Jump to content

  • Welcome to Auto Parts Forum

    Whether you are a veteran automotive parts guru or just someone looking for some quick auto parts advice, register today and start a new topic in our forum. Registration is free and you can even sign up with social network platforms such as Facebook, X, and LinkedIn. 

     

AI Technology Puts ACES and PIES on ‘Steroids’

Counterman

By Counterman
in Auto Parts News

 Share

Recommended Posts

Counterman Explorer

Counterman

Posted
Posted

In this aftermarketNews Executive Interview, Johannes Crepon, PDM Automotive Co-Founder & CEO, discusses the company’s platform, how it helps parts suppliers keep their product data up to date, how the use of AI technology makes e-commerce easier for suppliers and distributors, what the company has planned for this year, and more.

aftermarketNews: PDM Automotive provides commerce software for auto parts suppliers, manufacturers, resellers and distributors. Give us a brief overview of how aftermarket companies have found partnering with PDM most beneficial.

link hidden, please login to view

Johannes Crepon: The genesis of PDM Automotive was rooted in my own experiences and challenges as the founder of Velocity Automotive, an ecommerce company that sells parts for American cars throughout Europe. At Velocity, we faced difficulties connecting with suppliers, managing product data, and ensuring brand visibility. Recognizing these industry-wide issues, I started PDM Automotive to increase efficiency in the automotive aftermarket through seamless connectivity between suppliers and retailers.

The PDM Automotive platform bridges the gap between auto parts suppliers, manufacturers, resellers and distributors. Manufacturers gain unprecedented transparency into where and how their brands are sold, enabling effective brand management and strategic decision-making. Resellers benefit from expedited access to up-to-date product data, reducing hurdles in acquiring and maintaining catalogs and allowing for agility in responding to market trends.

At its core, PDM Automotive fosters connections and streamlines information flow across the automotive aftermarket. By providing a platform that enhances transparency for manufacturers and accessibility for resellers, we’re creating an ecosystem that elevates the entire industry.

AMN: One of the hallmarks of PDM’s technology is allowing for a “seamless exchange of accurate and timely content across every facet of the automotive industry.” Tell us how PDM assists parts suppliers in keeping their product data up to date. How can the company help suppliers better adhere to ACES & PIES standards?

Crepon: While ACES & PIES has become the most relevant data standard in the Americas, its implementation across the industry has not been without challenges. The standard itself, although comprehensive, does not fully address the intricacies of data exchange, with many resellers interpreting and implementing the standard differently, leading to a fragmented array of data requirements.

Recognizing these challenges, our platform goes beyond merely supporting ACES & PIES standards; we enhance the standards with our proprietary connectors and algorithms, tailoring product data to meet the needs of every receiver. Suppliers can manage their data from a centralized platform, and we tailor this data to comply with the diverse interpretations and requirements of resellers across the industry. This process saves significant time and resources for suppliers and ensures that their product information is accurate, consistent, and easily accessible by resellers and end-users alike.

Our technology “puts ACES & PIES on steroids,” ensuring suppliers’ data is always optimized for every channel, leading to a more efficient supply chain, increased product visibility, and a better customer experience. is a testament to our commitment to innovation and efficiency in the automotive aftermarket.

Our ongoing development of proprietary connectors and algorithms signifies PDM’s dedication to continuous improvement. As the industry evolves, so do the standards and requirements for data exchange. PDM is at the forefront of these changes, ensuring our partners have the tools and support necessary to navigate the dynamic automotive aftermarket effectively.

AMN: PDM allows brands to sell parts anywhere—from Amazon to national retailers and local parts suppliers. How is the company creating sales opportunities for brands while minimizing channel conflict?

Crepon: Historically, brands struggled with over-distribution, diluting the brand image and causing inconsistent product presentation due to the lack of a cohesive strategy regarding distribution and authorized reselling partners. The rise of online marketplaces has further complicated this scenario, making it imperative for brands to actively manage how their products are represented across all channels.

