Counterman

FCS Automotive introduced 32 new part numbers, including Complete Strut Assemblies; Suspension Struts; Shock Absorbers; Shock Absorber Assembly Kits: •19 Suspension Strut and Coil Spring Assemblies •10 Suspension Struts •1 Shock Absorber Assembly Kits •2 Shock Absorbers Popular Vehicle Applications The latest release extends coverage to over 2 million vehicles currently on the road in the U.S. and Canada, according to FCS. Popular applications include the Dodge Sprinter 2500/3500, Toyota Sienna and Kia Sorento. The new part numbers are in stock and ready to ship, FCS said. The post FCS Automotive Releases 32 New Part Numbers appeared first on Counterman Magazine. View the full article

Groove Technologies announced the Cool Car AC Performance Booster, a five-minute service for quick lube and professional automotive service operators. The company said the Cool Car AC Performance Booster delivers an average vent temperature drop of 12.1 degrees Fahrenheit, lowers cabin humidity and speeds cooling without adding refrigerant. The proprietary thermo-conductive synthetic lubricant is designed to address oil fouling inside the A/C system. According to the company, the treatment improves heat transfer, reduces compressor friction and wear, and may extend compressor service life. The service works with R-1234yf and R-134a systems, does not require A/C certification, and uses a dedicated installation tool. Cool Car AC Performance Booster Field Adoption The Cool Car AC Performance Booster has expanded into nearly 500 quick lube locations. Dealers have reported take rates of 5% to 10% of car count. Operators report customer demand driven by peak summer heat and longer vehicle ownership, now averaging more than 12 years on the road. Stores also report additional revenue and repeat visits. “In my career, I’ve rarely seen a product get this kind of reaction from the field,” said Joe Farr, sales director for Groove Technologies. “Technicians are excited to sell it. Store managers are telling us about customers who’ve left five-star reviews on their Jiffy Lube location websites. In some cases, brought in their second or third vehicle the same day to have the service performed. When you have both fast lube operators and customers this happy, you’ve got a winner.” Field reports document temperature drops as high as 29 degrees, according to the company. Customers have commented that their A/C feels colder after treatment. One district manager reported a 22-degree drop during a store demonstration and said his team plans to position the service as a key seasonal offering during an expected warm summer across much of the U.S. Pairing with Cabin Air Filter System The Cool Car AC Performance Booster can be paired with Groove Technologies’ Qik-FIT Premium Universal Cabin Air Filter System. The company said the combination allows operators to offer an A/C performance package. The Cool Car AC Performance Booster is available exclusively to professional automotive service providers through a Groove Technologies partnership with Service Champ. The post Groove Technologies Launches Cool Car AC Performance Booster appeared first on Counterman Magazine. View the full article

GSP North America was named the 2026 AutoZone Mexico WITTDTJR Award winner, presented last week in Cancun. The company said the recognition underscores GSP’s commitment to operational precision, local investment and Quality Driven Performance across the Mexican aftermarket. What It Takes To Do The Job Right The WITTDTJR award, “What It Takes To Do The Job Right”, is reserved for partners who consistently demonstrate speed, accuracy and measurable results while strengthening the customer experience. GSP earned this honor by supporting AutoZone Mexico across key product categories with disciplined execution, enhanced catalog accuracy and structured in-market support. COO Michael Ceritano on partnership and growth “This award represents more than performance metrics—it represents true partnership,” said Michael Ceritano, COO of GSP North America. “We are honored and humbled to receive the WITTDTJR award from AutoZone Mexico. This recognition reflects the dedication of our entire organization—especially our Mexico team members Abel Camacho, Esau Vidaña and Karla Yañez. In a short period of time, Abel has demonstrated strong leadership and customer engagement, building a winning team in Mexico. We look forward to expanding our partnership with AutoZone Mexico in 2026 and beyond.” Dedicated team in Mexico evolves into local structure Several years ago, GSP was recognized for establishing a dedicated team in Mexico. Today, that initiative has evolved into a fully empowered local structure, making decisions closer to the customer, responding in real time and driving accountability within the market. Continuous improvement and performance gains GSP said its commitment to continuous improvement has delivered tangible performance gains: Non-U.S. NYA reduced to 4.7% — nearly half of previous levels — improving accuracy, reducing errors and enhancing the overall customer experience. Improved catalog data and part identification tools, increasing purchasing confidence at the counter. Technician training delivered at every Open HUB event, raising installation standards and reinforcing best practices nationwide. Through disciplined execution, enhanced data accuracy and in-market technical education, GSP is advancing partnership performance in Mexico. Long-term commitment to the automotive aftermarket in Mexico Backed by more than 40 years of global manufacturing expertise, advanced engineering capabilities and a reliable supply chain network, GSP said it remains focused on delivering precision at the point of sale and installation. The company added that winning the AutoZone Mexico WITTDTJR Award is not simply a milestone. It is a reflection of shared growth, trusted collaboration and a long-term commitment to the automotive aftermarket in Mexico. The post GSP North America Wins 2026 AutoZone Mexico Award appeared first on Counterman Magazine. View the full article

