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Sanjay Patel on Supporting Carquest’s ‘Diverse Business’
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By Dorman Products
The best way to help customers find your auto repair shop | Set up your Google Business Profile
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By Alex
We are setting up this topic to share information on any impact the current
link hidden, please login to view has on the auto parts industry. Sourcing, distribution, parts availability, and business impact. General questions and sharing of knowledge are welcome. The WHO has designated this a global pandemic that is already affecting many industries, including most sectors in the automotive industry. Corporate and Independent automotive parts stores are being impacted by repair shop businesses slowing down. As you know, many parts come from China and other parts of the world, which are affected by the current pandemic.
Please share how this is impacting you and what you are seeing.
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By Counterman
To further enhance and expand its replacement parts and service business in North America, Stellantis announced the bproauto aftermarket parts brand as its new line of high-quality, competitively priced, replacement parts.
Following decades of success in Europe and other international markets, including the Middle East and South America, the newly introduced
link hidden, please login to view is available for most makes and models to help combat the rapidly changing aftermarket and the long-term shift to electrification as vehicles and their components are becoming increasingly complex and digital, the automaker noted. The original-equipment-backed parts come with up to a two-year/unlimited-mile warranty. In addition, batteries have up to two-year free replacement coverage and brake pads carry a limited lifetime warranty, according to Stellantis.
“With the introduction of bproauto, we’re further enhancing the customer experience by offering a new, competitively priced, private-label line of high-quality, factory-backed parts for most makes and models,” said Mike Koval, head of Mopar North America. “While Mopar will remain the global original-equipment parts and authentic accessories brand for Stellantis, bproauto will offer an alternative for nearly all brands and all cars – new, used, owned, rented or shared. With Mopar and bproauto, our dealerships offer a 360-degree, multi-brand, one-stop-shop solution for nearly all customers, all vehicles and all brands.”
In North America, 30 parts categories will be available for most makes and models to support the ongoing transition of the automotive repair industry. Additional product lines will phase into the Stellantis dealership network.
The following parts are available now from bproauto:
Air filters Batteries Brake pads Brake rotors Hub bearings Oil and oil filters Tire-pressure monitoring systems Additional high-quality products coming from bproauto will include:
ABS sensorsIgnition coilsA/C compressorsLubricantsA/C condensersO2 sensorsA/C evaporatorsRadiatorsAlternatorsShocksBall jointsSpark plugsBattery cablesSpark plug wiresBrake calipersStartersBrake hardwareStrutsBulbsTaillampsChemicalsThermostatsControl armsTie-rod endsFiltration: cabin and transmissionTiming belts/tensionersFuel injectorsU-jointsFuel pump modulesWater pumpsFunctional fluidsWiper bladesHeadlamps The post
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By Counterman
In our cover story for
link hidden, please login to view, we asked distribution leaders to reflect on the successes and challenges of 2022 and share some of their insights for the industry in 2023. Here’s our Q&A with Sanjay Patel, president of Carquest.
AMN/CM: What did your organization accomplish in 2022 that you are most proud of?
SP: As I’ve transitioned into this new role, I’ve been incredibly impressed by our Carquest team and our family of independent owners, along with their entrepreneurial spirit and dedication to the communities they serve. Our owners are resilient, and they find a way to win because they have hustle and heart.
With that said, there are three accomplishments that stand out, one being our first-annual Women of Carquest networking event. We had so many terrific women store partners in attendance, along with leaders from across our enterprise and industry. The breakout sessions and workshops were invaluable, and we’re already looking forward to hosting this again in 2023.
Another was our Leadership Summit in San Antonio, where we welcomed more than 525 store partners, members of our leadership team and supplier partners. After several years of virtual discussions and smaller group meetings, you could feel the energy in each mainstage session, training and panel discussion, especially as we unveiled our new Carquest logo and brand positioning.
I’m also proud of the passion our store partners have for supporting our military veterans. This was our first year fundraising for Hire Heroes USA, and our store partners helped us raise more than $100,000 to provide employment assistance for veterans entering the workforce.
AMN/CM: What are your thoughts about the business environment for the automotive aftermarket in 2023?