PDM addresses these challenges by offering a platform that guarantees high-quality listings on marketplaces like Amazon, eBay, and Walmart, while adhering to Minimum Advertised Price (MAP) policies. This strategic approach allows brands to protect their interests across all channels, including traditional channels, which are often jeopardized by price dumping on online marketplaces. By ensuring that products listed on these platforms are presented in a manner that reflects the brand’s standards and pricing policies, PDM helps maintain the integrity of the brand across the digital landscape.

Additionally, our platform gives brands tools to actively manage their distribution, image, and product presentation, particularly important as consumer preference shifts towards online shopping. This allows brands to maintain control over their narrative and pricing.

With PDM’s technology, brands can navigate the complexities of modern retail, ensuring that their products are distributed in a way that supports their overall sales strategy while protecting the channels most valuable to them. This holistic approach to channel management is vital in today’s market, where visibility across a multitude of platforms is not just an advantage but a necessity.

AMN: The company uses AI to generate SEO titles, descriptions and marketing copy for products based on keywords and inputs in just seconds. In what other ways is PDM looking to use AI technology to make e-commerce easier for suppliers and distributors?

Crepon: While our use of AI to generate SEO-optimized titles, descriptions, and marketing copy in mere seconds showcases our commitment to leveraging technology for efficiency, it’s just the tip of the iceberg regarding our AI applications.

Our approach to AI technology is both strategic and discerning. Recognizing that AI’s strengths lie in its ability to process and optimize large sets of data quickly, we are mindful of its limitations, particularly when it comes to the precision required in our core data set—the richest automotive parts catalog in the industry. Accuracy is paramount, and while AI offers many opportunities, it is not inherently accurate. This understanding shapes how we integrate AI into our operations, ensuring that the reliability and accuracy of our core data are never compromised.

One key area where we leverage AI is in the normalization of complex, non-structured data that has accumulated in the industry over the last century. This task, daunting for human teams due to the sheer volume and variability of the data, is where AI shines. Our engineering team utilizes AI algorithms to sift through and organize this data into a coherent, structured format. This normalization process improves the quality of our catalog and enhances the efficiency and accuracy of data management for our customers.

Once we have perfected the data within the PDM catalog, we use AI to optimize it for specific channels. This optimization process involves adjusting product data to meet the unique requirements and standards of various e-commerce platforms, ensuring accurate presentations of our customers’ products, regardless of where they are sold. In doing this, we enable suppliers and distributors to maximize their online presence and sales potential across multiple channels.

We’re exploring other ways to integrate AI into our solutions to further simplify and enhance e-commerce operations. These include predictive analytics for demand forecasting, AI-driven recommendations for inventory management and automated customer service solutions to improve buyer engagement and satisfaction.

AMN: PDM was founded in 2017, and since it has grown exponentially. What does the company have in store for 2024? What can we expect from PDM in the next five years?

Crepon: In 2024, we’re set to expand our reach and capabilities. Our recent investment in upgrading our system’s underlying infrastructure has positioned us to take full advantage of the opportunities that lie ahead. This strategic enhancement ensures our platform is scalable, resilient and capable of supporting our future ambitions.

Our strategic priorities include developing more connectors, forging new partnerships, and expanding our catalog. Developing more connectors will broaden the scope of our network, making it easier for our customers to reach new markets and ensure accurate and up-to-date product information flows efficiently between manufacturers, suppliers, distributors, and retailers. We will add more partnerships; collaborating with other industry leaders and innovators is essential for driving collective progress and delivering comprehensive solutions to our clients.

Another key focus is the ongoing expansion of our catalog. Our goal is to offer the industry’s most comprehensive and detailed automotive parts catalog, serving as the single source for all our clients’ data needs. This growing catalog, enriched with accurate and detailed product information, will empower our clients to make informed decisions and optimize their operations like before.

Our vision for the next five years is to remain at the forefront of technology adoption in the industry, constantly exploring new ways to leverage technology to solve the unique challenges of our customers. Whether it’s through AI, machine learning, or other emerging technologies, our focus will be on providing solutions that make e-commerce easier, more efficient, and more profitable for suppliers and distributors.