Westar Distribution LLC, a supplier of engine and transmission mounts and air suspension components, announced the release of 11 new engine and transmission mounts, along with one center support bushing. The parts will service more than 7.5 million registered vehicles in operation today in the U.S. and Canada, covering American, Asian, and European vehicles. These newly released items are all in stock and ready for immediate shipment. For more information, contact [email protected] or visit the company’s website. The post Westar Expands Engine & Transmission Mount Coverage appeared first on Counterman Magazine. View the full article

Schrader TPMS Solutions announced additions to its OE replacement TPMS sensor portfolio with the launch of four new part numbers. The following new part numbers cover Chrysler, Dodge, Ram, Jeep, Volkswagen, Subaru, Toyota, Infiniti and Acura applications. PN 29172 Schrader Aluminum TPMS Sensor with Clamp-in Adjustable Angle Valve for Chrysler, Dodge, Ram, Jeep and Volkswagen applications PN 29231 Schrader TPMS Sensor with Rubber Snap-in Valve for Subaru and Toyota applications PN 29214 Schrader TPMS Sensor with Clamp-in Adjustable Angle Valve for Infiniti and Acura applications PN 29097 Schrader TPMS Sensor with Rubber Snap-in Valve for Acura applications. For more information, contact [email protected] The post Schrader Launches New OE Replacement TPMS Sensors appeared first on Counterman Magazine. View the full article

Arnold Motor Supply has purchased the Carquest store in McCook, Nebraska, continuing its growth in the southwest Nebraska market. The company entered McCook last year with the acquisition ofKohl Auto Parts. Adding the Carquest location allows Arnold Motor Supply to bring the two operations together. That will expand inventory, increase delivery coverage and strengthen support for local repair shops, agricultural customers, fleets and DIY customers throughout the region. Jay Alberts prepares for retirement Jay Alberts, who purchased the Carquest store in 2007, has operated the business for nearly 20 years. As he prepares for retirement, Arnold Motor Supply extended its appreciation for the relationships he has built and his longstanding commitment to the McCook community and the automotive industry. Carquest team to join Arnold Motor Supply Customers will still see the same familiar faces behind the counter. The Carquest team will join the Arnold Motor Supply team and continue helping customers just as they always have. “We have gotten to know Jay and his team over the past several months, and they have built something strong here,” said Eric Johnson, president and managing partner of Arnold Motor Supply. “This is about building on that foundation. By combining our operations, we can put more parts on the shelf, improve availability, and respond even faster to our customers’ needs. McCook is an important market for us, and we are committed to it.” The post Arnold Motor Supply Acquires Carquest Store in McCook, Nebraska appeared first on Counterman Magazine. View the full article

Walker Products announces its 80th anniversary, marking what it said has been eight decades of “innovation, quality and trusted performance” in the automotive industry. Founded in 1946 as a company specializing in carburetion components, Walker Products began with a commitment to precision manufacturing and dependable service. As the automotive industry evolved, so did Walker – expanding into ignition, engine management and emission control solutions to meet the growing demands of modern vehicles. Product Solutions and Markets Served Today, Walker Products provides Genuine OE and OE-engineered solutions, serving Tier 1 partners, professional technicians, fleets and DIYers worldwide. The company said its dedication to engineering and manufacturing quality has earned it a reputation with professionals and drivers. “Reaching 80 years is an incredible milestone for our company,” said Grant Kitching, president and CEO. “Our longevity is a true testament to the dedication of our 400 employees, the loyalty of our customers, our partnerships with our vendors and our unwavering commitment to innovation and quality. We are proud of our family-owned heritage and excited for what the future holds.” Throughout its history, Walker Products has remained focused on advancing automotive technology while maintaining the core values that defined its founding: quality, coverage and support. As the industry continues to move toward increasingly advanced powertrain, emission and engine management systems, Walker Products said it remains committed to developing solutions that support performance, reliability and environmental responsibility. The post Walker Products Marks 80th Anniversary appeared first on Counterman Magazine. View the full article

NTN, the parent company of BCA Bearings, announced the addition of eight new product SKUs to the BCA aftermarket product line. BCA’s February 2026 release features OE‑quality wheel hub assemblies for both import and domestic applications, delivering expanded coverage for over 4.3 million vehicles in operation across North America. “These new additions reflect our ongoing commitment to deliver the right parts at the right time,” said Matt Gorski, manager of product development, automotive aftermarket. “As vehicle platforms evolve, we remain focused on anticipating demand and ensuring our customers can rely on BCA for premium, OE‑quality solutions that keep them competitive in the marketplace.” In addition to boosting coverage for more than 2.4 million electric vehicles, including expanded fitment for FWD and AWD Tesla Model 3 variants, BCA’s latest release broadens support for several high‑demand passenger, SUV and light‑truck platforms. The new SKUs deliver fresh coverage for popular models such as the BMW X1, BMW X7, Ford Explorer, Chevrolet Express 2500, and Ram 1500 Classic. These additions reinforce BCA’s strength in serving a diverse and growing segment of the aftermarket where long‑term service life and replacement demand remain strong, the company said. The post BCA Bearings Expands Wheel Hub Coverage with 8 New SKUs appeared first on Counterman Magazine. View the full article

