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Northwood U Celebrates Life of Former President David Fry
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By Counterman
Photo caption: Bill Hanvey, president and CEO, Auto Care Association (pictured on the right), teaches an automotive aftermarket course during a recent visit to Northwood University in Midland, Michigan.
Leaders from the Auto Care Association recently visited Northwood University to meet with students enrolled in automotive aftermarket courses.
Auto Care President and CEO Bill Hanvey was the guest lecturer for several Northwood University automotive aftermarket courses at its Midland, Michigan, campus, alongside several Auto Care Association team members.
“One of the most fulfilling parts of my job is preparing the next generation of leadership for our industry,” said Hanvey. “Northwood University students are engaging, intelligent and care deeply about their career potential. The entire university staff is fully invested in their success and opportunities for industry leaders to share their experiences with the students are invaluable for the students and the executive as well. We are thrilled at the level of collaboration between Northwood and Auto Care to bring necessary training and education to the men and women both in the industry now, and those considering a career in the future.”
Hanvey was joined by Ted Hughes, senior director, community engagement, Auto Care Association and executive director, Aftermarket Warehouse Distributors Association (AWDA); Amanda Bischoping, director, education, Auto Care Association; and Jonathan Larsen, vice president, standards and digital products, Auto Care Association.
The Auto Care Association team met with students enrolled in the following courses:
Aftermarket Manufacturing Management, which explores the role manufacturers play in the aftermarket and what business functions they employ; Category Management, which prepares students for the role of product manager through inventory modeling techniques and data analysis; and Aftermarket management research, which teaches students research techniques to form a hypothesis and sample the data to reject or not reject the hypothesis. “Northwood University is beyond grateful for the Auto Care Association team,” stated Thomas Litzinger, executive director, University of the Aftermarket and Northwood University aftermarket industry chair. “We appreciate the team coming to campus and interacting with our students. It is very beneficial and meaningful for our students to meet industry executives, learn about the aftermarket on such a high level, and discover their passion and dedication to our industry. Experiential learning opportunities like this are what set our students apart and help them become the future leaders of our industry.”
The global market value of the aftermarket industry currently exceeds $400 billion. Northwood’s
link hidden, please login to view is the only one of its kind. Students in this program are fueled by their passions for cars, the aftermarket and turning their passion into a future career. The program has a nearly 100% employment rate for all graduates in the program, according to Northwood.
James O’Dell, assistant director, aftermarket education, Northwood University, noted that part of its students’ success is because Northwood helps them engage in real-world experiences and to network with industry leaders such as Hanvey, Hughes, Bischoping and Larsen.
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By Counterman
Northwood University recently announced its 2024 Class of 20 Under 40 honorees.
Established last year, the 20 Under 40 program recognizes NU alumni who are ambitious professionals doing great things in their careers, organizations or communities.
“Last year’s inaugural 20 Under 40 event was a phenomenal success in terms of alumni engagement and participation, and most importantly, in recognizing the impact NU alumni are making locally and around the world,” stated Julie Adamczyk, senior alumni and engagement officer. “This year, we received more than 230 nominations. This is a testament of how many alumni are deserving of this recognition — narrowing it down to 20 was a difficult job.”