AMN: What do you want the automotive aftermarket to know about PDM Automotive? 

Crepon: PDM Automotive is not just about managing product data; it’s about increasing our customer’s market share in a $300 billion industry. While we are widely recognized for our Product Information Management (PIM) capabilities, our vision extends beyond managing rich catalog data; it includes a far-reaching ambition to connect every parts manufacturer with every buyer who needs or wants a part.

Our vision to connect every parts manufacturer with every buyer drives every innovation and decision at PDM Automotive. We aim to streamline buying and selling auto parts by facilitating connections and creating a more integrated and cohesive industry ecosystem. We are constantly exploring new technologies, developing new solutions, and forging strategic partnerships to enhance our platform’s ability to connect manufacturers and buyers in the most effective and meaningful ways possible.

We believe that achieving this goal will unlock the full potential of the aftermarket, creating opportunities for growth, innovation, and success for everyone. We invite you to join us on this journey, as we work to realize a future where every part finds its place effortlessly, benefiting manufacturers, buyers and the automotive community.

Read more AMN Executive Interviews 

link hidden, please login to view
.

The post

link hidden, please login to view
appeared first on
link hidden, please login to view
.

link hidden, please login to view

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to topic listing

  • Similar Topics

    • Counterman
      TruStar Welcomes Technology Auto Parts
      By Counterman
      link hidden, please login to view is excited to introduce Technology Auto Parts, a new startup based in Plano, TX, as the newest TruStar member. Mohamad-Hadi Saeed, the owner and CEO, shared his enthusiasm for joining TruStar, stating, “After researching the organization and speaking with various APA shareholders like Edward Harake from Value Plus Auto Parts, it became apparent that joining will really help us and give us a good head start. I’ve got a lot of great, knowledgeable people helping me get started and 20 to 30 commercial customers on day one. TruStar will be the last piece of the puzzle.”
      The official opening of Technology Auto Parts is scheduled for early October.