Applications for the Art Fisher Memorial Scholarships are now being accepted at AutomotiveScholarships.com. Thirteen scholarships in memory of the late founder of Federated Auto Parts will be awarded for the 2026-27 academic year to students preparing for automotive aftermarket careers. The deadline to apply is March 31. “Everyone at Federated takes great pride in offering these scholarships to exceptional applicants year after year,” said Bo Fisher, chairman of Federated Auto Parts. “The Art Fisher Memorial Scholarships are our way honoring my father’s memory by giving back and helping deserving students.” The Art Fisher Memorial Scholarships are administered by the University of the Aftermarket Foundation (UAF) and are awarded to students attending a two- or four-year accredited college, an ASE certified post-secondary automotive, heavy-duty or collision technician training program or any licensed and accredited vocational school. Students graduating from high school in 2026 and heading to any of these post-secondary programs are also eligible. Federated is one of more than 30 organizations that award scholarships on the UAF Automotive Aftermarket Scholarship Central website. As an added benefit for students who apply at AutomotiveScholarships.com, each completed application will be considered for every scholarship opportunity where the candidate meets the qualifications. The post Art Fisher Memorial Scholarship Applications Now Open appeared first on Counterman Magazine. View the full article

ZF Aftermarket announced new additions to its oil change kit range. These additions cover combustion engine, electric and hybrid applications. The company said it offers transmission oil in model specific kits that contain the precisely measured amount of oil and the necessary spare parts for the oil change. Workshops that already stock the appropriate oil can also purchase the kits in a version without oil, containing only the required spare parts. In addition, the company provides repair manuals and training courses designed to help independent workshops build transmission expertise. The range of oil change kits not only covers ZF’s own transmissions, such as the widely used 8HP, but increasingly those of other manufacturers. The ZF Aftermarket portfolio also includes kits for OEM applications involving automatic, dual clutch and CVT transmissions. Hybrids and battery electric vehicles It is not only conventional vehicle transmissions that benefit from an oil change. The drives in hybrid vehicles also require regular maintenance. These transmissions, with their integrated electric motors, place unique demands on transmission oil. ZF Aftermarket said it provides suitable products for these applications, including ZF Lifeguard Hybrid Fluids. An oil change in the drive system is also recommended for battery electric vehicles. Although these vehicles do not have conventional gearsets, they use a reduction gear in the electric axle. The components in this unit are subjected to high loads due to the rapid torque build up of the electric motor. ZF supplies oil change kits for the electric axles of various electric vehicles. More details and specifications on available kits can be found at aftermarket.zf.com/catalog. Regular oil changes for maximum uptime ZF said transmission oil should be changed, particularly under operating conditions involving high temperatures and loads or when a vehicle’s service history is unknown. In all cases, the manufacturer’s specifications should be followed. Regular oil changes can help extend the service life of the transmission, one of the most complex and costly components in a vehicle. Avoiding premature wear can reduce the risk of expensive repairs and extended downtime. The approach aligns with ZF’s “Maintain, Repair, Replace” strategy, a service concept focused on extending component life and supporting maximum uptime for customers. The post ZF Expands Transmission Oil Change Kits to Cover Hybrids, EVs appeared first on Counterman Magazine. View the full article

This March and April, Auto Value and Bumper to Bumper are turning up the excitement with the launch of their 2026 spring promotion, The Ultimate Outdoor Adventure Sweepstakes. The experience will send 40 lucky grand-prize guests to the breathtaking Table Rock Lake of the Ozarks in Ridgedale, MO, for an unforgettable luxury outdoor escape. Set against the stunning backdrop of the Ozark mountains, winners will enjoy a five-night, six-day stay from September 15-20, 2026, at the award-winning Big Cedar Lodge, known for its world-class accommodations and scenic beauty. This all-inclusive grand prize package features luxury accommodations, travel, exclusive meals and receptions, VIP experiences, and curated outdoor activities designed to showcase the very best of the region. Beginning March 1, 2026, and running through April 30, 2026, The Ultimate Outdoor Adventure Sweepstakes gives professional technicians the opportunity to win more than just the grand prize getaway. In addition to the grand prize winners, Auto Value and Bumper to Bumper will award at total of $25,000 in gift cards to 150 lucky winners. Entries are simple and automatic: all qualifying invoices of $150 on MyPlace4Parts earn professional technicians one entry. In addition, bonus entries are awarded at the end of each day for every additional $150 increment, increasing participants’ chances to win. “Once again, we’re thrilled to bring another unforgettable experience to our customers,” said Jim Holik, director of marketing at the Aftermarket Auto Parts Alliance, Inc. “These promotions are made possible through the incredible support of our manufacturing channel partners. Our goal is to provide customers with an experience they’ll never forget, and The Ultimate Outdoor Adventure delivers exactly that — luxury, excitement, and the very best of the outdoors.” For complete details on how to enter and to view the official sweepstakes rules, visit https://theultimateoutdooradventure.com/. The post The ‘Ultimate Outdoor Adventure Sweepstakes’ Kicks Off appeared first on Counterman Magazine. View the full article

