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By Counterman
Heavy-duty repair shops around the country reported up to a 40% year-over-year increase in counter sales, according to Fullbay’s 2023-2024 State of Heavy-Duty Repair Report.
Labor rates went up approximately $10 per hour compared to the 2022-2023 data.
link hidden, please login to view published the fourth-annual report in partnership with ATA’s Technology and Maintenance Council. “Our most extensive report to date, the fourth-annual edition brims with valuable data and analysis tailored to assist repair shops in optimizing their operations,” said Patrick McKittrick, CEO of Fullbay. “This all-encompassing report serves as a valuable resource for shop owners and managers, enabling them to benchmark their shop’s key metrics against counterparts nationwide. We take pride in providing transparent and unbiased data, supporting our industry partners and peers in their consideration of heavy-duty vehicle maintenance best practices.”
Among the highlights in the report:
45% of respondents reported between 21% to 40% increases of counter sales from 2022 to 2023 Labor rates increased 9% across the country in 2023 – equating to a roughly $10-per-hour increase Over 40% of respondents reported a net profit between 11% and 20% 18% of shops surveyed were pulling in between $1 million to $2 million each year, while 12% reported revenue between $250,001 and $500,000 25% of technicians indicated they worked at only three shops throughout the course of their entire career “For over 60 years, TMC has aided in developing best practices, technology, and maintenance practices to support the heavy-duty repair industry to specify and maintain their fleets more effectively,” said TMC Executive Director Robert Braswell. “There is no shortage of challenges repair shops face, and this annual report is an excellent tool for individuals of all sectors within the industry to use as a guide when faced with those particular challenges on a daily basis.”
Fullbay’s report data is drawn from individual survey responses and real-world shop data. More than 1,000 individuals from the commercial freight, logistics and repair industries completed the survey, while shops across North America, Australia and New Zealand were sampled for authentic shop data. Those surveyed were a combination of both customers and non-customers of Fullbay, while all sampled data went through data masking.
The 2024 report is available for free download
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By NAPA
Is your car not shifting gears like it used to? An automatic transmission makes driving much less complicated than the manual gear (stick shift) alternative. But that convenience comes at the price of complexity. When an automatic transmission equipped car won’t shift gears, there could be several potential issues. These issues can range from a simple fix to needing a complete transmission rebuild. Below is technical expertise on “Why is my automatic car not shifting gears?”
Low Transmission Fluid link hidden, please login to view
Your automatic transmission relies on hydraulic fluid pressure to operate. The pump pulls
link hidden, please login to view from the transmission pan reservoir to actuate different components. If the transmission fluid level gets low enough, the pump will be unable to push fluid where it needs to go. Even worse, the pump will pull air into the system, which could lead to a lack of lubrication that damages parts. If you are lucky, your vehicle has a transmission fluid dipstick so you can easily check the fluid level according to the instructions in the owner’s manual. If your vehicle does not have a transmission fluid dipstick but is “
link hidden, please login to view”, that doesn’t prevent you from checking the fluid level. In most cases, the fluid can be checked via a fill plug, but the transmission has to be at a certain temperature and the vehicle must be level. This isn’t an easy task, so it might be best to have your local link hidden, please login to view do it for you. Faulty Shift Solenoid
We just mentioned how an automatic transmission relies on pressurized fluid to operate, but that fluid also needs to be routed to where it is needed. In a modern, electronically controlled automatic transmission, shift solenoids control the flow of transmission fluid. If the shift solenoid is faulty, then the fluid won’t be routed to the desired shift actuator. In older non-electronically controlled transmissions, shifting was controlled by shift valves, but the idea is the same. Shift solenoids can wear out or get stuck, leading to a no-shift condition. Fixing a faulty shift solenoid usually requires removing the transmission fluid pan to access the transmission valve body.