      link hidden, please login to view, president of APA, expressed his satisfaction with Mohamad and Technology Auto Parts joining TruStar, saying, “We are delighted to welcome Mohamad and Technology Auto Parts to TruStar. We enjoy collaborating with startups and new ventures. It’s inspiring to witness someone like Mohamad, who previously handled accounting at another auto parts store, venture out on his own. We are eager to support his growth.” The post
      link hidden, please login to view appeared first on link hidden, please login to view.
      link hidden, please login to view
    • Counterman
      Aftermarket Data Standards – Beyond ACES
      By Counterman
      As an industry, the aftermarket is unique and fortunate to have a robust, well-documented set of industry-specific data standards. If you’ve been in the automotive aftermarket since breakfast, you know there are data requirements about the products you sell and the vehicles they fit that are different from anything you’ve seen in any other hard goods industry. Year, Make, Model, Aspiration of the Engine or the Bed Length of your pick-up truck are all critical data to selecting the correct automotive replacement part of one type or another.
      You can imagine that without standardized reference data and widely agreed-upon data formats, there would be chaos, and little use of digital automation to exchange updates in catalog fitment files. Yet, that was the case in the aftermarket until late in the 20th Century. ACES© (the Aftermarket Catalog Exchange Standard) is over 25 years old and continues to evolve and expand in response to the growing industry requirements.
      ACES© is completely unique in the world of technical standards. It is not derived or maintained by any private commercial entity such as Red Hat or Microsoft. And it is not governed by a pseudo-government body such as the International Standards Organization (ISO) or the United Nations. The technical design, the supporting reference data, the administration, governance, and worldwide marketing of ACES© is all conducted under the watchful eye of the Auto Care Association and the Technology Standards Committee.
       Over the years, hundreds of volunteers have served on the committee and contributed their expertise to what is ACES© today. Nothing about developing a standard was easy. Each company represented around the table would like for the final solution to reflect their business choices and minimize the disruption to their legacy technology. Like any industry standard, ACES© is “the best bad idea” that all the participants could swallow at the time. If the solution is slightly disagreeable to everyone, it’s probably the right thing to do.
      In recent years, the Auto Care Association has invested tremendous resources in taking ACES© beyond its original scope and function. Because trading partner relationships are international, ACES© added vehicle reference data for Canada, Mexico, Brazil, and many other countries in Latin America. Because component manufacturers don’t limit their product assortments to light-duty vehicles only, medium- and heavy-duty vehicles, off-road, farm and agriculture, lawn and garden and many types of powersports vehicle were added. The charge was, “if a spark plug or diesel fuel injector fit it … there need to be ACES© vehicle codes to describe the application.” Recognizing that the needs of HD trucks are unique and important to the fleets and businesses that operate them, a major effort was undertaken to incorporate the needs of the Heavy-Duty segment of the aftermarket in the standards.
      However, there are challenges and issues with the current industry data standards that the Tech Standards Committee is actively addressing under the volunteer leadership of Marc Pappas, CIO of Federated Auto Parts, and Luke Smith, IT Director at AutoPartSource. Briefly, these top-three challenges are data quality and accuracy, data latency or timeliness, and adoption (always more).
      Accuracy and consistency in catalog data files are essential to providing a good customer experience and maximizing sales. Many brands regard their content as a competitive advantage and an opportunity to differentiate their products. But Eric Lough, VP of Customer Connectivity at All Star Auto Parts, says, “Accurate ACES© files are table stakes and the minimum requirement for a brand. There are plenty of opportunities to express your unique value proposition in product-specific attributes and description fields.”
      Auto Care has recently added a Catalog Data Assessment tool to the VIP portal. This offers any registered user a way to validate the format of their ACES© data files and ensure there are no illogical records that overlap or duplicate another. With the help of the Auto Care Catalog Assessment tool, it is simple to send your trading partners the best representation of your brand the first time. All the ACES© rules and Best Practices are available online. It is an open-book exam that every user should “Ace” (see what I did there). ACES© training documentation is available at academy.autocare.org and in-person classes are offered through the 
      link hidden, please login to view. Latency of catalog data refers to the time (and lost sales) between when a new product is engineered, manufactured, and first added to a catalog application file, and when resellers, websites and electronic catalog providers are able to process sales for the part. It is common for the delay between a new vehicle addition to the standard and when it can be sold to be 3-4 months or more.
      The current method of updating the vehicle reference tables is by way of a complete refresh where 98% of the records are unchanged from the previous version. A similar practice is followed when the complete catalog file is distributed by brands to trading partners. Exchanging “Net Change” files did not catch on previously because the technology to accurately manage changes was not widespread. But, the Sandpiper project, announced last year, holds the promise of making new data available through a web service in near real-time. If Auto Care makes new vehicle data available to users through an online service, catalog updates can be managed in much smaller parcels and distributed through the chain faster. The potential to make additional sales and reduce unproductive inventory is measured in the billions of dollars industrywide.
      The third major challenge is as old as the standards. Adoption of a new method to share data requires the confidence and vision to recognize the benefits and manage the challenges. A major program group told me that their rubber products supplier had yet to send any belt or hose applications for any non-automotive vehicles or equipment – even though the vehicles have been in the ACES© tables for two years. For years, major retailers and eCat providers said, we’ll never get rid of paper catalogs and fitment guides until ALL the applications are in the ACES© tables. With contributions by Power Systems Research, Experian and others, the Off Highway and Equipment tables are largely complete. The common reason given for why a vendor doesn’t send the catalog data now is that legacy data needs to be converted and resources need to be diverted from other projects.
      It occurs to me that the first brand to make Off Highway and Equipment an ACES© priority will own the market segment. Retailers and other customers want to use their integrated electronic catalog for all the parts available from their suppliers – not just light-duty cars and trucks. Waiting “for the standards to be finished” is not a strategy for success. Competitors looking for an opportunity to grab marketshare would be wise to look at all the products in their Distribution Center and ask, “what more could we sell if these were included in our ACES© files”?