MEYLE North America announced the expansion of its product portfolio with the introduction of 10 new aftermarket components, now covering more than 11 million vehicles in operation across the region. Domestic vehicle applications The latest release includes automatic transmission fluid parts kits designed for domestic vehicle applications, including Dodge and Chrysler models. The expansion addresses the evolving needs of a diverse North American vehicle parc. New product lineup 2 automatic transmission fluid (ATK) parts kits 2 headlight leveling sensors 2 park pilot sensors 1 automatic transmission hydraulic filter kit 1 control arm set 1 drive shaft 1 wheel hub The post MEYLE Adds 10 Aftermarket Components to Product Lineup appeared first on Counterman Magazine. View the full article

MEYLE North America announced the expansion of its product portfolio with the introduction of 10 new aftermarket components, now covering more than 11 million vehicles in operation across the region. Domestic vehicle applications The latest release includes automatic transmission fluid parts kits designed for domestic vehicle applications, including Dodge and Chrysler models. The expansion addresses the evolving needs of a diverse North American vehicle parc. New product lineup 2 automatic transmission fluid (ATK) parts kits 2 headlight leveling sensors 2 park pilot sensors 1 automatic transmission hydraulic filter kit 1 control arm set 1 drive shaft 1 wheel hub The post MEYLE Adds 10 Aftermarket Components to Product Lineup appeared first on Counterman Magazine. View the full article

Since the early 1960s, positive crankcase ventilation systems have helped control vehicle emissions. The PCV valve directs blow by gases from the crankcase into the intake stream to be burned. Proper operation reduces sludge buildup, limits emissions and helps maintain stable engine performance. This video is sponsored by The Pronto Network. The post Understanding the Role of the PCV Valve appeared first on Counterman Magazine. View the full article

Schaeffler’s Vehicle Lifetime Solutions division announced the launch of repair solutions for Stellantis vehicles with an EMR3 axle. The company explained that until now, when electric vehicles such as the Opel Mokka or Peugeot 208e experienced issues with the electric motor, reduction gearbox, or peripheral components of the power electronics, the only option was an expensive replacement of the complete e-axle. With the Schaeffler E-Axle RepSystem-M, the Schaeffler E-Axle RepSystem-G, and the Schaeffler Vitesco E-Axle PEU KIT, distributors and workshops now have access to repair solutions for the EMR3 axle, which is found in many Stellantis vehicles. Repairing the e-axle: now also for Stellantis vehicles The Schaeffler E-Axle RepSystem-G and E-Axle RepSystem-M, which are now available, enable workshops to repair the gearbox unit and the electric motor of the EMR3 axle. The kits contain bearings and seals specifically assembled for this application in original-equipment quality, as well as detailed repair instructions. Complementing these, the Schaeffler E-Axle Repair Tool supports technicians in the contact-free disassembly and assembly of the rotor and stator. This allows workshop staff to carry out the repair with minimal physical effort and without having to work against the strong magnetic forces of the rotor. The tool also prevents any damage from occurring during the process. “The workshop receives everything from a single source: the required spare parts, the repair instructions developed by our REPXPERT specialists, and the optimal tool for safe installation,” said Stephan Niese, director of global product management for e-mobility at Schaeffler Vehicle Lifetime Solutions. New: solution for the power electronics The Schaeffler Vitesco E-Axle PEU KIT will be available at the end of February. PEU stands for Power Electronics Unit, which is responsible for converting and controlling electrical energy. “Failures of the PEU are caused by damage to supply lines or connecting parts – for example, as a result of animal bites,” said Niese. “Up to now, there have been no spare parts available for such damage around the EMR3 axle. A defective coolant hose could lead to replacement of the entire axle. With our new kits, workshops can now carry out these simple repairs around the PEU themselves.” The first of the two available Schaeffler Vitesco E-Axle PEU KITs contains, among other things, a hose connector and clamps for repairing the cooling circuit. The other kit includes the shielding plate, screws, the signal wiring harness, and a sealing element, allowing these components to be replaced in the event of damage. As with the Schaeffler E-Axle RepSystems, these kits also come with detailed repair instructions that include all essential information required for OE-accurate installation – including bolt tightening sequence and torque specifications. All core modules of the EMR3 axle covered With the Schaeffler E-Axle RepSystem-M and G, as well as the Schaeffler Vitesco E-Axle PEU KIT, the Schaeffler division now offers repair solutions for all three core modules of the EMR3 axle: motor, gearbox, and power electronics. “The EMR3 has been used in Stellantis vehicles since 2019, and these vehicles are now mostly out of warranty and increasingly appearing in independent workshops. With our solutions, these workshops can now repair defective e-axles instead of replacing them completely,” Niese said. The Schaeffler E-Axle RepSystems and the power electronics solution for Stellantis cover more than half a million vehicles registered worldwide. The post Schaeffler Launches Stellantis EMR3 Axle Repair Kits appeared first on Counterman Magazine. View the full article