SP: Looking through the lens of our store partners, 2023 provides a strong environment for us to be successful. We’re seeing increases in personal vehicle usage and fleet miles driven. When you also consider advancing vehicle technologies as well as vehicles becoming more resilient, that creates health for our industry. These longer-lasting cars present a great opportunity, as older vehicles will require more repairs and maintenance, creating an increase on parts and supply demand.
And, when you bring in our Carquest independent owners, their product knowledge and unrelenting commitment to serving the customer … that’s where you get the magic!
AMN/CM: How can the independent aftermarket parts and service segments best prepare to repair the car of tomorrow as ADAS, EVs and other technologies become more prominent?
SP: I love this question, because I’m a car guy at heart! My background is in the service industry, and these technologies are so interesting to me.
The big area of opportunity is around training. Our independent owners can partner with Carquest Technical Institute (CTI) to offer training programs to repair shops. We encourage our owners to communicate this to their professional customers.
For a long time, technicians didn’t always have access to quality training. It always seemed to sit in the OE channel. Now, with CTI, Worldpac Training Institute (WTI) and events like the Supplier & Training Expo, we offer training on all makes and models, along with EVs, hybrids, ADAS and other emerging technologies. This increased availability of training helps technicians enhance their knowledge while giving independent repair shops the opportunity to serve a wider segment of the car parc. The fact is, there are a lot of vehicles – especially hybrids – that are hitting that six- to 15-year-old range. These vehicle owners are looking for options. They’re not just defaulting to taking their car to the dealership. When our owners communicate this training availability to repair shops, these shops can offer more services, serve more vehicles and tap into service revenues.
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By Counterman
MEMA, the Vehicle Suppliers Association, presented its new brand and business structure at a virtual member town hall.
North America’s leading trade association for manufacturers of motor vehicle components will now operate under one umbrella organization with two groups: MEMA Aftermarket Suppliers and MEMA Original Equipment Suppliers.
Over the decades, MEMA’s influence expanded as the industry evolved, establishing four divisions: the Automotive Aftermarket Suppliers Associations (AASA), Heavy Duty Manufacturers Association (HDMA), Motor Equipment Remanufacturing Association (MERA) and Original Equipment Suppliers Association (OESA).
The new structure will create a stronger, more unified organization that can better serve and represent constituents by convening all members under just two groups, MEMA leaders said.
“Rapid changes are impacting our industry. It was the right time to rethink our strategy to better address member needs,” said Bill Long, MEMA president and CEO. “Our member companies have more in common today than ever before. We will provide more effective programming and agility to react to industry changes by streamlining the organizational structure.”
Working with Gyro Creative, a Detroit branding agency, MEMA leadership went through a months-long review of its branding and value proposition, as well as member surveys and competitive analysis. The new look and color palette is modern, progressive, and bold.
“No other organization can compare with MEMA’s longevity, respect, depth of knowledge, and commitment to the vehicle supplier industry,” said Long, who added that MEMA’s mission, vision and dedication to its members and the automotive and commercial vehicle industry have not changed.
“Members will appreciate this structural simplification as it makes it easier for members to access the value MEMA provides today, and we believe it will create more value long-term,” said Megan Gardner, executive director, marketing and communications. “The new brand better represents our forward movement.”
As part of its rebranding and realignment, MEMA also has announced a number of new leadership changes and appointments. The new MEMA Leadership structure is as follows:
Bill Long, president and CEO, MEMA Ann Wilson, senior vice president, Government Affairs Paul McCarthy, president and CEO, MEMA Aftermarket Suppliers John Chalifoux, chief sustainability officer and COO, MEMA Aftermarket Suppliers Julie Fream, president and CEO, MEMA OE Suppliers Collin Shaw, chief commercial officer and COO, MEMA OE Suppliers In addition, a number of internal promotions and appointments have been announced at MEMA, including:
Megan Gardner as executive director of Marketing and Communications Liz Goad as executive director of Events Mike Jackson executive director of Strategy and Research Other developments include:
The Center for Sustainability – a new platform for all members as they navigate the increasingly complex processes and requirements of a successful sustainability program. A resource for Diversity, Equity and Inclusion where staff and members can engage in meaningful dialogue and share best practices to develop safe and welcoming business environments. Greater access to member councils, programming, events and MEMA’s advocacy staff in Washington, D.C. To learn more about the new MEMA, visit
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