      To remain relevant and valuable, the industry standards will continue to evolve and grow. They will never be finished. Since adoption is a multi-year proposition, time is of the essence and further delay is costly.
      The post
      link hidden, please login to view appeared first on link hidden, please login to view.
      link hidden, please login to view
    • NAPA
      Another Weekend Sweep Puts Sweet in High Limit Points Lead
      By NAPA
      Brad Sweet and the
      link hidden, please login to view No. 49 team had high expectations for a Kansas swing with High Limit Racing, starting with a  mid-week show scheduled for Wednesday at 81 Speedway in Park City, KS. But after severe storms crossed the area Tuesday night and forced a cancelation, the team looked ahead to Lakeside Speedway in Kansas City for two nights of High Limit Racing action at Shane Stewart’s Heartland of America Showdown. With NASCAR in town at Kansas Speedway just a short drive away, Lakeside was buzzing with racing fans on Friday night. In qualifying, Sweet made his mark in the NAPA No. 49, hitting the charts in fourth with a time of 15.354 seconds. After starting on the pole of his heat race, the Big Cat maintained his position to the checkers and secured his spot in the dash.
      The NAPA team came up with a sixth-place starting position for the dash after Sweet’s spin of the wheel, and the No. 49 team had seven laps to improve their starting position for the evening’s feature.  A strong start allowed the No. 49 to jump to fifth, and Sweet finished in that spot to earn a fifth-place start in the feature. The enthusiastic crowd was in for a treat with the main event. Sweet and the NAPA team showcased their skills as the No. 49 surged through the field. The Big Cat had the best car setup on track, and he swiftly made his way to the front before clinching his third High Limit Racing win in the Lakeside thriller.
      With Friday night’s win under his belt, Sweet wasn’t required to make a qualifying run on Saturday; he was locked into heat race action ahead of Saturday’s $50,000-to-win main event. With the pressure on, the No. 49 was second across the line after starting the heat race in fourth, again locking Sweet in to the dash. A spin of the wheel put him eighth to start.
      Despite tough competition, the Big Cat picked up two spots in the dash, placing the NAPA team sixth to start the 30-lap, final race of the Heartland of America Showdown. A $50,000 payday awaited the winner, and Sweet and the No. 49 team were determined to cash in. Sweet again found his NAPA machine to be a rocket on the Lakeside Speedway dirt. He blazed through the competition and held off Kyle Larson to surge from sixth to first. Taking the checkered flag for his second-consecutive win of the weekend,  Sweet secured the $50,000 grand prize and took over the High Limit Racing points lead.
      Start / Finish:
      Friday, May 3: 5 / 1
      Saturday, May 4: 6 / 1
      Points Standing / Total: 1st / 816 pts. (+8)
      Next Race: Friday, May 10, 34 Raceway, West Burlington, IA
      How to Watch or Listen: 
      link hidden, please login to view NAPA: 
      link hidden, please login to viewBrad Sweet:  link hidden, please login to view
      Kasey Kahne Racing:  link hidden, please login to view The post
      link hidden, please login to view appeared first on link hidden, please login to view.
      link hidden, please login to view
    • Advance Auto Parts
      Advance Auto Parts Puts a Charge in American Motorists on National Battery Day With Free DieHard® Auto Batteries Giveaway and Complimentary Battery Testing Nationwide Feb. 18
      By Advance Auto Parts
      Advance Auto Parts Puts a Charge in American Motorists on National Battery Day With Free DieHard® Auto Batteries Giveaway and Complimentary Battery Testing Nationwide Feb. 18
      02/14/2024   New survey reveals 91 percent of motorists have experienced a dead battery, but nearly two-thirds admit they don’t think about having their car battery checked until it’s too late
      RALEIGH, N.C.--(BUSINESS WIRE)-- Advance Auto Parts (NYSE: AAP), a leading automotive aftermarket parts provider, is jump-starting motorists’ attention to the safety and reliability of their automobiles by giving away free DieHard® batteries on National Battery Day, Sunday, Feb. 18.
      This press release features multimedia. View the full release here: 
      link hidden, please login to view Customers who visit their local Advance Auto Parts store on National Battery Day, Sunday, February 18, may be randomly selected to receive a free DieHard auto battery. (Photo: Business Wire)
      A new national survey by Atomik Research reveals 91 percent of American motorists say they have experienced a dead battery, but nearly two-thirds (65 percent) of motorists admit they don’t think about having their car battery checked until it’s too late.
      On National Battery Day, Sunday, Feb. 18, Advance will surprise randomly selected customers with a free DieHard® battery, including those getting their current battery tested, at participating stores nationwide. As part of National Battery Day, Advance is partnering with pro football star quarterback Baker Mayfield to encourage motorists to get their car batteries tested.
      “Our team of automotive experts are committed to customer care and advancing the needs of today’s motorists, such as offering complimentary curbside battery testing and installation every day, including on National Battery Day, Sunday Feb. 18,” said Junior Word, Advance’s executive vice president, U.S. stores. “Checking the performance of your car battery can prevent unfortunate and even unsafe events caused by dead batteries.”
      Additional data from the national Atomik survey commissioned by Advance in January further validates the need to remind motorists to get their car batteries checked:
      65 percent of motorists say they have missed or been late to something due to a dead car battery, including nearly 10 percent say they missed or were late to an important life event – such as a wedding, funeral or birth of a child Only 2 percent of motorists indicate they have had their car battery checked before a cross‑country road trip Only 5 percent of motorists report having ever checked their car battery when there is a drop in temperature To learn more about Advance’s car care offerings, including DieHard®, or find a store location, visit 
      link hidden, please login to view. DieHard® is America’s most trusted auto battery* and part of Advance’s portfolio of owned brands. About Advance Auto Parts
      Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers. As of October 7, 2023, Advance operated 4,785 stores and 320 Worldpac branches primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The company also served 1,307 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands. Additional information about Advance, including employment opportunities, customer services, and online shopping for parts, accessories and other offerings can be found at 
      link hidden, please login to view. Fleishman-Hillard, Inc. and Advance Auto Parts commissioned Atomik Research to conduct an online survey of 1,004 drivers throughout the United States. The sample consists of adults who own or regularly operate a gasoline-powered vehicle — hybrid and EV drivers were excluded from the sample. The margin of error is +/- 3 percentage points with a confidence level of 95 percent. Fieldwork took place between January 9 and January 11, 2024.
      * Based on 2021 independent survey of nationally representative sample of 1,200+ drivers.