Automotive Parts Headquarters Inc. (APH) welcomed more than 500 store owners, managers, sales representatives, supplier partners and support staff to its annual winter conference, held under the theme “All In!” A highlight of the three-day event was the awards banquet, which celebrated key accomplishments and recognized team members whose leadership and performance helped drive the company’s success in 2025. “We are incredibly proud to recognize the team members who live the ‘All In’ mindset every single day,” said Corey Bartlett, CEO of APH. “Their dedication to serving customers, supporting one another and strengthening our company is evident in the way they show up and lead by example. They inspire those around them, and having the opportunity to pause and celebrate their achievements together makes the moment especially meaningful.” Award recipients were selected through a comprehensive review process evaluating overall performance, leadership and contributions to sales, operations and team success across the organization. Members of APH’s leadership team presented the awards. The evening’s top honor, the 2025 Store Manager of the Year award, was presented to Chelle Desmond of Thorp, Wisconsin. Desmond has been part of the Thorp location since 2019 and has served as store manager since 2023. “Chelle is a tremendous advocate for her customers and her team,” said Jarvis Ruthven, regional manager for east central Wisconsin. “She approaches every challenge with a solutions-first mindset and a genuine desire to help. Her leadership, perseverance and positive attitude make her incredibly deserving of this recognition.” In addition to Desmond, APH recognized the following individuals for outstanding contributions in 2025: • Impact Player of the Year: Dustin Kremer, Sioux Falls, SD • Regional Manager of the Year: Mark Tangen, Northern Minnesota Region • Outside Sales Representative of the Year: Tabitha Parker, Tomah and Sparta, WI • Counter Sales Representative of the Year: Ben Blackmon, Minot, ND • Driver of the Year: Loren Vandervilet, Central City, SD • Support Person of the Year: Tim Neumann, St. Cloud Store Support Center • BENCO MVP of the Year: Matt Kubasek, St. Cloud, MN • Refinish Supply Co. MVP of the Year: Tom Peterson, Sioux Falls, SD APH’s annual conference serves as both a strategic planning session and a collaborative forum, bringing together supplier partners and store teams to align on goals and initiatives for the year ahead. The “All In!” theme underscored the company’s shared commitment to partnership, performance and continued growth across APH’s family of stores. The post APH Recognizes Outstanding Team Members at Annual Winter Conference appeared first on Counterman Magazine. View the full article

As PRT continuously extends its portfolio of complete strut assemblies and shock absorbers in the North American aftermarket, the company announced the arrival of new applications for light vehicles. The launches include strategic models across North America, such as the BMW X1, Cadillac DTS, Chevrolet Cruze, Toyota Corolla Cross, and Honda Civic Si, among others. PRT products are produced under the strictest OE quality processes required by the main automakers, the company said. “With continuous product launches across key vehicle applications, PRT reinforces its commitment to precision engineered OE quality solutions tailored to the North American aftermarket. The new products are available for immediate shipment,” explains Bruno Bello, director of global marketing at PRT. For more information, call 1-770-238-1611, visit www.prtautoparts.com, or follow @prtautoparts. The post PRT Releases 9 New Products for North America appeared first on Counterman Magazine. View the full article

As PRT continuously extends its portfolio of complete strut assemblies and shock absorbers in the North American aftermarket, the company announced the arrival of new applications for light vehicles. The launches include strategic models across North America, such as the BMW X1, Cadillac DTS, Chevrolet Cruze, Toyota Corolla Cross, and Honda Civic Si, among others. PRT products are produced under the strictest OE quality processes required by the main automakers, the company said. “With continuous product launches across key vehicle applications, PRT reinforces its commitment to precision engineered OE quality solutions tailored to the North American aftermarket. The new products are available for immediate shipment,” explains Bruno Bello, director of global marketing at PRT. For more information, call 1-770-238-1611, visit www.prtautoparts.com, or follow @prtautoparts. The post PRT Releases 9 New Products for North America appeared first on Counterman Magazine. View the full article

Schaeffler announced its LuK TorCon torque converter product line has expanded with the release of the new LuK 6R80 TorCon. The company said it’s engineered to outperform rebuilt alternatives up to five times longer. Schaeffler added that the 6R80 is built from new, original components and is never remanufactured. Simplifies Replacement and Stocking Schaeffler said the LuK 6R80 TorCon is designed to simplify the replacement process by eliminating the need for model-specific cores that are often required in torque converter rebuilding. Distributors and installers can rely on the 6R80 TorCon to be in stock and ready for installation, according to the company. Materials, Construction and Testing Featuring LuK friction materials and INA thrust bearings, Schaeffler said the LuK TorCon is designed to withstand demanding conditions. Its fully furnace-brazed fins improve heat dissipation, reduce wear, and enhance long-term durability. The contamination-free manufacturing process includes 100% pressure and lockup testing, along with precision balancing. Applications and Coverage The LuK TorCon product line covers applications for passenger cars and pickup trucks. The line captures several applications through a single SKU. The TorCon (TC0019) is compatible with select 2014–2020 Ford F-150 trucks and Transit vans equipped with 6R80 transmissions, covers multiple engines, and has a current VIO of over 2,800,000. In the coming months, Schaeffler said it will release additional SKUs. The post Schaeffler Launches LuK 6R80 TorCon Torque Converter appeared first on Counterman Magazine. View the full article

