shocks, representing over 15 million vehicles in new coverage. The company said the product launches include strategic models across North America, such as Jeep Cherokee, Volkswagen Tiguan, Mazda CX-5 and Kia Forte. They also include applications like the 2024 Toyota Camry, Chevrolet Silverado and the GMC Sierra 1500, among others. New Applications Strengthen Aftermarket Presence “PRT is recognized worldwide for its high-performance standards. Our mission is to consistently deliver OEM-quality products to our clients,” explained Bruno Bello, director of global marketing at PRT. “These ongoing launches reinforce our commitment to product development, enhancing our footprint across the North American aftermarket. The new items are in stock and ready to ship!” Explore the Full Product Line For more information, call PRT’s customer relationship service at 1-770-238-1611, visit www.prtautoparts.com, or follow @prtautoparts. The post PRT Introduces 29 New Products appeared first on Counterman Magazine. View the full article

The Equipment & Tool Institute (ETI) announced that Executive Director Brian Plott retired on June 30, 2025. He served the Equipment & Tool Institute for six years and provided more than four decades of leadership in the automotive aftermarket. “Brian’s vision and steady leadership guided ETI through one of the most transformative chapters in our 75-year history,” said Chris Bahlman, president and chair of the ETI Board of Directors. “From international expansion to the evolution of our Industry Technology Conference, his impact will be felt for years to come. On behalf of the board and our membership serving over 100,000 professional repairers, we offer our gratitude and best wishes for his well-earned retirement.” Winston Lee Assumes Interim Executive Director Role The ETI Board appointed Winston Lee as interim executive director, effective July 1, 2025. He previously served as ETI Europe’s Managing Director. Lee brings 20 years of technical, operational and advocacy experience with ETI member companies. Lee played a leading role in developing secure vehicle interface standards and expanding training initiatives. He expressed his commitment to supporting members and advancing independent repairers during the leadership transition. “I’m honored to serve our members during this transition,” said Winston Lee. “With the guidance of the board and the support of our dedicated staff and volunteers, ETI will continue to deliver the tools, data access, and collaborative forums that keep independent repairers at the forefront of advanced vehicle service.” Strategic Oversight at the Equipment & Tool Institute The board will evaluate ETI’s needs before choosing a permanent Executive Director or adjusting long-term strategy. Chris Bahlman will remain President/Board Chair through April 2026 in a volunteer capacity. He will collaborate with Winston and the staff to carry out ETI’s strategic plan. About Brian Plott Plott started his automotive career at Bear Automotive Equipment. He held leadership roles at Sun Electric, ALLDATA, and Snap-on. At Snap-on, he served as the single point of contact for Ford Motor Company and Penske Corp. Since 2019, Plott achieved key milestones with ETI: • Launched ETI Europe and built new OEM collaboration channels. • Modernized ETI’s digital presence and its communications strategy. • Transformed Tech Weeks into the Industry Technology Conference, attracting record attendance. Plott will continue advising ETI and plans to attend industry events after retirement. The post ETI Announces Retirement of Executive Director Brian Plott appeared first on Counterman Magazine. View the full article

The Automotive Aftermarket Products Expo (AAPEX 2025) has released the full floor plan and schedule for its annual event. A major update this year is the segmentation of the show floor by product and service category. AAPEX organizers said this change allows attendees to navigate the event more efficiently and focus on the technologies and solutions they need most. Exhibitors will also benefit from this targeted layout, which is designed to attract qualified buyers actively searching for specific products. “Evidence of the industry’s evolution is reflected in the dynamic range of technologies, products and services offered by today’s aftermarket companies,” said MEMA Aftermarket Suppliers Vice President of Events Liz Goad. “AAPEX’s complete categorization of the show floor by product segment is a strong example of how we’re working to enhance the experience for both attendees and exhibitors.” Show Layout and International Focus AAPEX 2025 will take place in The Venetian Expo and Caesars Forum. Exhibitors span more than 1,400 product categories across three main halls. Joe’s Garage will return with 10 fully operational service bays for live training and demos. The floor will also feature sections dedicated to Tools & Equipment, Tire Servicing, Electric Vehicles and international suppliers. AAPEX 2025 includes an International Sourcing Hall and Matchmaking services to connect suppliers with global buyers. Exhibitors from over 46 countries will attend, including Canada, Mexico, Brazil and China. Training Sessions and Learning Tracks at AAPEX 2025 The full AAPEX 2025 schedule features 75+ training sessions across eight learning tracks. WORLDPAC Technical Training Institute will deliver 14 expert-led diagnostic sessions for repair technicians. NAPA Autotech will lead 18 additional targeted sessions. Innovation stages on the show floor will host product demos and training sessions in emerging areas such as EV repair and ADAS calibration. Featured Events and Networking Opportunities AAPEX 2025 includes a full lineup of special events: AAPEX Reception (Nov. 3, 6:00-8:00 p.m., Venetian Expo Lobby): Industry welcome party. Open to all; no RSVP required. Keynote Breakfast (Nov. 4, 6:30-8:45 a.m., Palazzo Ballroom): Hockey icon Wayne Gretzky speaks. Tickets required; reserve your table here. Free Buyers Lunch (Daily, 11:00 a.m.-1:00 p.m., Caesars Forum): Exclusive to buyers; no RSVP needed. Beers and Gears Networking Reception (Nov. 4, 4:00-6:00 p.m., Joe’s Garage): Casual service pro networking. Import Vehicle Community Fabulous Networking Reception (Nov. 4, 5:00-6:30 p.m., Titian Ballroom): Key players in the import/export space. Tickets required. Contact [email protected] with ticket inquiries. OAC Global Reception (Nov. 4, 6:30-8:00 p.m., Flight Club): 500+ global attendees. Tickets required. Dedicated Sessions for Industry Segments On Wednesday, Nov. 5, AAPEX 2025 continues with industry-specific gatherings: MEMA Aftermarket Suppliers Member & Media Briefing (7:15-8:45 a.m., Casanova 501): Trends for MEMA members and media. Registration required. Women in Auto Care Awards Ceremony Breakfast (7:00-8:45 a.m., location TBD): Celebrates Women of the Year honorees. Tickets required. Student Engine Assembly Competition (10:00-11:00 a.m., Joe’s Garage): Vocational teams compete live. Women in Auto Care and Allies Reception (5:00-6:00 p.m., Titian Ballroom): Open to all. No RSVP required. “The automotive aftermarket is facing a lot of uncertainty as the supply chain gets rewired, which makes events like AAPEX all the more important,” said Auto Care Association VP of Meetings & Events Mark Bogdansky. “The changes we’ve made and events we’ve added are designed to help the tens of thousands of buyers in attendance find what they need fast, despite the expansive conference exhibit floor.” AAPEX 2025 Registration Details Registration for AAPEX 2025 is now open. Passes cost $75 through Sept. 26 and $100 after that date. Training sessions cost $150 each, or attendees can buy a five-session package for $400. Qualified vocational students and members of the media may receive complimentary registration. AAPEX strongly encourages attendees to book hotels early via onPeak, the show’s official housing partner. More information is available at AAPEXShow.com. The post AAPEX 2025 Floor Plan and Event Schedule Released appeared first on Counterman Magazine. View the full article

