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Four Steps for Sending Your Car Away to College
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By NAPA
Ron Capps and his
link hidden, please login to view Toyota GR Supra looked strong in qualifying at the NHRA Four-Wide Nationals at zMAX Dragway, but the three-time Funny Car world champion didn’t have the Sunday eliminations results he was looking for after a final-round finish at the Las Vegas Four-Wide Nationals two weeks ago. The No. 5 qualifier, Capps struggled to find traction on the starting line Sunday afternoon, leading to a first-round exit. Crew chief Dean ‘Guido’ Antonelli tuned Capps to the quickest and fastest pass of Friday’s first qualifying session, a 3.877 E.T. at 335.40 MPH, to earn three bonus points. Capps had traction issues in the second session, but he came back on Saturday and ran a pair of 3-second passes, a 3.994 E.T. and a 3.901 E.T., to qualify fifth.
In Sunday’s first round of eliminations, Capps lined up against No. 4 qualifier Alexis DeJoria, No. 12 qualifier J.R. Todd, and No. 13 qualifier Buddy Hull to form the Funny Car Marquee Matchup. Capps drove into tire smoke after smashing the throttle pedal in his NAPA Auto Care machine
and wasn’t able to recover. He noted the team is still figuring out the characteristics of the new car they brought out earlier this month.
“Man, these weekends are tough,” said Capps, a four-time winner at zMAX. “I was so excited for Guido. We unloaded and went to No. 1 qualifier. It shows the hard work that our NAPA Auto Care team did testing Monday after Vegas. I’ve talked time and time again about how we have
to get ahead of the competition. Guido and our team could easily go off of what we ran last year, and we would probably win races and have a shot at a championship, but we’re looking to be better and that’s the sort of thing I love about this team.”
Capps, who’s in his third year as a driver and team owner, pointed out the off-track highlights of an otherwise challenging weekend.
“Obviously, Vegas was such a great race Friday through Sunday, and then you get to Charlotte and all the NASCAR fans came out and we almost sold the place out every day,” Capps said. “It was just an incredible crowd, and we love doing [these Four-Wide races]. We love especially doing it earlier in the year. We see the same fans when we come back in the Countdown for the second race of the playoffs.
“Had a blast all weekend with our Toyota crossover event, and then having my NAPA teammate, Christian Eckes, come hang out with us on Friday, which was a lot of fun,” Capps continued. “I was hoping to take the Wally to NAPA headquarters on Tuesday, but I’m looking forward to hanging out with my NAPA teammates, Brad Sweet, Chase Elliott, and Christian Eckes. It’s a fun event we do every year at headquarters, and then we’ll focus on going to Chicago.”
The Ron Capps Motorsports Funny Car team will have a few weeks away from the track before the next stop on the 2024 NHRA Mission Foods Drag Racing Series schedule, the Route 66 Nationals, May 17-19, at Route 66 Raceway in Joliet, Ill., outside Chicago.
Start / Finish: No. 5 / def. in first round
Points Standing / Total: No. 6 / 274 pts. (-125)
Next Race: May 17 – 19, Joliet, Ill., Route 66 NHRA Nationals
How to Watch or Listen: FS1,
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By Counterman
or our commercial customers, price and quality are two of the most important considerations when purchasing parts from you (and your competitors). The third is availability, but at least we have some control over what gets stocked in our stores. Barring supply chain issues and material shortages, keeping the right mix of parts available is up to our buyers and inventory specialists. Unless your store’s pricing strategy is out of line with the competition, pricing (and quality) complaints fall squarely on the vendor/manufacturer.
This is not to say that if you are experiencing price, quality, or availability issues with a current vendor that you shouldn’t already be looking for alternate sourcing for the affected SKUs or product lines. During the latest UAW strike, GM and Stellantis parts warehouses were crippled by walkouts, leaving their dealer networks scrambling to provide parts for their customers. Many dealerships were forced to bolster their inventories with quality aftermarket-equivalent products just to keep work flowing through their service departments.
link hidden, please login to view For the aftermarket, this was a perfect storm of opportunity. There was less competition from the local dealership in terms of parts sales, and those same dealers were calling on aftermarket suppliers more often for parts they could not readily obtain through their OEM channels. Due to the perception that OE parts are the best option for their vehicle brand (and a need to provide the same level of service, warranty coverage, and quality) these requests were often for premium product lines. Dealerships are generally unwilling to risk their reputation by installing bargain-basement parts, and the expectation that dealership parts and service will carry a premium price tag silences many objections well ahead of the sale. Independent shops specializing in repair or resale of luxury and performance brands also enjoy a more quality-conscious clientele willing to pay a premium for their services.