Schaeffler announced its LuK TorCon torque converter product line has expanded with the release of the new LuK 6R80 TorCon. The company said it’s engineered to outperform rebuilt alternatives up to five times longer. Schaeffler added that the 6R80 is built from new, original components and is never remanufactured. Simplifies Replacement and Stocking Schaeffler said the LuK 6R80 TorCon is designed to simplify the replacement process by eliminating the need for model-specific cores that are often required in torque converter rebuilding. Distributors and installers can rely on the 6R80 TorCon to be in stock and ready for installation, according to the company. Materials, Construction and Testing Featuring LuK friction materials and INA thrust bearings, Schaeffler said the LuK TorCon is designed to withstand demanding conditions. Its fully furnace-brazed fins improve heat dissipation, reduce wear, and enhance long-term durability. The contamination-free manufacturing process includes 100% pressure and lockup testing, along with precision balancing. Applications and Coverage The LuK TorCon product line covers applications for passenger cars and pickup trucks. The line captures several applications through a single SKU. The TorCon (TC0019) is compatible with select 2014–2020 Ford F-150 trucks and Transit vans equipped with 6R80 transmissions, covers multiple engines, and has a current VIO of over 2,800,000. In the coming months, Schaeffler said it will release additional SKUs. The post Schaeffler Launches LuK 6R80 TorCon Torque Converter appeared first on Counterman Magazine. View the full article

Automotive Parts Headquarters Inc. (APH) brought together more than 500 store owners, managers, sales representatives, suppliers and support staff for its annual winter conference under the theme “All In!” One of the many highlights of the three-day event was an awards banquet recognizing supplier partners who demonstrated exceptional performance and commitment across the APH family of locations. “These awards honor the supplier partners who consistently invest in our stores, our people and our shared success,” said Corey Bartlett, CEO of APH. “When suppliers like East Penn align with our long-term vision and commit to being all in, they strengthen our entire organization — from the DC to the counter. That partnership makes all the difference.” Award recipients were selected based on comprehensive input from store teams and support center staff, evaluating performance across multiple service and support categories. Members of APH’s leadership team presented the honors. 2025 Award Recipients Supplier of the Year: East Penn Manufacturing Spirit of APH: Gates Corp. Rising Star: ATD Tools Outstanding Sales Support: N.A. Williams Outstanding Marketing Support: Valvoline Outstanding Technology Support: Autologue Computer Systems Outstanding Training Support: Standard Motor Products Auto Value Heavy Duty Supplier of the Year: Automann BENCO Equipment Supplier of the Year: Synergy Financial Resources Refinish Supply Co. Supplier of the Year: SEM Products The conference’s individual supplier honor, the Say Yes! Award, was presented to Jay Knopick, director of Midwest sales and service — traditional division at N.A. Williams. “Jay exemplifies the results-orientated partnership that drives success across our store group,” said Kevin Mack, vice president of merchandising at APH. “His deep understanding of our business and unwavering commitment to our team sets the standard for supplier excellence.” APH’s conference serves as an annual planning session and collaboration event, uniting suppliers and store teams to chart the course for the year ahead. The “All In!” theme reinforced the shared commitment and strong partnerships that fuel growth across APH’s family of stores. The post APH Honors Top Suppliers at Annual Conference appeared first on Counterman Magazine. View the full article