The Young Auto Care Network Group (YANG), a community of the Auto Care Association, held a Regional Meet-Up in conjunction with Heavy-Duty Leadership 2.0. The event took place on July 14, and there were more than 20 people in attendance. It was held at Detroit Novi in Farmington Hills, MI. Appetizers and drinks were included. The event was “generously sponsored” by HDA Truck Pride Network, YANG said. For more YANG Happenings, visit website: Young Auto Care Network Group – Under 40 aftermarket community | Auto Care The post YANG Hosts Successful Regional Meet-Up appeared first on Counterman Magazine. View the full article

Arnott Suspension Products announced a limited-time rebate of up to $100 per part on select air suspension components for RAM, Jeep and GM vehicles. From July 14 through Sept. 30, customers can earn up to $100 per part when they purchase eligible Arnott components and submit a rebate claim. “We’re honored to be the first choice of professional mechanics who insist on Arnott parts for their air suspension repair work. This rebate gives us an opportunity to thank them for their loyalty and showcases some of our key parts for these great American brands,” said George Greene, North America vice president of sales for Arnott. “With our U.S. engineering and manufacturing facility in Merritt Island, Florida, we continue to lead this fast-growing segment of the replacement parts industry.” To redeem the rebate: Purchase eligible Arnott air suspension parts. A list of eligible parts is available below. Submit a claim at arnottindustries.com/rebate. Receive up to $100 per part, once the claim is approved. For more information, visit arnottindustries.com, or call 800-251-8993. The post Arnott Launches Limited-Time Rebate appeared first on Counterman Magazine. View the full article

