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By Counterman
link hidden, please login to view announced its Pass Thru Assistant (PTA) has been enhanced by the addition of a repair guidance feature. Not only does the Pass Thru Assistant provide J2534 programming support, but it now also allows automotive repair and collision technicians to access a repair guidance specialist to get help with fixing complex problems to complete the repair in house, the company explained in a news release. “If you’re an automotive repair or collision shop looking for programming and repair guidance help, the Snap-on Pass Thru Assistant is making it easier than ever to keep vehicles in the shop, finish the job correctly, and increase profits and customer satisfaction,” said Helen Cox, marketing and client services director, Snap-on Diagnostics.
link hidden, please login to view said by selecting the request repair guidance menu option and completing the on-screen fields, technicians will receive a confirmation text and then a call from a repair guidance specialist to walk them through the repair process on vehicles, including Acura, Alfa Romeo, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Hyundai, Infiniti, Jaguar, Jeep, Kia, Land Rover, Lexus, Lincoln, Mercedes-Benz, Mercury, Mini, Nissan, Plymouth, Porsche, RAM, Scion, Smart, Sprinter, Subaru, Toyota, Volkswagen and Volvo. According to the company, the PTA kit contains a Windows tablet PC, J2534 device, 4G modem and a 90-amp battery maintainer capable of handling European amperage requirements.
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By Counterman
Gabriel announced the launch of its all-new website on
link hidden, please login to view., which the company said, “offers a modern user-friendly experience with fresh SEO-enriched content, vivid product images, a vast video library, online & retail dealer locators, mobile friendly interface and easy to navigate structure.” In a news release, Gabriel also announced the launch of its new centralized Part Finder. In addition to traditional search capabilities by vehicle year/make/ model, Gabriel’s new website part finder also offers extensive search capabilities based on OEM, competitors or Gabriel part numbers, and now includes part position on the vehicle such as front, rear, or cab shock positions, the company said.
“Our new website reflects Gabriel’s customer focus and commitment to providing the best ride control products, quality content, and premium service available in today’s market,” says Jennifer McKheen, Gabriel’s vice president and general manager. “As the ride control industry experts, Gabriel is excited to launch this website as the foundation for exceptional service and our successful journey in digital growth.”
The company added that quick links are easily available for each of Gabriel’s social media accounts, encouraging customers to easily keep up with Gabriel’s social posts and events in the digital landscape.
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