It’s a question – and answer of many factors. One to keep in mind is why this is a common question. It’s because decades ago, we always resurfaced rotors and only replaced them when they had been resurfaced too many times. Why did this concept change? Let’s start by looking at rotor resurfacing, a process typically referred to as “turning” the rotor. Turning is the general name of the machining process where a workpiece is rotated against a fixed cutting tool. In the case of a rotor, any surface irregularities, including any grooves formed from normal service and also any rust or pitting, can be removed by this machining process. In addition to surface condition, rotors often suffer from different forms of distortion. Lateral runout is the side-to-side movement of a rotor, measured with a dial indicator while rotating it by hand. Parallelism is the thickness of a rotor measured at multiple spots around the circumference for comparison. When describing this to a customer, we generally use the basic term of “warped” rotor. These conditions will cause a vibration during braking, and, in some cases, just driving at higher speeds. Either one can be caused by normal wear or by incorrect mounting or installation of the rotor and wheels. Customers know what it means to have a warped rotor because of the symptoms, but few of them care about the technical terminology or reasons. They just want it fixed. Turning a rotor will correct these problems as long as an underlying cause, such as incorrect rotor installation has been addressed. Turning a rotor involves several steps, the first of which is measuring it to determine if it will still be above the minimum thickness afterward. In most cases, the minimum thickness is cast or stamped into the rotor, but often it’s rusty and difficult to find, so we generally must look up the specification in service information. Typically, when you turn a rotor, you’re going to remove a total of about .015 in. to .020 in. (15 to 20 thousandths of an inch) of material. It may be less on a clean rotor, or more on a rusty, pitted or warped one. After measuring the thickness of the rotor and assessing the condition, you’ll know whether you’ve got plenty of material left to turn it, or whether it’ll be too thin when you’re done. If you determine the rotor can be turned, the next step is to remove it from the car and mount it on the brake lathe. This is where the type of rotor, hubbed or hat, starts to become part of the equation. Hat rotors require a thorough cleaning and rust removal from the mounting surface to ensure they seat properly when mounting on the brake lathe spindle. The mounting surfaces for a hubbed rotor are the wheel bearing races, from which you can just wipe away the excess grease for quick and easy mounting. When the turning is complete and you’ve taken a final measurement to ensure the rotor is still at or above minimum thickness, the next step is to put a non-directional finish on the brake rotor, which aids in proper break-in of the brake pads. The most popular method is to use an angle-grinder with a cleaning disc, and it literally only takes a few seconds per side. The final step includes washing the rotor in a mild soap and water solution. Though not visible, small metal particles remain on the rotor after turning, and these particles will embed themselves in the pad and prevent an effective “break-in.” Washing the rotor removes these particles. Hubbed rotors will require removing all the old grease, since a wheel bearing clean and repack is a normal part of this service. If this sounds like a lot of work, for a technician it quickly becomes routine and many of us enjoy the process, but it does take time, which plays another part in answering the question. There was a time when the hum of a brake lathe was almost as constant as the ticking of the clock on the shop wall, but this was also primarily in the days of the hubbed rotor. Hubbed rotors, so-called because they were cast as a large one-piece unit consisting of the outer ring and an integrated center hub to house the wheel bearings, were big, heavy and expensive. But they lasted a long time, because they could be turned and reused multiple times before they were too thin to put back in service. The expectation of customers during this era was that their rotors would be “turned” during brake service. Even with the additional cost of labor, it was still far more expensive to replace them. Hat rotors earned their name due to their similar look to a formal top hat. They have no integrated hub to locate wheel bearings. As the hat rotor slowly became the predominant rotor in use, many other changes were taking place in the automotive industry. New auto parts stores were opening up to meet the demands of the increasing number of cars on the road, and parts were being manufactured overseas. Price competition was high, and the more parts that were produced (hat rotors included,) the less expensive they became. At the same time, technician salaries were increasing, and suddenly, the labor cost to turn rotors was increasing. Then, there was the process of turning the rotors. It can be done wrong as easily as it can be done right. Traditional hubbed rotors were very heavy, and as a result easier to turn because the weight inherently reduced vibration and mounting them on the lathe was easy and straightforward. Two things kill a rotor when turning it. One, vibration, and two, incorrect mounting. Guess what? You probably figured this, hat rotors are lightweight, so it’s much more difficult to prevent vibration and they are commonly mounted incorrectly on the lathe. Most of this happens because of incorrect training, or simply a shop not having the proper lathe adapters, or both, but that subject can be reserved for a whole different article. The trouble involved with turning hat rotors was sort of a nail in the coffin for the whole process. In today’s shops, you rarely hear the sound of a brake lathe. A good majority of the rotors that are scrapped could, in reality be turned and returned to service. But a new set of rotors is less expensive than the labor to resurface an old set (hubbed rotors being the exception). Factor in the reality that they quite possibly could be machined incorrectly causing a comeback, and it doesn’t make as much sense to turn them. Replacing them is quicker, a shop makes money on the parts, technicians make more money on labor, and they can get onto the next job quicker. Techs and shops like these factors. The bottom line is hubbed rotors are often the only ones we can justify resurfacing when you compare cost versus time. But your customer may not care about all these technicalities. They likely just want a quick answer about replacement. Here’s an easy approach: Due to the critical importance of breaking in new pads, which relies on the surface of the rotor, any time you are replacing pads, the rotors should be replaced as well, unless it makes economic sense to turn them. And, that’s the key. Economics. With any rotor problems, unless it makes economic sense to resurface, replacing them is the answer that most will choose. The post Brake Rotors: Resurface or Replace? appeared first on Counterman Magazine. View the full article