      link hidden, please login to view
    • Counterman
      MEMA Extends Deadline for Technology Innovation Award
      By Counterman
      The Business Technology Council (BTC), a council under MEMA Aftermarket Suppliers, announced that the deadline to apply for its Technology Innovation Award has been extended to Friday, Aug. 18.
      The award recognizes technology-solution/service providers that introduce innovations that support, enhance and/or advance aftermarket processes.
      Technology innovations must support one of the BTC’s areas of focus. These types of technologies can include:
      Customer-Facing Technologies – Cataloging and product data, EDI/e-commerce, mobile, web services, e-tailing, RFID, QR codes, bar codes, POS data, data warehouses, S&OP Information Technologies – Cyber and network security, big data, BI, data analytics, cloud computing, IT outsourcing, ERP, MES, CRM After the application-submission deadline, finalists will be notified on Aug. 31. The finalists then will present their innovations during the BTC fall meeting on Sept. 18, and BTC members will vote on the winner.
      The winner of the award will be announced at the 2023 Technology Conference, Oct. 8-12 in Atlanta.
      Past winners of the award include Dorman’s “Where to Buy” platform (2022), VizSeek’s Visual Search (2021) and OptiCat’s Automated Loadsheets (2020).
      “We have received an incredible response so far for the Technology Innovation Award and wanted to ensure everyone had ample time to get their applications in,” said Chris Gardner, senior vice president of Programs & Technology at MEMA Aftermarket Suppliers, about the decision to extend the application deadline. “We look forward to reviewing the applications and recognizing the top innovation.”
      To apply, visit
      link hidden, please login to view. The post
      link hidden, please login to view appeared first on link hidden, please login to view.
      link hidden, please login to view

×
×
  • Create New...