Auto Value and Bumper to Bumper are proud to announce Kevin Kiggins, of Pullen’s Garage in Hamilton Township, New Jersey, as the 2025 U.S. Technician of the Year Champion, following an exciting four-day event in Detroit, Michigan, held July 7-10. Kiggins is a customer and Certified Service Center member of Eastern Warehouse Distributors. “This recognition is beyond anything I could have imagined,” said Kevin Kiggins, the 2025 champion. “To compete with such talented professionals and come out on top—it’s truly humbling. I’m incredibly thankful to my distributor, my team, and the Alliance for making this experience unforgettable.” “We’re excited to congratulate Kevin Kiggins on being named the 2025 Technician of the Year,” said Nick Przybylowski, director of Sales for Eastern Warehouse Distributors. “This event showcases the technical skills and acumen required to be a high-performance automotive professional. Kevin has always been a value to our network and this recognition is fantastic. Congrats once again!” Elite technicians from across the United States—each representing a top-performing Auto Value or Bumper to Bumper Certified Service Center—gathered for a rigorous competition designed to test both knowledge and hands-on expertise. Finalists faced a customized ASE exam and a series of timed, hands-on challenges facilitated by professional trainers from Garage Gurus. Combined scores from the various testing determined the overall 2025 Technician of the Year Champion. “ASE is proud to support and participate in the Auto Value & Bumper to Bumper Technician of the Year program,” said Dave Johnson, president & CEO of ASE. “This is a special event that showcases the skills and professional résumés of talented technicians – with a very critical focus on training and technical acumen. Congratulations to this year’s winners!” Beyond the competition, technicians and their guests explored the best of Motor City. Highlights included immersive experiences at the Ford Rouge Factory Tour, Greenfield Village, and the Henry Ford Museum, along with high-speed excitement at the M1 Concourse. The event concluded with an exclusive awards dinner that brought the celebration to a memorable close. “This event brings together the best of the best technicians along with a select group of aftermarket professionals in what we believe is the strongest technician recognition program in our industry,” said Jim Holik, director of marketing at the Aftermarket Auto Parts Alliance, Inc. “When you look at the size of the Auto Value & Bumper to Bumper Certified Service Center program – to have these select and elite technicians here is really something special. This event gives us a chance to recognize their impact and provide the recognition and flowers they deserve.” Joining the finalists were the 2025 Auto Value Technician of the Year finalists from Canada and the 2025 Latin America Champion, reinforcing international bonds and celebrating global excellence. This year’s Auto Value Canadian Champion is Mitch Rauhala, of RNG Auto Care & Repair Inc., Mountain View County, Alberta, a customer of Central Auto Parts Distributors. Representing Auto Value Latin America, Juan Luis Montes de Oca Urbina, of Servicio Montes de Oca, in Michoacán de Ocampo, México, and a customer of Distribuidora de Autopartes Pescador S.A. de C.V., was named the 2025 Latin American Champion. Garage Gurus and DRiV once again played a pivotal role in supporting the program, providing expert instruction, world-class facilities, and generous sponsorship. “This event is always a highlight for us,” said Charles Sargant, sales director of program groups and key accounts at DRiV. “It’s a privilege to host such dedicated professionals and show our support for the individuals who keep our industry running strong. These technicians are the backbone of the aftermarket, and investing in their growth and recognition is essential. We’re proud to partner with the Alliance to help elevate the next generation of automotive leaders.” With over 3,900 Certified Service Centers in the Auto Value and Bumper to Bumper network, earning a place in the Technician of the Year competition is a remarkable accomplishment. The 2025 finalists exemplify the skill, passion, and professionalism that continue to move the automotive aftermarket forward. The Technician of the Year program is more than a competition—it’s a celebration of the individuals who embody the values of craftsmanship, innovation, and dedication that define the aftermarket industry. Auto Value and Bumper to Bumper proudly recognize the following 2025 finalists for their outstanding performance and commitment to excellence: 2025 Technician of the Year Finalists: Rafael Borja | Robertson Automotive; Chandler, TX | ABC Auto Parts, Ltd Jared Boxshall | Lube King Service Centre; Winnipeg, MB, CA | Piston Ring Service Supply Edward Castro | Ace Auto Repair and Tire; Pinole, CA | Trimon Inc. DBA Monument Car Parts Phil Clark | Barnes Auto Service; Louisville, KY | Moog Louisville Warehouse Gerald Dahlin | D.A.D’S Auto Repair; Baresford, SD | Automotive Parts Headquarters, Inc. Michael Dyer | Westgate High-Tech Autocare; Omaha, NE | Arnold Motor Supply Jamie Fowler II | Marty’s Complete Automotive; Ft. Lauderdale, FL | National Performance Warehouse, Inc. Kevin Kiggins | Pullen’s Garage; Hamilton Township, NJ | Eastern Auto Parts Warehouse Casey O’Sullivan | Interstate Auto Care; Madison Heights, MI | Auto- Wares Group of Companies Christopher Potucek | CC Auto Parts and Service; Springfield, KY | Hahn Automotive Warehouse, Inc. Brad Probus | Troys Auto Service; Smithland, KY | Parts Warehouse, Inc. Mitch Rauhala | RNG Auto Care & Repair Inc. |Mountain View County; AB, CA | Central Auto Parts Distributors Luis Reina | Tech & Tires Corp; Miami, FL | National Performance Warehouse, Inc. Matthew Reitmeier | Travel Care Regina Ltd.; Regina, SK, CA | Auto Electric Service The post Auto Value, Bumper to Bumper Crown Technician of the Year appeared first on Counterman Magazine. View the full article

Valvoline Instant Oil Change is kicking off its school supply drive for schools in southwest Florida. The drive runs from July 14 through August 3. As students get ready for a new school year, Valvoline said it is helping make sure they have the supplies they need to succeed. Guests who bring in new school supplies to any participating location will receive 20% off their total purchase. All donated items will go directly to the school districts of Charlotte, Collier and Lee counties, benefiting students and teachers. From notebooks and pencils to backpacks, Valvoline said every donation to the school supply drive helps. The company invites customers and community members alike to join the effort and make a difference this back-to-school season. For full details, visit FloridaOilChange.com. The post Valvoline Instant Oil Change Launches School Supply Drive appeared first on Counterman Magazine. View the full article

NEXUS Automotive International announces its third digital edition of the N! Climate Day. It will take place on November 25th from 1:00 PM to 4:00 PM CET. This special event continues to grow in importance for its network and global partners. NEXUS Automotive International Builds on Global Momentum Emmanuel Voguet, Climate Day general manager, will host this year’s edition. The event will build on the momentum of the Abu Dhabi edition at the N! Business Forum, as well on progress made during Climate Week NYC, said Voguet. Review Proofs of Concept and Look Ahead The session will provide a full review of current Proofs of Concept. The session will also provide a forward-looking view of responsible initiatives shaping the automotive aftermarket. Invitation and agenda will be provided in the coming weeks, Nexus added. For more information, contact: [email protected] The post NEXUS to Host Digital N! Climate Day in November appeared first on Counterman Magazine. View the full article