The 2024 Class of 20 Under 40 includes the following individuals along with their town of residence (located within Michigan unless otherwise noted); graduation year; and current professional roles:
Nick Andres of Atlanta, 2019, MBA 2020, strategic planning senior analyst – electric vehicles, Cox Automotive Yan Bowers, of Okemos, 2012, senior manager, Plante Moran Ethan Bregger, of New Boston, 2011, MBA 2017, sales manager – retail, Tenneco Inc. Jackie Brooks, of Denver, 2006, CEO, Loudr Corey Ferris, of Midland, 2006, director of asset management, Hantz Financial Services Inc. Lane Fortinberry, of Clarkston,2008, founder/owner, Formatic Digital Lauren Griewski, of Cornwall, New York, 2007, senior vice president of strategic partnerships and global agencies, Rokt Andrew Hanagan, of Oak Park, 2015, realtor, Good Company Realty Tony Johnson, of Valrico, Florida, 2015, MBA 2016, director of operations, Domino’s Nathan Lindstrom, of Odenton, Maryland, 2008, director – dealer policy, Toyota Motor North America Paul Mersino, of Canton, 2005, president/CEO, Butzel Jake Riepma, of Dallas, 2015, on-air host, Chat Sports Bryce Rucker, of Ferndale, 2009, attorney and business advisor Nathan Schick, of Birmingham, 2023, general sales manager and marketing manager, Auto Europe Inc. Autumn Schwalbe, of Ypsilanti, 2020, performance parts product specialist and planner, Ford Motor Company Ann Marie Taepke, of Apex, North Carolina, 2007, chief marketing officer, Holderness Family Productions DeAnte Thompkins, of Troy, 2010, market director, Thrivent Tray Thompson, of Arlington, Texas, 2016, manager – corporate social responsibility, Dallas Mavericks Kristi Wagner, of Brooklyn, New York, 2006, director – partnership activation, Major League Baseball David Wilson, of Preston, Maryland, 2008, president/CEO Preston Automotive Group “From the automotive industry to professional sports organizations, this year’s class features an incredible community of entrepreneurial leaders who are driving economic and social progress in their local communities and around the U.S. and world,” Adamczyk said.
This year’s class will be honored during a reception at 7 p.m. April 5 at the Atheneum Suites Hotel International Banquet and Conference Center in Detroit. To register, get hotel reservation codes and explore sponsorship opportunities, visit
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By Counterman
DMA announced the appointment of David Sapp as its new assistant product manager.
During his tenure as an account manager at Auto Plus Auto Parts, Sapp significantly increased local accounts in the Chattanooga area, achieving a notable 15% year-over-year sales growth, DMA said in a news release.
His role as a broker account manager at Capital Waste Services saw him successfully elevate national brokerage accounts by 26% year-over-year and increase local sales in the Chattanooga/North Georgia markets by 18% year-over-year.
Sapp’s leadership as sales and marketing director at Ken Smith Auto Parts Inc. resulted in the development of the online sales program, increasing annual revenue from $600,000 in 2012 to $2.8 million in 2018, DMA noted.
Sapp holds an A.S. in Automotive Technology Management Services from the College of Central Florida in Ocala, Florida, and a bachelor’s in theology from CIMN in Santa Rosa Beach.
“David’s proficiency in product analytics, coupled with his hands-on experience in the industry, positions him as a valuable asset to our product development team,” stated Trevor Potter, DMA chief product & marketing officer.
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By Counterman
Eric Johnson, president and managing partner of Arnold Motor Supply/The Merrill Company, is visiting Northwood University this week to meet with students enrolled in automotive aftermarket courses.
“Efforts to encourage and educate students are so valuable because not only are we helping individuals, we’re also helping to shape the future of our industry,” Johnson said. “Preparing students with the mindset, skills and knowledge they need to be successful contributes to the overall growth and innovation of the aftermarket.”
Johnson, a member of the Aftermarket Auto Parts Alliance board of directors, spoke with students enrolled in aftermarket category management, aftermarket management research and aftermarket manufacturing management, among others.
“As a University of the Aftermarket graduate and supporter of Northwood University, Eric wanted to invest in the future leaders of the industry by sharing several real-life cases relevant to the aftermarket classes,” said Dr. Thomas Litzinger, executive director of the University of the Aftermarket/Northwood aftermarket industry chair.
Students enrolled in aftermarket category management are prepared for the role of product manager through inventory-modeling techniques and data analysis. The aftermarket manufacturing management course explores the role manufacturers play in the aftermarket and what business functions they employ.
Aftermarket management research teaches students research techniques to form a hypothesis and sample the data to reject or not reject the hypothesis.
“Our students are eager to engage with industry leaders and learn from their expertise,” said James O’Dell, assistant director of aftermarket education. “This real-life industry experience sets Northwood students apart, makes them uniquely qualified and prepares them for success in their career.”
The global market value of the aftermarket exceeds $400 billion. Northwood’s
link hidden, please login to view is the only one of its kind. Students in this program are fueled by their passions for cars, the aftermarket and turning this passion into a career someday. “The program has nearly a 100% employment rate for all graduates in the program,” Northwood said in a news release. “Part of their success is because Northwood helps them engage in real-world experiences and network with industry leaders like Eric Johnson.”
