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Napa Washington Pa, Refuses to Make it Right
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By Joe Pagone
I have been a mechanic for many years. I used to buy Napa Auto Parts almost always. I felt the parts were good quality, although more expensive than others. It does not pay to install poor quality parts on a car, they come back, and bite you! Unfortunately, a few years ago it seems Napa changed their policy on quality. This happened around the time they totally changed the on-line site. Around the same time, I started looking at Rock Auto on-line. Rock Auto offers each part by a few different manufacturers, quality levels, and prices. I started noticing that despite Napa still charging higher prices, they were now supplying the cheapest, lowest quality parts instead of the better quality they were known for. Given that, why would a person order from Napa, when Rock Auto is surprisingly lower priced, and you have a quality level choice . Napa seems to be riding on their previous well known name, while keeping the prices artificially high.
Some prime examples of this is, I purchased a starter solenoid, (eckland, Napa's electrical brand), as a preventative measure. The third start-up, after installing, the solenoid froze in the on position, with key off, and kept the starter spinning and engaged until I could unhook one battery terminal. Burned up the relay, starter, and a couple wires. I purchased a rebuilt alternator, took it from the box, and turned it, it felt rough turning, as if there was dirt in the bearing race or defective bearing components. I purchased Napa's best fuel pump, and it was very noisy from day one. I purchased a set of Napa Branded, 2 ton each, jack stands. One of them had a defective casting that would not allow the stop to lock in place. Although it seemed it locked, when weight was applied, it fell. I purchased rebuilt Ford Front calipers from Napa, and with in one year, the unplated soft steel bleeder screws has rusted solid to the caliper!
Are other people seeing this too??
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Similar Topics
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By Joe Pagone
I have been a mechanic for many years. I used to buy Napa Auto Parts almost always. I felt the parts were good quality, although more expensive than others. It does not pay to install poor quality parts on a car, they come back, and bite you! Unfortunately, a few years ago it seems Napa changed their policy on quality. This happened around the time they totally changed the on-line site. Around the same time, I started looking at Rock Auto on-line. Rock Auto offers each part by a few different manufacturers, quality levels, and prices. I started noticing that despite Napa still charging higher prices, they were now supplying the cheapest, lowest quality parts instead of the better quality they were known for. Given that, why would a person order from Napa, when Rock Auto is surprisingly lower priced, and you have a quality level choice . Napa seems to be riding on their previous well known name, while keeping the prices artificially high.
Some prime examples of this is, I purchased a starter solenoid, (eckland, Napa's electrical brand), as a preventative measure. The third start-up, after installing, the solenoid froze in the on position, with key off, and kept the starter spinning and engaged until I could unhook one battery terminal. Burned up the relay, starter, and a couple wires. I purchased a rebuilt alternator, took it from the box, and turned it, it felt rough turning, as if there was dirt in the bearing race or defective bearing components. I purchased Napa's best fuel pump, and it was very noisy from day one. I purchased a set of Napa Branded, 2 ton each, jack stands. One of them had a defective casting that would not allow the stop to lock in place. Although it seemed it locked, when weight was applied, it fell. I purchased rebuilt Ford Front calipers from Napa, and with in one year, the unplated soft steel bleeder screws has rusted solid to the caliper!
Are other people seeing this too??
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By Auto News
While you’re busy preparing for another holiday season, don’t let car care take a back seat. Neglected auto care almost always means much higher costs down the road in the form of more extensive repairs or lost resale value. The non-profit Car Care Council recommends that you be car care aware to ensure your car doesn’t gobble up your hard-earned money.
“If you’re like most people, you’re busier than ever this time of year and may find yourself putting off vehicle maintenance,” said Rich White, executive director, Car Care Council. “It’s important to remember that routine auto care means big savings by improving fuel economy, extending vehicle life and reducing the chance of costly car trouble.”
The Car Care Council suggests a quick vehicle check to help avoid the unplanned expense of a breakdown when traveling by car this holiday season.
Check the tires, including tire pressure and tread. Uneven wear indicates a need for wheel alignment. Tires should also be checked for bulges and bald spots. Check all fluids, including engine oil, power steering and brake and transmission, as well as windshield washer solvent and antifreeze/coolant. Check the hoses and belts that can become cracked, brittle, frayed, loose or show signs of excessive wear. These are critical to the proper functioning of the electrical system, air conditioning, power steering and the cooling system. Check lighting to identify any problems with exterior and interior lighting, as the chance of an accident increases if you can’t see or be seen. Check wipers. Wiper blades should be replaced every six months. Make sure the windshield wipers are working properly and keep the reservoir filled with solvent. The Car Care Council also recommends that motorists restock their emergency kit. To save on fuel costs during the trip, the council suggests that motorists avoid aggressive driving, observe the speed limit and avoid excessive idling. Gas caps that are damaged, loose or missing should be replaced to prevent gas from spilling or evaporating.
The Car Care Council’s free personalized schedule and email reminder service is a simple way to help you take better care of your vehicle this holiday season and throughout the year. It is an easy-to-use resource designed to help you drive smart, save money and make informed decisions.
The Car Care Council is the source of information for the “Be Car Care Aware” consumer education campaign promoting the benefits of regular vehicle care, maintenance and repair to consumers. For the latest car care news, visit the council’s online media room at http://media.carcare.org. To order a free copy of the popular Car Care Guide, visit the council’s consumer education website at www.carcare.org.
The post Don’t Let Your Car Gobble up Your Hard-Earned Money appeared first on Be Car Care Aware.
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By Auto News
RALEIGH, N.C.--(BUSINESS WIRE)--Sep. 17, 2019-- Advance Auto Parts (NYSE: AAP), a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers, will provide several enhancements to its in store pick up option for its Customers at more than 4,500 Advance and company-owned Carquest stores in the U.S. “Free in store pick up is another example of how we put our Customers first in everything we do,” said Jason McDonell, Chief Marketing Officer. “Instead of waiting and potentially paying more for their order to be delivered to their home, our enhanced in store pick up option enables Customers to get their automotive projects done quicker ...
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By Auto News
RALEIGH, N.C. --(BUSINESS WIRE)--Sep. 17, 2019-- Advance Auto Parts (NYSE: AAP), a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers, will provide several enhancements to its in store pick up option for its Customers at more than
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