Federated Auto Parts has announced the recipients of its Federated Car Care scholarships for the 2025-26 academic year. The program supports employees or children of Federated Car Care Center members. Federated funds the scholarships through Fisher Auto Parts. The University of the Aftermarket Foundation administers them and awards them in memory of Art Fisher, the Federated Auto Parts founder. “Since Federated was founded 40 years ago, we have been committed to supporting students with educational opportunities,” said Sue Godschalk, CEO of Federated Auto Parts. “We congratulate these five outstanding students who are exceptional students and have proven to be actively involved at their respective schools and in their communities.” Car Care Scholarships Recognize Academic Excellence and Community Involvement The following are the Federated Car Care scholarship honorees for 2025-26: Ryan Baldwin of Fairmont, West Virginia Rylee Coffman of Jefferson City, Tennessee Natalie Manfredi of York, Pennsylvania Brooke Perry of Colchester, Vermont Michael Phelps of Cincinnati, Ohio These five students earned the awards through academic achievement and community participation. How Applicants Qualify for Federated Car Care Scholarships Applicants needed to meet criteria listed in the Federated section of the Automotive Aftermarket Scholarship Central website. Applicants also had to list Fede The post Federated Awards Car Care Scholarships for 2025-26 appeared first on Counterman Magazine. View the full article

Federated Auto Parts has announced the recipients of its Federated Car Care scholarships for the 2025-26 academic year. The program supports employees or children of Federated Car Care Center members. Federated funds the scholarships through Fisher Auto Parts. The University of the Aftermarket Foundation administers them and awards them in memory of Art Fisher, the Federated Auto Parts founder. “Since Federated was founded 40 years ago, we have been committed to supporting students with educational opportunities,” said Sue Godschalk, CEO of Federated Auto Parts. “We congratulate these five outstanding students who are exceptional students and have proven to be actively involved at their respective schools and in their communities.” Car Care Scholarships Recognize Academic Excellence and Community Involvement The following are the Federated Car Care scholarship honorees for 2025-26: Ryan Baldwin of Fairmont, West Virginia Rylee Coffman of Jefferson City, Tennessee Natalie Manfredi of York, Pennsylvania Brooke Perry of Colchester, Vermont Michael Phelps of Cincinnati, Ohio These five students earned the awards through academic achievement and community participation. How Applicants Qualify for Federated Car Care Scholarships Applicants needed to meet criteria listed in the Federated section of the Automotive Aftermarket Scholarship Central website. Applicants also had to list Fede The post Federated Awards Car Care Scholarships for 2025-26 appeared first on Counterman Magazine. View the full article

Autologue Computer Systems announced that McNeese Auto Supply has chosen PartsWatch software as its next-generation business solution. This move supports the management and growth of its auto parts business, the company said. PartsWatch software offers automotive parts distributors powerful functionality to optimize all areas of their business, including: Point of Sale (POS) Inventory Control & Forecasting Purchasing Management Accounts Receivable Integrated eCommerce Business Intelligence & Reporting And more Software Selection Based on Functionality and Trust “We had grown tired of our previous software provider and knew it was time to explore other options,” said Garrett McNeese, owner of McNeese Auto Supply. “PartsWatch clearly has the functionality we need to stay competitive and manage our growth, but what truly resonated with us is the team behind the product. The Autologue team knows our business inside and out, and their reputation for providing top-notch customer service aligns perfectly with what we strive for every day.” Autologue Emphasizes Shared Values and Long-Term Support “We are incredibly excited to welcome McNeese Auto Supply to the Autologue family,” said Charlie Boscarino, national sales manager at Autologue. “Their commitment to growth and customer service is impressive, and we are confident that PartsWatch will provide the robust foundation they need to achieve their strategic goals.” Jim Franco, president and CEO of Autologue, added, “McNeese Auto Supply’s decision to partner with Autologue is a significant validation of our investment in PartsWatch and our commitment to our customers. We believe that a strong partnership built on mutual understanding and shared values is key to success, and we look forward to supporting McNeese Auto Supply’s journey as they continue to expand and thrive.” The post McNeese Auto Supply Selects PartsWatch Software appeared first on Counterman Magazine. View the full article

Mighty Distributing System of America, provider of Fleet Inventory Management Services, has expanded its heavy duty (HD) product offering through a strategic partnership with Donaldson Company, Inc., a global provider of filtration solutions. Donaldson brings over 100 years of OE-grade filtration expertise to the partnership. The collaboration combines Donaldson’s filtration technology with Mighty’s high-touch inventory management. Together, they deliver unmatched service and supply chain reliability to HD fleet facilities, diesel repair shops, and off-highway operations, the companies said. Meeting the Needs of a Growing HD Market More than 15 million Class 7 and 8 trucks operate across the United States today. Analysts project the heavy-duty parts aftermarket to surpass $92.7 billion in 2025. To meet this demand, Mighty continues expanding its product lineup and Fleet Inventory Management Services. Unlike traditional suppliers, Mighty provides localized inventory support tailored to each facility’s unique needs. This approach helps reduce surplus stock, eliminate part shortages, and maximize equipment uptime. Driving Value Through Strategic Collaboration “Our partnership with Donaldson brings a century of heavy-duty filtration innovation directly to fleet operators, construction crews, and off-highway professionals,” said Josh D’Agostino, president & CEO of Mighty Distributing System of America. “This collaboration establishes Mighty as a serious player in the heavy duty market, delivering premium product access and the kind of inventory service that most HD facilities have never experienced.” What HD Facilities Can Expect Premium Filtration Donaldson filtration protects equipment, reduces maintenance costs, and increases uptime in demanding heavy-duty environments. Their technology ensures consistent, OE-grade performance across filter types. Fleet Inventory Management Services That Deliver Mighty provides high-touch, in-person inventory management services weekly or bi-weekly. These visits reduce surplus inventory and ensure mission-critical parts are always available. Broad Product Coverage Donaldson offers OE-grade filters for air, oil, fuel and hydraulic systems. They also supply bulk fluid filtration products for all major HD applications. The post Mighty, Donaldson Partner to Expand HD Product Offering appeared first on Counterman Magazine. View the full article

