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By Counterman
Right to Repair has notched another victory.
On Nov. 7, Ballot Question 4 in Maine asked this question: “Do you want to require vehicle manufacturers to standardize on-board diagnostic systems and provide remote access to those systems and mechanical data to owners and independent repair facilities?”
At press time, more than 80% of Maine voters had answered “yes,” ensuring that vehicle owners and the independent repair shops of their choice can access the diagnostic tools and data necessary for routine repairs.
“The result of [Tuesday’s] election in Maine proved another victory for the American consumer and the Right-to-Repair movement that is gaining support across the United States,” said Bill Hanvey, president and CEO of the Auto Care Association. “The right to repair is one of a few unifying issues our nation faces, and whether we achieve repair access chamber by chamber or state by state, I am confident that every American will soon have the fundamental right to repair what belongs to them. Right to repair isn’t going away and this victory demonstrates that it’s an issue that needs to be resolved.”
The Maine vote comes after movement on the federal level to advance the Right to Equitable and Professional Auto Industry Repair (REPAIR) Act (H.R. 906). Last week, a House Energy and Commerce subcommittee unanimously voted to advance the bipartisan REPAIR Act to the full committee for consideration.
“Maine voters’ overwhelming show of support for Question 4 adds momentum to the growing national push for right-to-repair protections,” CAR Coalition Executive Director Justin Rzepka said. “The CAR Coalition will continue this important fight at the federal level with bipartisan bills like the SMART and REPAIR Acts to ensure every American – no matter where they live – has the right to repair the car they own.”
Meanwhile, John Bozzella, president and CEO of the Alliance for Automotive Innovation, said the results in Maine were “disappointing but hardly surprising.”
“Out-of-state, big-box auto retailers – that don’t speak for independent auto repairers – spent nearly $5 million trying to scare Mainers into thinking that the right to repair their vehicles was going away,” Bozzella said in a statement. “It will not go away. Automotive Right to Repair already exists. Mainers can get their vehicle repaired anywhere, anytime, anyplace. That was true yesterday, and it’s true today and tomorrow.”
Tommy Hickey, director of the Maine Automotive Right to Repair Coalition, told the Portland Press Herald that the next step is to meet with Maine’s attorney general and help guide the state on the best approach for implementing the law.
In the news article, Hickey called Maine and Massachusetts the “godfathers” of the Right-to-Repair movement.
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By Counterman
Epicor introduced two solutions that enable parts distributors and vehicle service/repair businesses to predict likely future demand based on sophisticated new data models.
The new solutions, Epicor Predictive Inventory Assistant (PIA) and Predictive Maintenance Assistant (PMA), were on display at the company’s booth at AAPEX 2023 in Las Vegas.
Epicor PIA and PMA leverage the power of the Epicor aftermarket product content engine and connected data network, which together provide visibility into more than 1 billion individual part transactions and more than 140 million vehicle repair events per year, according to the company.
Epicor data scientists combined this channel visibility with predictive modelling and leading-edge deployment technologies to deliver real-time parts inventory and service/repair intelligence to two of the industry’s most important decision points.
“These exciting new solutions harness the power of data to help customers not only have the right parts at the right place at the right time, but also to anticipate and address future sales and service opportunities,” said Tim Hardin, Epicor senior vice president of global automotive, data, and extend services. “The resulting ‘Insight Advantage’ empowers Epicor customers to think big and grow faster by being significantly more efficient and providing a great customer experience.”
Epicor Predictive Inventory Assistant
Epicor PIA is the industry’s first intelligent inventory-management solution, according to Epicor, providing stocking recommendations based on aggregated financial information from “stores like you.”
PIA uses machine-learning technologies to intelligently cluster similar stores based on a variety of dimensions, such as growth score, size, local car parc and geographical location/urbanization level. PIA ranks part numbers and makes “add” recommendations of specific parts not currently in the user’s inventory, but which are driving revenue growth at other, similar stores.
“Predictive Inventory Assistant adds an entirely new layer of intelligence to existing inventory modeling solutions by factoring in store and market characteristics that, until now, required detailed study and input from distributor and store personnel,” Hardin said. “PIA enables these businesses to continually and easily optimize their inventories to match emerging demand.”
Epicor Predictive Maintenance Assistant
Epicor PMA is the only solution that enables service and repair providers to predict future repairs for any popular passenger vehicle, according to the company. The solution puts real-time, AI-enriched forecasts at the fingertips of vehicle service professionals as they are writing estimates, interacting with technicians, and advising their customers.
“Imagine taking your vehicle to a tire dealership for new tires and being informed that there’s a good chance you will experience a water pump failure in the near future. This holistic vehicle repair intelligence can help shops dramatically strengthen customer confidence and trust, and ultimately, accelerate profitable growth,” Hardin said.
Epicor PMA uses web “listener” and MicroStrategy HyperCard technologies to generate vehicle-specific service ranking reports that are presented via the user’s mobile device or web browser. The service writer or other user can click on the HyperCard to access a comprehensive PMA service dossier covering replacement rate information for more than 100 part and service types specific to the customer’s vehicle year/make/model/engine.
This instant repair intelligence offers value at the service desk, in guiding vehicle inspections, deploying repair reminders, selling extended warranties, and when consulting customers who are considering the purchase of a used vehicle, among other situations.
“Because they have so many choices, today’s digitally enabled consumers often need additional reasons to return to and trust a vehicle service provider,” Hardin said. “Epicor Predictive Maintenance Assistant enables shops to differentiate themselves through data-driven intelligence that helps take the guesswork out of the car ownership and repair experience.”
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By Counterman
Raybestos recently announced the launch of the all-new Raybestos R-Line+ rotor.
The R-Line+ rotor features a chemically resilient, resin-modified material on the hat and edges. This provides protection against rust and corrosion caused by harsh environmental conditions, according to Raybestos.
In addition to its enhanced corrosion resistance, Raybestos says the R-Line+ rotor features:
Superior surface finish for consistent braking Low initial lateral run-out and disc-thickness variation for smooth, vibration-free braking Advanced metallurgy for structural strength and heat transfer OE vane design and plate thickness for heat capacity and strength Precision balance for vibration-free performance The new line will feature new packaging – a sleek black box with a graphic side label for easy identification.
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By Dorman Products
The best way to help customers find your auto repair shop | Set up your Google Business Profile
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