There is, however, a subset of dealerships (and some general repair shops) for whom price trumps all other considerations. Your local “buy-here-pay-here” used car lot might come to mind, reconditioning and “flipping” (usually lower-end) auction vehicles, while offering very limited warranty terms. For this market, requests will usually gravitate toward the “least expensive” parts option. Even the most quality-conscious shops sometimes need to hit a “price-point” to stay competitive, and we all have that DIY customer who just wants “the cheapest thing that fits” because they are “trading it in soon” (even though they’ve been telling you that each time they’ve been in for the last three years!).
In an effort to accommodate all types of customer needs, we are likely to offer multiple lines for most of our “commodity” parts. Filters, brakes, chassis parts, belts, lighting, wipers, and fluids are some of the most common categories in which we offer diverse price and quality options. This isn’t necessarily an issue of price versus quality, but rather comparing the value realized from an item’s price and its quality. For maintenance items like filters, an installer might have a “menu” pricing schedule for oil changes, air and cabin filters, and wiper blades. These services generally include labor at no “additional” cost, and the parts already have a recommended service interval. Selling at a fixed price can be tricky when the costs are variable, so shops often use value-line parts for these services. If the shop advertises “any air filter $49.95 installed,” you can bet they will choose your $12 store brand filter over the $25 premium filter whenever they can! These parts will likely provide sufficient service life, and the cost savings to the shop offsets some of the lost labor revenue. On our side of the counter, oil is usually marketed as a loss leader priced to get customers through the front door. Shops treat oil changes the same way, as an opportunity to get the vehicle in the shop to upsell more profitable work.
We would never knowingly offer a product that doesn’t meet some sort of minimum quality standards, nor would we recommend a product that won’t meet a customer’s (reasonable) expectations. The use of “features and benefits” as a selling tool helps classify the customer’s needs, explains the differences in pricing and quality, and minimizes disappointment by customers who expected premium performance and extended service life from the bare-bones product they selected based on price alone.
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By NAPA
In one of the closest Funny Car races in four-wide drag racing history, three-time world champion Ron Capps finished third in the NHRA Four-Wide Nationals final round Sunday afternoon at The Strip at Las Vegas Motor Speedway. Driving the link hidden, please login to view Toyota GR Supra, Capps laid down a weekend-best 3.902-second pass at 333.00 MPH to come up just thousandths of a second short in a four-wide photo finish.
Capps and crew chief Dean ‘Guido’ Antonelli worked their way through qualifying, steadily improving in each session. After a pair of 4-second passes on Friday, Capps laid down a 3.988 E.T. at 324.67 MPH to step up in the third session on Saturday. A consistent but slightly quicker 3.980 E.T. in the final session put Capps in the No. 11 position going into Sunday eliminations.
The first quad of Funny Car eliminations was a tricky one, but Capps came out on top. He and fellow Toyota driver J.R. Todd left first with identical .059 reaction times, then Capps held on to win with a 4.289 E.T. at 222.88 MPH over Todd, Dave Richards, and Daniel Wilkerson. Capps was first off of the starting line again in the second round, an advantage that helped him and his 3.932 E.T. finish ahead of Matt Hagan’s 3.938 E.T., Todd’s 3.951-second effort, and Jason Rupert’s 4.055 E.T.
Appearing in his 148th career final round, Capps cut his best light of the day, .056, and charged to his best performance of the weekend to reach the finish line third behind winner Bob Tasca III and runner-up Austin Prock. Capps finished less than a thousandth of a second behind Prock and just nine thousandths behind Tasca.
“What a drag race to watch as a fan,” said Capps, who’s won six times in Las Vegas. “I can’t tell you how ecstatic I am with our NAPA Auto Care team and what they’ve done with a brand-new car and a lot of the new parts that they’ve had to get used to. It usually takes teams a lot longer than this. I’m pretty bummed that we couldn’t win that round. I’m so happy we have our race car back, especially getting on a swing here where Guido is getting comfortable. I’m so happy about the car, but I’m so bummed at the same time. It’s going to take a little bit to digest.”
No. 6-ranked Capps and the Ron Capps Motorsports Funny Car team will get another shot at four-wide glory in two weeks at the East Coast edition of the NHRA Four-Wide Nationals, April 26-28, at zMAX Dragway in Concord, N.C.
Start / Finish: No. 11 / def. in Final Round
Points Standing / Total: No. 6 / 242 pts.
Next Race: April 26-28, Concord, N.C., NHRA Four-Wide Nationals
How to Watch or Listen: FS1,
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