Standard Motor Products (SMP) released new part numbers across 35 product categories in Q2 of 2025. These include additions from both the Vehicle Control and Temperature Control divisions. SMP added new coverage for late-model domestic and import vehicles across multiple powertrains. New Product Categories Include Valve Timing and Emissions SMP introduced new applications in key product categories like variable valve timing and turbocharging emission controls. The company also added park assist cameras for vehicles like the 2017-2021 Honda Civic and 2020-2022 Toyota Corolla. It expanded active grille shutter coverage for 4.3 million Stellantis vehicles. Additional coverage includes the 2021-2023 Nissan Rogue, 2018-2021 Volkswagen Jetta and 2021-2024 Toyota Sienna. Sensor and Actuator Coverage Adds Millions of Vehicles SMP added ABS speed sensors for 4.5 million vehicles. This includes the 2020-2025 Ford Explorer, 2020-2025 Nissan Sentra and 2021-2023 Kia Sorento. The company also introduced power door lock actuators for models like the 2013-2022 Toyota Prius and 2018-2025 Volkswagen Atlas. More Connectors and Sensors Now Available SMP added multi-function connectors for over 46 million vehicles. Other expanded categories include MAP sensors, engine oil coolers and door latch assemblies. Oil pressure gauge switches, turbocharger kits, vapor canister purge valve hoses and variable valve timing actuators also saw growth, according to SMP. Four Seasons Adds New A/C and Cooling Components Four Seasons introduced 22 new hose assemblies for over 1.8 million vehicles. These include suction and liquid lines for the 2022-2023 Hyundai Palisade and 2019-2024 Genesis G70. New aluminum heater cores cover the 2016-2021 Mazda CX-3 and 2017-2020 Toyota Yaris. Four Seasons also added evaporator cores for the 2015-2022 RAM ProMaster City and idler pulleys for over 1.1 million Honda and Acura models. Precision-Engineered Parts Continue to Meet Market Demand “In the second quarter, we introduced new coverage in multiple growing categories, continuing to deliver the precision-engineered products for late-model vehicles that technicians expect from Standard and Four Seasons,” said Jack Ramsey, senior vice president of sales and marketing at SMP. “Each new component is a testament to our ongoing focus on quality, making it easy for our partners to continue recommending Standard and Four Seasons with confidence.” All new applications are listed in the catalogs found at StandardBrand.com and 4S.com, and in electronic catalog providers. The post SMP Releases New Part Numbers in 35 Categories appeared first on Counterman Magazine. View the full article

Standard Motor Products (SMP) released new part numbers across 35 product categories in Q2 of 2025. These include additions from both the Vehicle Control and Temperature Control divisions. SMP added new coverage for late-model domestic and import vehicles across multiple powertrains. New Product Categories Include Valve Timing and Emissions SMP introduced new applications in key product categories like variable valve timing and turbocharging emission controls. The company also added park assist cameras for vehicles like the 2017-2021 Honda Civic and 2020-2022 Toyota Corolla. It expanded active grille shutter coverage for 4.3 million Stellantis vehicles. Additional coverage includes the 2021-2023 Nissan Rogue, 2018-2021 Volkswagen Jetta and 2021-2024 Toyota Sienna. Sensor and Actuator Coverage Adds Millions of Vehicles SMP added ABS speed sensors for 4.5 million vehicles. This includes the 2020-2025 Ford Explorer, 2020-2025 Nissan Sentra and 2021-2023 Kia Sorento. The company also introduced power door lock actuators for models like the 2013-2022 Toyota Prius and 2018-2025 Volkswagen Atlas. More Connectors and Sensors Now Available SMP added multi-function connectors for over 46 million vehicles. Other expanded categories include MAP sensors, engine oil coolers and door latch assemblies. Oil pressure gauge switches, turbocharger kits, vapor canister purge valve hoses and variable valve timing actuators also saw growth, according to SMP. Four Seasons Adds New A/C and Cooling Components Four Seasons introduced 22 new hose assemblies for over 1.8 million vehicles. These include suction and liquid lines for the 2022-2023 Hyundai Palisade and 2019-2024 Genesis G70. New aluminum heater cores cover the 2016-2021 Mazda CX-3 and 2017-2020 Toyota Yaris. Four Seasons also added evaporator cores for the 2015-2022 RAM ProMaster City and idler pulleys for over 1.1 million Honda and Acura models. Precision-Engineered Parts Continue to Meet Market Demand “In the second quarter, we introduced new coverage in multiple growing categories, continuing to deliver the precision-engineered products for late-model vehicles that technicians expect from Standard and Four Seasons,” said Jack Ramsey, senior vice president of sales and marketing at SMP. “Each new component is a testament to our ongoing focus on quality, making it easy for our partners to continue recommending Standard and Four Seasons with confidence.” All new applications are listed in the catalogs found at StandardBrand.com and 4S.com, and in electronic catalog providers. The post SMP Releases New Part Numbers in 35 Categories appeared first on Counterman Magazine. View the full article

