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By Dorman Products
The best way to help customers find your auto repair shop | Set up your Google Business Profile
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By Alex
We are setting up this topic to share information on any impact the current
link hidden, please login to view has on the auto parts industry. Sourcing, distribution, parts availability, and business impact. General questions and sharing of knowledge are welcome. The WHO has designated this a global pandemic that is already affecting many industries, including most sectors in the automotive industry. Corporate and Independent automotive parts stores are being impacted by repair shop businesses slowing down. As you know, many parts come from China and other parts of the world, which are affected by the current pandemic.
Please share how this is impacting you and what you are seeing.
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By Counterman
In link hidden, please login to view, we gave leaders from the major distribution groups and trade associations an opportunity to reflect on the most critical issues affecting the automotive aftermarket. For the second year in a row, we let distribution leaders “riff” on these topics in their own words.
Here’s what Sanjay Patel, president of Carquest North America, had to say on the subjects of collaboration and growth opportunities.
Carquest is built around an unrivaled passion for the customer and dedication to serving communities. As a support team, when you look at our role as a trusted advisor and business ally for our store partners, collaboration is of the utmost importance.
We have an incredibly diverse business. Our store partners serve DIYers and professional shops, and many support local farmers with heavy machinery and agricultural needs. With this variety of customers, it’s important that we collaborate, share information and understand what works best for our store partners.
We host quarterly meetings with our independent advisory council, two of them each year in person. This is a diverse group of store partners from across the country serving markets large and small. Through these meetings, we’re able to understand what drives their business and what they need from us to succeed. We’re able to learn from their best practices, and share what we’ve learned from the company side that can be a positive for their business.
Our brand also is committed to creating growth opportunities for members of the Carquest family. One example is our second-annual Women of Carquest event taking place this September, where many of our outstanding female independent owners, managers and team members will connect with each other and our company leaders for sessions on networking, leadership and career growth. Plus, they’re able to build and strengthen relationships among each other, so they can learn new ways to grow their business.
Community involvement has been a shared focus for Carquest and our store partners. Last year, we asked our independent store partners about the causes that resonated with them and their customers. The resounding answer was supporting members of the military, veterans and their families. With that in mind, we aligned with Hire Heroes USA, a nonprofit dedicated to finding meaningful employment and career guidance for military veterans entering the workforce.
We have a tremendous amount of owned assets available for our owners to better entrench their businesses with their customers. More owners are leveraging Carquest Technical Institute and Worldpac Training Institute to hold in-person training events for their customers at Carquest store locations. As EVs, hybrids, ADAS and other emerging technologies become more prominent, these training opportunities help store partners and their customers enhance their rapport and further their knowledge of today’s vehicles.
I believe collaboration is at its purest form when we’re in the field. I recently had the privilege of joining our Carquest field leaders in Nebraska, where we put more than 1,300 miles on a rental car visiting independent owners. Spending time in market and seeing how the magic happens alongside our store partners is motivating. It gets me excited about the present and future of our Carquest brand.
Carquest Auto Parts
Founded: 1974 Headquarters: Raleigh, North Carolina Number of distribution centers: 27 Carquest (U.S.) distribution centers Number of parts stores: 1,315 independently owned Carquest (U.S.) stores Website: link hidden, please login to view link hidden, please login to view The post
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By Counterman
To further enhance and expand its replacement parts and service business in North America, Stellantis announced the bproauto aftermarket parts brand as its new line of high-quality, competitively priced, replacement parts.
Following decades of success in Europe and other international markets, including the Middle East and South America, the newly introduced
link hidden, please login to view is available for most makes and models to help combat the rapidly changing aftermarket and the long-term shift to electrification as vehicles and their components are becoming increasingly complex and digital, the automaker noted. The original-equipment-backed parts come with up to a two-year/unlimited-mile warranty. In addition, batteries have up to two-year free replacement coverage and brake pads carry a limited lifetime warranty, according to Stellantis.