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By Counterman
With a new year comes new leadership at ASE, and current President and CEO Tom Zilke is reaching out to the industry to thank its members for its support of the organization over the years.
In an open letter below, Zilke emphasized the organization’s achievements over his 16-year tenure and laid out his vision for ASE in the future.
In June, Zilke and Trish Serratore, senior vice president of communications,
link hidden, please login to view at the end of this year. Dave Johnson, who brings more than 30 years of automotive-industry experience to ASE, will succeed Zilke come Jan. 1. Johnson also penned an open letter (see below) outlining his goals as he steps into the top spot at ASE. Johnson previously served as global director, service engineering operations at Ford Motor Co. where he led all vehicle repair support activities.
Open Letter from Tom Zilke
It has been an honor and privilege to have served as ASE president and CEO for the past 16 years. I joined ASE in 1991 and have enjoyed working on behalf of automotive service professionals and for the betterment of the transportation industry.
ASE has an incredible staff of 50 people that have an amazing passion and level of commitment. Together, we have transformed ASE in many ways, and I am very proud of our achievements, including the conversion to computer-based testing which opened testing opportunities throughout the year as well as the introduction of the ASE Renewal App that allows automobile technicians to recertify remotely. We have embraced newer vehicle technologies and most recently, ASE introduced testing and certifications for Advanced Driver Assistance Systems (ADAS) and Electric Vehicle Safety.
We have also aligned ASE, the ASE Education Foundation and ASE Training Managers Council (ATMC) to support the career cycle of technicians from initial education through lifelong learning. Through testing and certification, ASE encourages technician learning, which ultimately results in a better repair and driving experience for consumers. Technician improvement also makes technicians more productive and employers more profitable.
Going forward, I would like to see ASE continue its work to redefine the technician image and address the recruitment/retention challenges. Technician image and recruitment/retention are interrelated and changing perceptions will take time. ASE is the logical industry-wide organization to help address these challenges, primarily through the ASE Education Foundation that is working diligently on these initiatives.
I would also like to see ASE continue to add measurable value to industry organizations’ technician training programs and be nimble in adapting to a rapidly changing industry and its technologies. Finally, I would like to see ASE continue to provide an unsurpassed level of service to technicians and employers.
I want to thank everyone throughout the industry for their support of ASE over the years. I am excited about the future with Dave Johnson leading ASE. We share a passion for the ASE mission, and I am very confident that he will take ASE to new heights.
Open letter from Dave Johnson, president and CEO designate, ASE
I am honored to follow in the footsteps of Tim Zilke and take on the mantle of leadership of this important industry organization. I look forward to working with industry stakeholders as well as the outstanding ASE staff to serve the industry’s service professionals and motoring public. I know we have an exciting future ahead of us and I look forward to sharing the amazing mission of ASE.
I joined ASE with over 30 years of automotive industry experience, working previously as global director, service engineering operations at Ford Motor Company where I led all vehicle repair support activities. I am looking forward to using those experiences to take ASE to the next level of technician and consumer value.
I am confident that my experience has prepared me to help contribute to the ASE cause. I have been fortunate throughout my career to work closely with technicians, service business owners, parts suppliers, and most importantly, the customers they all support. I believe that my background and formal technical and business education have prepared me to work with this entire industry ‘ecosystem’ that is part of the ASE team’s mission to champion and support.
One of my first goals since joining ASE has been to learn all I can from Tim and the ASE team, while continuing to build upon the solid foundational elements that ASE is best known for. While I have thoughts and ideas about moving forward, I first need to learn from those on the ASE team who have been working in the trenches much longer than me. Just as importantly, I want to learn about what is on the minds of all various stakeholders to ensure that the ASE team is aligned with what the industry really needs.
I wanted to take on this new role because I could see from my time serving on the ASE board that there was so much good being accomplished and so many possibilities for the future. I am excited to bring my skills and experience to the table in a more significant way to help take ASE to the next level.
There are real challenges facing the transportation industry, from the need to attract and retain service professionals to complex vehicle designs and advanced technologies that demand more knowledge and ability than ever before. Having lived with these challenges firsthand and working within one company to address them, I view ASE as the place where the industry can come together to multiply our efforts, influence and accomplishments, and rise to meet these challenges. It is going to be an exciting and rewarding journey for all involved.
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