Mitchell 1 has wrapped up its “Thank You Thursdays!” sweepstakes in recognition of Automotive Service Professionals Month (ASPM) throughout June. Each Thursday for six weeks, a winner received a $100 gift card, announced on the Mitchell 1 Facebook page. “We congratulate the winners and thank everyone who entered the latest edition of our ‘Thank You Thursdays!’ Facebook sweepstakes,” said Jen MacDonald, director of marketing for Mitchell 1. “With summer road trips in full swing, June was the perfect time to show our appreciation for all that service technicians do to keep their customers’ vehicles driving safely and reliably down the road.” The “Thank You Thursdays!” sweepstakes winners include: Tony Cushman – A Plus Transmission & Tire Darren Davis – AutoStream Car Care Francisco Flores – Diesel Tech Services Inc Felipe Maldonado – Mike Calvert Toyota Mike Malloy – City and County of Denver Aaron Shin – Shin’s Auto Service The post Mitchell 1 Wraps Up Thank You Thursdays Sweepstakes for 2025 appeared first on Counterman Magazine. View the full article

TCED announced the official launch of a new service enabled through a strategic partnership with a state-of-the-art cross-docking facility in Newark, Del. The company said the strategic expansion marks a major milestone in TCED’s ongoing commitment to enhancing operational performance and delivering superior service to automotive partners across the region. Newark Distribution Center Improves Service and Efficiency In a news release announcing the expansion, TCED explained that the Newark distribution center is designed to streamline distribution, reduce lead times and lower logistics costs. It also allows TCED’s customer partners to order smaller pallet quantities for lithium, golf cart, automotive and other battery needs. Partnership Drives Industry Supply Chain Improvements “This partnership with the new cross-docking facility is a key investment in helping our customers compete and grow,” said Elise Rozon, CEO of TCED. “By optimizing order flow and reducing delivery timelines, we’re strengthening our partners’ supply chains and setting a new standard for efficiency in the industry.” Facility Now Fully Operational TCED said the Newark warehouse is now fully operational. The company encouraged automotive partners interested in leveraging the Newark distribution center to contact their TCED representative for more information and onboarding support. The post TCED Launches New Service at Newark Distribution Center appeared first on Counterman Magazine. View the full article

FCS has introduced 105 new part numbers, extending coverage to over 20 million vehicles currently on the road in the U.S. and Canada. This expansion includes a wide range of products. They include strut assemblies, suspension struts, shock absorbers, lift supports, shock absorber assembly kits, steering dampers and heavy-duty shock absorbers, according to FCS. New Part Numbers Cover Popular Vehicle Applications FCS added this latest release covers popular applications like the Chevrolet Traverse, Ford F-250 Super Duty, Nissan Frontier and many more. What’s Included in the Release: 29 Suspension Strut and Coil Spring Assemblies 37 Suspension Struts 21 Shock Absorbers 9 Shock Absorber Assembly Kits 5 Heavy Duty Shock Absorbers 3 Lift Supports 1 Steering Damper The post FCS Launches 105 New Part Numbers appeared first on Counterman Magazine. View the full article

FCS has introduced 105 new part numbers, extending coverage to over 20 million vehicles currently on the road in the U.S. and Canada. This expansion includes a wide range of products. They include strut assemblies, suspension struts, shock absorbers, lift supports, shock absorber assembly kits, steering dampers and heavy-duty shock absorbers, according to FCS. New Part Numbers Cover Popular Vehicle Applications FCS added this latest release covers popular applications like the Chevrolet Traverse, Ford F-250 Super Duty, Nissan Frontier and many more. What’s Included in the Release: 29 Suspension Strut and Coil Spring Assemblies 37 Suspension Struts 21 Shock Absorbers 9 Shock Absorber Assembly Kits 5 Heavy Duty Shock Absorbers 3 Lift Supports 1 Steering Damper The post FCS Launches 105 New Part Numbers appeared first on Counterman Magazine. View the full article

The Aftermarket Warehouse Distributors Association (AWDA), a community of the Auto Care Association, announced nominations are open for its 2025 industry awards. AWDA presents the Industry Awards annually during the AWDA Business Conference, which will take place Nov. 2-3, 2025, in Las Vegas.” Prestigious Industry Awards Highlight Aftermarket Excellence Over the years, the list of AWDA award recipients has evolved into a who’s-who of aftermarket luminaries. The Association stated that the AWDA awards rank among the most widely recognized and highly respected awards in the aftermarket. “Receiving an AWDA Industry Award from the Auto Care Association is one of the most meaningful recognitions in our industry,” said Ted Hughes, executive director, AWDA. “These annual awards represent a legacy of excellence, leadership and dedication to the advancement of the aftermarket. To be acknowledged by peers through such a prestigious platform underscores the significance of our collective contributions and inspires continued commitment to the auto care industry’s growth and success.” Categories Celebrate Education, Leadership, Excellence and Achievement The AWDA Industry Awards include: Art Fisher Award for Excellence in Education AWDA presents this award in memory of former Chairman Art Fisher. It recognizes a company or individual for their leadership and commitment to education and training, either within their own organization or throughout the industry. Lifetime Achievement Award in Honor of Martin Fromm This very selective award recognizes individuals who have, over the course of a career spanning many years, distinguished themselves through their integrity, unselfish commitment to, and high level of performance within, the motor vehicle aftermarket industry. Outstanding Leadership Award in Honor of Jack Creamer (Formerly the Jack Creamer Automotive Leader of the Year Award) This award recognizes an individual, employed in the aftermarket, who over the past several years, has made a unique and monumental contribution to the industry and/or the association. Pursuit of Excellence Award: Recognizing Special Achievement AWDA presents this award to recognize excellence in business performance and the setting of high standards as an example for others to follow. Submit Nominations by August 15, 2025 The deadline to submit award nominations is Friday, Aug. 15, 2025. Learn more about the award criteria, see former winners, and submit nominations by visiting the AWDA webpage. The post AWDA Opens 2025 Industry Awards Nominations appeared first on Counterman Magazine. View the full article