“With the introduction of bproauto, we’re further enhancing the customer experience by offering a new, competitively priced, private-label line of high-quality, factory-backed parts for most makes and models,” said Mike Koval, head of Mopar North America. “While Mopar will remain the global original-equipment parts and authentic accessories brand for Stellantis, bproauto will offer an alternative for nearly all brands and all cars – new, used, owned, rented or shared. With Mopar and bproauto, our dealerships offer a 360-degree, multi-brand, one-stop-shop solution for nearly all customers, all vehicles and all brands.”
In North America, 30 parts categories will be available for most makes and models to support the ongoing transition of the automotive repair industry. Additional product lines will phase into the Stellantis dealership network.
The following parts are available now from bproauto:
Air filters Batteries Brake pads Brake rotors Hub bearings Oil and oil filters Tire-pressure monitoring systems Additional high-quality products coming from bproauto will include:
ABS sensorsIgnition coilsA/C compressorsLubricantsA/C condensersO2 sensorsA/C evaporatorsRadiatorsAlternatorsShocksBall jointsSpark plugsBattery cablesSpark plug wiresBrake calipersStartersBrake hardwareStrutsBulbsTaillampsChemicalsThermostatsControl armsTie-rod endsFiltration: cabin and transmissionTiming belts/tensionersFuel injectorsU-jointsFuel pump modulesWater pumpsFunctional fluidsWiper bladesHeadlamps The post
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By Counterman
MEMA, the Vehicle Suppliers Association, presented its new brand and business structure at a virtual member town hall.
North America’s leading trade association for manufacturers of motor vehicle components will now operate under one umbrella organization with two groups: MEMA Aftermarket Suppliers and MEMA Original Equipment Suppliers.
Over the decades, MEMA’s influence expanded as the industry evolved, establishing four divisions: the Automotive Aftermarket Suppliers Associations (AASA), Heavy Duty Manufacturers Association (HDMA), Motor Equipment Remanufacturing Association (MERA) and Original Equipment Suppliers Association (OESA).
The new structure will create a stronger, more unified organization that can better serve and represent constituents by convening all members under just two groups, MEMA leaders said.
“Rapid changes are impacting our industry. It was the right time to rethink our strategy to better address member needs,” said Bill Long, MEMA president and CEO. “Our member companies have more in common today than ever before. We will provide more effective programming and agility to react to industry changes by streamlining the organizational structure.”
Working with Gyro Creative, a Detroit branding agency, MEMA leadership went through a months-long review of its branding and value proposition, as well as member surveys and competitive analysis. The new look and color palette is modern, progressive, and bold.
“No other organization can compare with MEMA’s longevity, respect, depth of knowledge, and commitment to the vehicle supplier industry,” said Long, who added that MEMA’s mission, vision and dedication to its members and the automotive and commercial vehicle industry have not changed.
“Members will appreciate this structural simplification as it makes it easier for members to access the value MEMA provides today, and we believe it will create more value long-term,” said Megan Gardner, executive director, marketing and communications. “The new brand better represents our forward movement.”
As part of its rebranding and realignment, MEMA also has announced a number of new leadership changes and appointments. The new MEMA Leadership structure is as follows:
Bill Long, president and CEO, MEMA Ann Wilson, senior vice president, Government Affairs Paul McCarthy, president and CEO, MEMA Aftermarket Suppliers John Chalifoux, chief sustainability officer and COO, MEMA Aftermarket Suppliers Julie Fream, president and CEO, MEMA OE Suppliers Collin Shaw, chief commercial officer and COO, MEMA OE Suppliers In addition, a number of internal promotions and appointments have been announced at MEMA, including:
Megan Gardner as executive director of Marketing and Communications Liz Goad as executive director of Events Mike Jackson executive director of Strategy and Research Other developments include:
The Center for Sustainability – a new platform for all members as they navigate the increasingly complex processes and requirements of a successful sustainability program. A resource for Diversity, Equity and Inclusion where staff and members can engage in meaningful dialogue and share best practices to develop safe and welcoming business environments. Greater access to member councils, programming, events and MEMA’s advocacy staff in Washington, D.C. To learn more about the new MEMA, visit
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