The majority of our everyday sales come directly from our in-stock inventories. Our customers have an expectation that the parts and products they require for a wide variety of vehicle repairs will be waiting for them when they call or stop into our store locations. Inventory is our most valuable physical asset aside from storefront real estate, but it is the investment that arguably has the most direct effect on success. The harsh reality is that no inventory, no matter how carefully curated, can fulfill every customer’s needs on every visit. We can blame the proliferation of parts categories or the complexities of today’s repair environment, even attribute it to the number of vehicle brands for which we provide coverage, but today’s inventory programs must provide a breadth of offerings unlike anything we’ve supplied before. Special orders are a necessity in today’s marketplace, and effectively handling this portion of our business is critical for our success. Special orders come in many forms, from a simple out-of-stock situation that requires immediate fulfillment, to a request for a rare or hard-to-find component that may take an extensive search to source. For a warehouse-class mover, we will likely only need to place an order from our distribution center and wait for the next regularly-scheduled delivery window. These same-day and next-day orders still count as special orders, but aren’t the ones that really set us apart from the competition. Finding “needles in haystacks” is where our special order skills are the most in-demand. Connecting a customer with a hard-to-find part often requires us to work outside of our usual warehousing system, which comes with its own set of unique challenges. When we work within our own familiar system, we usually know how long of a lead time to expect, what return and core policies may be in effect, and have an established framework for tracking and billing these items. Having a network of secondary or “one-off” vendors can complicate matters, but is critical for fulfilling many of the more “oddball” customer requests. Setting clear expectations when providing “outside-the-box” solutions is essential to keeping customers (and your accounting department) satisfied. When we choose to offer an “outside part,” we assume some level of responsibility for that item in terms of warranty or suitability, and we must be able to follow-up if something goes wrong, sometimes at our own expense. Establish clear guidelines for how you’re willing to compensate your customer in the event that a special order is defective, damaged, or no longer needed. Your “occasional” vendors may have different terms from your primary suppliers, so be sure that a promise made can be a promise kept! When it comes to billing special order parts, it is important to figure all associated costs when arriving at the final resale price. The purchase price of the item, any core charges, shipping fees (including costs associated with return shipment of cores) and even handling charges all contribute to the final cost, and need to be considered when calculating the resale value. Prepayment in full will help prevent abandoned orders and protect your bottom line, but does require you to calculate your total cost before completing the transaction. A best practice is to invoice the part separately from the charges involved in getting it to you. If you are forced to take the part back later, those separate “acquisition charges” aren’t automatically forfeited. Considering that most special order policies offer limited or no refundability, it is doubly important that we get things right the first time! Your customer understands that you are going “above and beyond” to assist them in their search for the perfect product, but their appreciation for your efforts quickly disappears if the results don’t match the expectations which you have set. The post Special Forces: Setting Yourself Apart with Special Orders appeared first on Counterman Magazine. View the full article

The majority of our everyday sales come directly from our in-stock inventories. Our customers have an expectation that the parts and products they require for a wide variety of vehicle repairs will be waiting for them when they call or stop into our store locations. Inventory is our most valuable physical asset aside from storefront real estate, but it is the investment that arguably has the most direct effect on success. The harsh reality is that no inventory, no matter how carefully curated, can fulfill every customer’s needs on every visit. We can blame the proliferation of parts categories or the complexities of today’s repair environment, even attribute it to the number of vehicle brands for which we provide coverage, but today’s inventory programs must provide a breadth of offerings unlike anything we’ve supplied before. Special orders are a necessity in today’s marketplace, and effectively handling this portion of our business is critical for our success. Special orders come in many forms, from a simple out-of-stock situation that requires immediate fulfillment, to a request for a rare or hard-to-find component that may take an extensive search to source. For a warehouse-class mover, we will likely only need to place an order from our distribution center and wait for the next regularly-scheduled delivery window. These same-day and next-day orders still count as special orders, but aren’t the ones that really set us apart from the competition. Finding “needles in haystacks” is where our special order skills are the most in-demand. Connecting a customer with a hard-to-find part often requires us to work outside of our usual warehousing system, which comes with its own set of unique challenges. When we work within our own familiar system, we usually know how long of a lead time to expect, what return and core policies may be in effect, and have an established framework for tracking and billing these items. Having a network of secondary or “one-off” vendors can complicate matters, but is critical for fulfilling many of the more “oddball” customer requests. Setting clear expectations when providing “outside-the-box” solutions is essential to keeping customers (and your accounting department) satisfied. When we choose to offer an “outside part,” we assume some level of responsibility for that item in terms of warranty or suitability, and we must be able to follow-up if something goes wrong, sometimes at our own expense. Establish clear guidelines for how you’re willing to compensate your customer in the event that a special order is defective, damaged, or no longer needed. Your “occasional” vendors may have different terms from your primary suppliers, so be sure that a promise made can be a promise kept! When it comes to billing special order parts, it is important to figure all associated costs when arriving at the final resale price. The purchase price of the item, any core charges, shipping fees (including costs associated with return shipment of cores) and even handling charges all contribute to the final cost, and need to be considered when calculating the resale value. Prepayment in full will help prevent abandoned orders and protect your bottom line, but does require you to calculate your total cost before completing the transaction. A best practice is to invoice the part separately from the charges involved in getting it to you. If you are forced to take the part back later, those separate “acquisition charges” aren’t automatically forfeited. Considering that most special order policies offer limited or no refundability, it is doubly important that we get things right the first time! Your customer understands that you are going “above and beyond” to assist them in their search for the perfect product, but their appreciation for your efforts quickly disappears if the results don’t match the expectations which you have set. The post Special Forces: Setting Yourself Apart with Special Orders appeared first on Counterman Magazine. View the full article

Transtar Aftermarket Solutions announced that its remanufactured 8- and 10-speed complete transmission units are available for passenger cars, light trucks and commercial vehicles. Each unit is built to meet or exceed OEM standards, delivering dependable performance, durability and value, the company said. Why Transtar Reman Transmissions? Thoroughly inspected and precision reconditioned for smooth operation Dyno- and road-tested to ensure reliable performance Environmentally responsible remanufacturing process Significant cost savings compared to new units Backed by comprehensive warranty coverage The post Transtar Details its Reman 8 & 10 Speed Transmissions appeared first on Counterman Magazine. View the full article