Nissens Automotive announces the release of 868 new part numbers that are exclusive to its North American product portfolio. This release features A/C service kits, compressors and other components. Nissens also introduces hose assemblies to its growing product lineup. The expansion mainly targets increased coverage of Asian vehicle A/C parts. Nissens said it demonstrates commitment to growing its North American aftermarket product portfolio. A/C Service Kits Cover 58 Million Vehicles Nissens added 98 A/C system service kits to its expanding program. They provide coverage for over 58 million vehicles. Each kit includes vehicle-specific compressor oil and a measuring cup. They also contain an accumulator or receiver drier, and an orifice tube or expansion valve. Kits include all required O-rings, seals, gaskets, caps and valve cores. They support complete and efficient A/C system servicing, according to Nissens. Compressor Program Sees Major Growth Nissens introduced 173 new A/C compressor part numbers. These additions expand coverage to more than 46 million vehicles. Nissens also added 128 new A/C evaporator cores. These new cores support over 104 million import vehicles. HVAC and Cooling Components Expanded Nissens expanded its HVAC blower motor assembly program with 121 new numbers. This program now covers 119 million vehicles. Nissens also expanded other key product categories. These include condenser fan assemblies and expansion valves. Other additions include receiver driers and radiator/condenser fan assemblies. Nissens also grew its engine cooling fan assemblies and water pump lines. The company added engine cooling fan clutches, as well. New Hose Assemblies for Asian Vehicle A/C Parts Nissens launched a new line of A/C system hose assemblies. These include refrigerant discharge, liquid, and suction Hoses. They also include suction and liquid line hose assemblies. This initial launch includes 100 part numbers. These hoses cover 77 million vehicles, including Honda, Toyota, Lexus, and Infiniti. Nissens uses a double-wall barrier for every hose. All hoses work with all types of automotive refrigerants. Nissens said it tests and inspects every hose to ensure leak-free performance. Each hose includes O-rings, seals, valve cores, and caps for installation. These additions significantly strengthen Nissens’ offering of Asian vehicle A/C parts, the company said. Strategic Growth in Asian Vehicle Coverage Jeff Hansen, president of Nissens North America, said, “We are proud to expand our North American product offering by nearly 900 numbers, strategically adding to key categories with a focus on popular Asian vehicles. This expansion significantly broadens our coverage in existing categories and further expands our programs with the launch of A/C hose assemblies.” The post Nissens Expands Asian Vehicle A/C Parts Coverage appeared first on Counterman Magazine. View the full article

Nissens Automotive announces the release of 868 new part numbers that are exclusive to its North American product portfolio. This release features A/C service kits, compressors and other components. Nissens also introduces hose assemblies to its growing product lineup. The expansion mainly targets increased coverage of Asian vehicle A/C parts. Nissens said it demonstrates commitment to growing its North American aftermarket product portfolio. A/C Service Kits Cover 58 Million Vehicles Nissens added 98 A/C system service kits to its expanding program. They provide coverage for over 58 million vehicles. Each kit includes vehicle-specific compressor oil and a measuring cup. They also contain an accumulator or receiver drier, and an orifice tube or expansion valve. Kits include all required O-rings, seals, gaskets, caps and valve cores. They support complete and efficient A/C system servicing, according to Nissens. Compressor Program Sees Major Growth Nissens introduced 173 new A/C compressor part numbers. These additions expand coverage to more than 46 million vehicles. Nissens also added 128 new A/C evaporator cores. These new cores support over 104 million import vehicles. HVAC and Cooling Components Expanded Nissens expanded its HVAC blower motor assembly program with 121 new numbers. This program now covers 119 million vehicles. Nissens also expanded other key product categories. These include condenser fan assemblies and expansion valves. Other additions include receiver driers and radiator/condenser fan assemblies. Nissens also grew its engine cooling fan assemblies and water pump lines. The company added engine cooling fan clutches, as well. New Hose Assemblies for Asian Vehicle A/C Parts Nissens launched a new line of A/C system hose assemblies. These include refrigerant discharge, liquid, and suction Hoses. They also include suction and liquid line hose assemblies. This initial launch includes 100 part numbers. These hoses cover 77 million vehicles, including Honda, Toyota, Lexus, and Infiniti. Nissens uses a double-wall barrier for every hose. All hoses work with all types of automotive refrigerants. Nissens said it tests and inspects every hose to ensure leak-free performance. Each hose includes O-rings, seals, valve cores, and caps for installation. These additions significantly strengthen Nissens’ offering of Asian vehicle A/C parts, the company said. Strategic Growth in Asian Vehicle Coverage Jeff Hansen, president of Nissens North America, said, “We are proud to expand our North American product offering by nearly 900 numbers, strategically adding to key categories with a focus on popular Asian vehicles. This expansion significantly broadens our coverage in existing categories and further expands our programs with the launch of A/C hose assemblies.” The post Nissens Expands Asian Vehicle A/C Parts Coverage appeared first on Counterman Magazine. View the full article