Low Transmission Fluid Pressure
You should be seeing a pattern of how important hydraulic fluid is to the operation of an automatic transmission. If the transmission fluid level is fine, there may still be a problem with the fluid pressure. Low fluid pressure can be caused by a worn out pump, clogged fluid passages or a clogged transmission fluid filter. A lack of shifting car gears due to low fluid pressure usually means it is time for a
link hidden, please login to view. If the problem is with the pump itself, then you are probably looking at a transmission rebuild. Bad Transmission Control Module
Most modern automatic transmissions have an electronic
link hidden, please login to view (TCM). The control module takes input from various sensors, and decides how the transmission should react. Depending on where the control module is mounted, it can lead a very hard life. Extreme temperatures, vibrations, leaking fluids and sometimes even how the circuit board is built can all lead to failures of microchips and other electronic components. If the check engine light is on while you are having shifting problems, the TCM may be the issue. Broken Shift Cable
Each time you drive, the shifter is moved at least twice, once for driving and again for park. That movement adds up over the years. While an automatic transmission doesn’t have the complicated shifting mechanism of a manual transmission, there is usually a physical connection between the shifter and the transmission. Modern
link hidden, please login to view usually have plastic components that can break down over time. There may also be bushings that get worn out. The shift cable itself is usually metal and rarely breaks, but the pieces connecting it to the transmission can possibly fail. Shift Lock Engaged
If the car is not shifting into gear from park, then the issue might be the gear shift interlock. Most modern vehicles have a lockout on the automatic gear shifter that requires the brake pedal to be pressed first. If the brake pedal isn’t pressed, the shifter won’t move. It is possible that the brake pedal sensor doesn’t read that the pedal is pressed, or a break in the shift interlock circuit interrupts the connection. The shift lock can be
link hidden, please login to view. Worn Out Bands
Just like how brake pads can wear out, so can the friction materials inside the transmission like the bands. Transmission bands hold certain components in place, while others are allowed to rotate. When this happens, the transmission won’t go into certain gears. Unfortunately worn out bands usually mean a complete transmission overhaul. Material from the worn out bands can make their way into sensitive fluid passages, clogging them or causing accelerated wear
Failed Throttle Sensor
This one may seem odd, but gauging how much throttle input the driver is giving makes a big difference in how the transmission acts. Whether the input is from a
link hidden, please login to view or a cable, if the driver pushes down the gas pedal, the transmission needs to change gears. But if that input isn’t received, the transmission has no idea what the driver wants to do. If the transmission doesn’t know the driver is hitting the gas, it might not shift into the next gear. Even worse, on some older transmissions, if the transmission isn’t linked correctly to the throttle input, severe damage can be done. If your transmission isn’t shifting like it used to, simply head to your local
link hidden, please login to view center. Our team of ASE-certified technicians have the expertise and training to diagnose your automatic transmission issues. As a bonus, your repair is covered by our free 24-Month/24,000-Mile link hidden, please login to view (parts and labor on qualifying repairs and services), which spans across the entire nationwide NAPA Network, including 17,000+ NAPA Auto Care center locations. Photos courtesy of
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By Counterman
Applications are being accepted for the Federated Car Care Scholarship program.
Interested students should complete and submit their applications at
link hidden, please login to view by March 31. The Federated Car Care scholarships are funded by Fisher Auto Parts in memory of Art Fisher, founder of Federated Auto Parts and the Federated Car Care program. Qualified candidates should specify “Federated” on their application when applying online.
Administered by the University of the Aftermarket Foundation (
link hidden, please login to view), the scholarships will be awarded to employees and children of active Federated Car Care Center members attending a two- or four-year accredited college, an ASE/NATEF-certified post-secondary automotive, heavy-duty or collision technician training program or any licensed and accredited vocational school. Students graduating from high school in 2024 and heading to any of these post-secondary programs also are eligible. “It is a privilege for us to once again provide scholarship opportunities to the children and employees of Car Care members, assisting them in furthering their education,” said Bo Fisher, chairman and CEO of Fisher Auto Parts. “The University of the Aftermarket Foundation’s AutomotiveScholarships.com website streamlines the application process. We urge all interested candidates to submit their applications by March 31 and look forward to awarding Federated Car Care scholarships to another group of deserving young men and women for the 2024-25 academic year.”
Federated is one of more than 30 other organizations awarding scholarships on
link hidden, please login to view. As an added benefit for students who apply at this site, each completed application will be considered by every scholarship where the candidate meets the qualifications. The post
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By AutoZone
MEMPHIS, Tenn. , Feb. 27, 2024 (GLOBE NEWSWIRE) -- AutoZone, Inc. (NYSE: AZO) today reported net sales of $3.9 billion for its second quarter (12 weeks) ended February 10, 2024 , an increase of 4.6% from the second quarter of fiscal 2023 (12 weeks). Same store sales, or sales for our domestic and
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By Counterman
NTN Bearing Corp., the parent company of BCA Bearings and Bower Bearings, announced the addition of Kevin Huckins to the company’s automotive aftermarket sales team.
Huckins is joining NTN’s automotive aftermarket business unit as regional sales manager, Western region.
“We are thrilled to add Kevin to our sales management team,” said Charles Harris, vice president of sales & marketing – automotive aftermarket for NTN. “His in-depth knowledge of the automotive and heavy-duty aftermarkets are an important asset to our organization, and his experience in sales management and ability to navigate our multifaceted distribution channels make him the ideal candidate to take our western region to the next level. I welcome his energetic, get it done attitude, and look forward to empowering his success in this role.”
Huckins, who resides in the Seattle area, joins NTN with an extensive and successful background in sales management in the automotive and heavy-duty aftermarkets, NTN noted.
His experience includes 26 years as an area/regional sales manager for Tenneco on the automotive side, followed by six years as a regional manager for Industrial Parts Depot, where he focused on the heavy-duty aftermarket.
In his role as regional sales manager, Western region, Huckins will manage NTN’s multipronged sales efforts and sales-agency partners for the automotive aftermarket and heavy-duty aftermarket business segments.
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