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7 Shock Absorber Installation Tips - KYB


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    • By Counterman
      The Volkswagen Group is utilizing DCC Pro electronically controlled shock absorbers from KYB Corp. to equip new Tiguan, Passat Variant, SKODA Superb and Kodiaq models.
      The new models are scheduled to hit the market in the first quarter of 2024.
      DCC Pro (Dynamics Chassis Control Pro) systems use double-valve shock absorbers to independently control the extension and compression oscillations caused by the car body and the wheel movements while driving.
      These valves react to road conditions and driving situations in a few milliseconds, according to KYB. The ECU activates the respective extension and compression solenoids to adjust independently the internal pressure of the shock absorber to suit road conditions and the driver’s preference (from comfortable to very sporty).
      The damping characteristics are automatically adjusted in a continuous way, which, in conjunction with the full independence between extension and compression movements, “brings the vehicle comfort and control to the highest level.”
      “This provides safe, dynamic maneuverability and an unprecedented ‘flying-carpet’ ride experience,” KYB adds.
      KYB and the VW Group have been working together for several years. Since collaborating on the Audi RS suspension, KYB and Volkswagen have cooperated extensively for the VW brand.
      “KYB will continue growing in advanced technologies that provide high added value to our customers in these challenging times for the automotive sector,” the company said in a news release.
      The post
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    • By Counterman
      Patrick Smith recently joined the KYB Aftermarket team in Greenwood, Indiana, as the business operations manager.
      The Army veteran will oversee sales and distribution-center administrative functions, focusing on streamlining procedures and improving efficiencies.
      Smith spent 10 years in the U.S. Army as an engineer officer, serving in construction and combat engineer positions. His military career culminated as a company commander at Fort Campbell, Kentucky. He is a graduate of the U.S. Military Academy at West Point and has a master of science in organizational leadership.
      After his military career, Smith spent two years working in the technology industry with a focus on supply chain and logistics. Smith stated that “he was looking to join a team-oriented organization with a great culture.” His experience aligned with the role, and he knew that KYB was the right place for him after meeting the team, KYB noted.
      “In his new role, Smith will help the KYB Aftermarket team improve operations by achieving new ways to more efficiently and effectively support our customers and teammates,” KYB said in a news release. “Our goal is to be our customers’ best supplier. Patrick main’s assignment is to help keep KYB focused on that objective.” 
      Originally from Seymour, Indiana, Smith will complete his MBA from the Indiana University Kelly School of Business this fall. He currently resides in Indianapolis with his wife and two sons.
      The post
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    • By Counterman
      KYB has announced a newly updated video training series.
      The 2023 Service Professional Video Training Series provides technicians, shop owners and service providers detailed information to help increase shock sales and better maintain their customers’ vehicles.
      “In our efforts to provide service professionals with the best training in the aftermarket, we are excited to announce the release our new service professional online training course,” KYB National Training Manager Erick Kinnunen said. “This course is designed to show the value in maintaining shocks and struts, and the importance of restoring or improving a vehicle’s original-designed handling and control by using the correct KYB part.”  
      The KYB Service Professional Video Training Series consists of six short videos, each being followed by a short quiz. Professionals will learn the importance of including shocks and struts in regular vehicle maintenance, how shocks work and wear, identifying worn shocks, making the proper recommendations and installing the correct part.
      Each user who completes the video training series will receive a newly designed KYB Training short-sleeved t-shirt. Service professionals who completed the original version of the KYB Video Training Series are still eligible, can use their previous sign-in and receive the new T-shirt as well.
      The interactive, self-paced KYB Video Training Series can be found at 
      link hidden, please login to view. The post
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    • By Counterman
      The National Institute for Automotive Service Excellence (ASE) recently introduced ProProctor, a remote testing option available for all ASE recertification tests, except for the L1 and L2 tests. ProProctor makes it more convenient for service professionals to take recertification tests without visiting a test center. All tests must be scheduled in advance, and test takers are continuously monitored by multiple live proctors during the testing process.
      ASE offers five helpful tips to make the ProProctor test-taking process easier and less stressful:
      Consider selecting a test date more than four days in the future to allow time to download and install the Chrome browser and ProProctor application, complete the system readiness check to confirm that your computer or laptop meets system and resolution requirements, and connect a movable web camera. Read the appointment confirmation email or registration ticket to confirm that the selected date, time including AM/PM, and test(s) are accurate and for important need-to-know information. Before the day of your scheduled appointment, select a room in your home or business that is well-lit with solid walls (no window walls or window doors) and a solid door that can be closed. Ensure the room and workstation are clutter-free. Read the remote testing rules to adjust the testing environment accordingly. Be sure that no person or pet is present in the testing environment or enters the room once testing has begun. Review the remote testing user guide before the day of your scheduled appointment. The guide link is included on the appointment confirmation email and registration ticket.
      link hidden, please login to view to view a fact sheet about remote testing and to learn more about the ASE remote testing option, visit link hidden, please login to view. The post
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    • Incfile.com
    • By Counterman
      KYB Americas Corp. has promoted Ryan Dickerman, KYB’s East region sales manager, to national sales manager.
      The newly created position will allow Dickerman to utilize his background and experience to guide the KYB sales teams in the East, Central and West regions.
      KYB Americas said it will announce several internal promotions in the coming weeks, including two newly created positions.
      “KYB Americas Corporation is committed to the growth and development of our associates, which includes promoting from within whenever possible,” the company said in a news release.
      Dickerman has been with KYB for nearly 16 years. He started as a customer service representative in 2007 and has advanced through the organization.
      His KYB resume includes roles as customer service manager, territory sales manager and the most recent position of regional sales manager. In that role, Dickerman oversaw sales efforts in 23 states and Puerto Rico and managed six territorial managers.
      “Ryan is a bright and energetic person that is highly regarded by customers and has earned the respect of the entire KYB organization,” Business Director Mike Fiorito said. “We look forward to Ryan leading our traditional sales team in the USA market.”
      Dickerman will report to Paul Kratzer, director of sales for Canada and USA.
      “Ryan will do a great job managing our sales team,” Kratzer said. “Ryan’s past roles at KYB have prepared him to take on the next level of responsibilities. His commitment to our customers and associates will lead him to success.”
      “I’m thrilled to continue my career with KYB and I look forward to exploring all this new role has to offer,” Dickerman added.
      When he’s not playing soccer or keeping in shape through CrossFit, Dickerman attending his children’s sporting events or following the New York Mets.
      KYB has not named a replacement for the position of East region sales manager. 
      More announcements regarding KYB promotions will be forthcoming, according to the company.
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