Guy Tiberio III, an associate professor of automotive technology at Waubonsee Community College in Sugar Grove, Illinois, earned the 2025 Mitchell 1 Educator of the Year award. Mitchell 1 announced the award at the North American Council of Automotive Teachers (NACAT) awards luncheon in Detroit. “We are pleased to recognize Guy Tiberio III as the 2025 Mitchell 1 Educator of the Year,” said Jen MacDonald, director of marketing for Mitchell 1. “Guy’s experience is undeniable. With more than 20 years as an instructor, over 25 years as a field technician and countless hours dedicated to volunteer work, he has made exceptional contributions to the automotive repair industry and stands as a true inspiration to his students.” Educator of the Year Recognized for Long-Standing Contributions Mitchell 1 recognizes one top teacher each year for their educational excellence in the automotive repair field. Tiberio received several awards as part of the 2025 recognition. He earned a free one-year subscription to Mitchell 1’s ProDemand software. He also received a one-year NACAT membership, a $500 check and a $200 Snap-on gift card. Teaching Career Highlights Commitment to Student Success Tiberio currently teaches multiple automotive classes at Waubonsee Community College. He has held that position for 11 years. He also taught automotive technology for 10 years at Oswego East High School in Oswego, Illinois. Tiberio holds ASE Master Technician status. He also earned L1, L3, X1 and G1 certifications. In addition, he completed several third-party aftermarket and OEM certifications. “I love inspiring students to dig deeper into theory and operation, and use that knowledge to accurately diagnose complex automotive issues,” said Tiberio. “My favorite part is when I see them take the initiative to dig deeper and develop their own diagnostic plan to fix the car properly.” Supporting Students and Strengthening the Industry Tiberio leads as an evaluation team leader for ASE. He helps other instructors improve their automotive programs. He applies his experience to support the wider training community. As a SkillsUSA advisor, he has mentored three students to win state titles in Illinois. One of his students also won first place in the Automotive Service Technology competition. Award Criteria Reflects Technical and Teaching Mastery Mitchell 1 selects its Educator of the Year based on ASE test performance and teaching excellence. Recipients must pass all ASE automotive tests, including A1 through A8 and L1. These tests cover engine repair, transmission, drivetrain, suspension, brakes, electrical systems, HVAC and performance diagnostics. Tiberio’s certification record helped secure his selection as the 2025 Educator of the Year. The post Mitchell 1 Names Guy Tiberio III Educator of the Year appeared first on Counterman Magazine. View the full article

Guy Tiberio III, an associate professor of automotive technology at Waubonsee Community College in Sugar Grove, Illinois, earned the 2025 Mitchell 1 Educator of the Year award. Mitchell 1 announced the award at the North American Council of Automotive Teachers (NACAT) awards luncheon in Detroit. “We are pleased to recognize Guy Tiberio III as the 2025 Mitchell 1 Educator of the Year,” said Jen MacDonald, director of marketing for Mitchell 1. “Guy’s experience is undeniable. With more than 20 years as an instructor, over 25 years as a field technician and countless hours dedicated to volunteer work, he has made exceptional contributions to the automotive repair industry and stands as a true inspiration to his students.” Educator of the Year Recognized for Long-Standing Contributions Mitchell 1 recognizes one top teacher each year for their educational excellence in the automotive repair field. Tiberio received several awards as part of the 2025 recognition. He earned a free one-year subscription to Mitchell 1’s ProDemand software. He also received a one-year NACAT membership, a $500 check and a $200 Snap-on gift card. Teaching Career Highlights Commitment to Student Success Tiberio currently teaches multiple automotive classes at Waubonsee Community College. He has held that position for 11 years. He also taught automotive technology for 10 years at Oswego East High School in Oswego, Illinois. Tiberio holds ASE Master Technician status. He also earned L1, L3, X1 and G1 certifications. In addition, he completed several third-party aftermarket and OEM certifications. “I love inspiring students to dig deeper into theory and operation, and use that knowledge to accurately diagnose complex automotive issues,” said Tiberio. “My favorite part is when I see them take the initiative to dig deeper and develop their own diagnostic plan to fix the car properly.” Supporting Students and Strengthening the Industry Tiberio leads as an evaluation team leader for ASE. He helps other instructors improve their automotive programs. He applies his experience to support the wider training community. As a SkillsUSA advisor, he has mentored three students to win state titles in Illinois. One of his students also won first place in the Automotive Service Technology competition. Award Criteria Reflects Technical and Teaching Mastery Mitchell 1 selects its Educator of the Year based on ASE test performance and teaching excellence. Recipients must pass all ASE automotive tests, including A1 through A8 and L1. These tests cover engine repair, transmission, drivetrain, suspension, brakes, electrical systems, HVAC and performance diagnostics. Tiberio’s certification record helped secure his selection as the 2025 Educator of the Year. The post Mitchell 1 Names Guy Tiberio III Educator of the Year appeared first on Counterman Magazine. View the full article