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ACPN Recognizes Carter for Water Pump Catalog
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By 1772668470
Installing a power steering pump involves several steps. It’s important to have the correct tools and follow safety precautions. Here’s a step-by-step guide to help you through the process:
Tools and Materials Needed:
New power steering pump
Power steering fluid
Wrench set
Screwdrivers
Pulley puller (if necessary)
Jack and jack stands
Drain pan
Safety glasses and gloves
Torque wrench
Steps to Install a Power Steering Pump:
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By 1772668470
Hello every one, this is power steering pump factory in china.We have 17 years of manufacturing experience with high quality and competitive price, if you have interest ,pls feel free to contact us. call whats app:+86 18006521672 email:[email protected]
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By AutoZone
MEMPHIS, Tenn. , June 05, 2024 (GLOBE NEWSWIRE) -- AutoZone (NYSE: AZO) recognized 17 of its top suppliers at their annual Vendor Summit. The awards honor companies that provided exceptional performance and demonstrated a strong commitment to customer satisfaction during the past year.
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By Counterman
ost of our workdays are spent typing and mouse-clicking our way through hundreds of parts requests and catalogue prompts, and we rely heavily on computers for most aspects of our daily operations. Think of the last time your store’s internet or server network went down. Catalogue and inventory information, ordering and receiving functions, invoice printers, driver dispatch and order tracking, and even time clock access are all crippled when the plug gets pulled. Chaos ensues, and if there is no backup plan in place, work grinds to a halt. Depending on corporate policy, you may even have to close the doors until you are back up and running.
Even when our computers are running at peak efficiency, the quality of the information we feed into the system has the potential to create a snowball effect of errors, wasting time, personnel resources, inventory dollars, and, ultimately, disappointing our customers. The phrase “garbage in, garbage out” dates to the early days of the computing industry and is a simple way of recalling that no matter how far information technology has progressed in the past 75 years, we still need to capture the correct information to begin that automated process successfully.
It all begins with the customer. We rely on them to present us with the basic vehicle and diagnostic information required to catalogue the correct parts, but once we take control of the process, we still need to maintain the integrity of that information. Asking the right questions, following relevant prompts, and verifying options that differentiate similar products lead to successful sales and reduce the number of returns.
When you call the parts department at your local OEM dealer, their initial reply is often to ask for the last eight digits of the VIN. That (relatively) simple bit of information serves to eliminate a lot of these errors, identifying the vehicle and all its individual options. It eliminates multiple questions that must be asked (and correctly answered) to lead the parts specialist to the appropriate listings. This reduces the margin for error, but certainly does not eliminate it altogether. Just as a customer might misquote their vehicle descriptors, the customer may misread or misspeak the VIN information, or the parts specialist might write it down incorrectly. It is also a good practice to keep accurate notes (on paper) to keep track of previous calls and orders. These notes also may help your coworkers get up to speed if they need to take over for you with a customer, so legible handwriting counts! Complete notes will help refresh your memory in the event of a comeback or complaint, and may come in handy if you are asked to explain what went wrong with a particular transaction.
I prefer to repeat a customer’s information back to them, showing that they have my full attention and confirming that what I think I heard is what they believe they asked for. They should not have to repeat themselves, but confirmation is critical at this point in the process. It is certainly better than getting through an entire transaction before realizing the customer who just told you they drive a “Cherokee” is now busy loading their parts order into the back of a GRAND Cherokee!
Incorrect information anywhere within the conversation can skew the results, and guessing at vehicle identification or options is a recipe for returns. Occasionally, we can skip through irrelevant screen prompts, or even bypass the computer altogether when we know something by heart, but when in doubt, ASK THE QUESTION! We may not be able to prevent our customers from guessing at critical answers, or even from giving us inconsistent information, but we are able to limit the amount of “garbage” that we feed into our computer on our customer’s behalf.
When we do encounter a legitimate catalog error, we shouldn’t just blame the computer. In these cases, the “garbage out” is the result of an error (likely made by another human) that was fed into the database. The computer is just repeating the answer it was programmed to give based on the information requested. It is important to report these errors so that the catalogue provider can investigate the error and make any necessary corrections quickly.
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By Counterman
The water pump is a vehicle component that needs no introduction. For most vehicle owners, however, they don’t think about it until something goes wrong.
As the only moving part of the cooling system, the water pump plays a vital role in keeping the vehicle running optimally in all weather conditions. Water pumps usually last a long time – 100,000 miles or more on average. When a water pump fails, though, the results can be catastrophic for the engine.
Let’s talk about some common causes of premature water-pump failure.
Coolant Contamination
Coolant can become contaminated with dirt, debris or other substances that can wear down the water pump’s internal components, including the seals and bearings. This contamination can accelerate wear and lead to early failure.
Cavitation
This phenomenon occurs when vapor bubbles form in the coolant near the pump’s impeller blades, causing shock waves when they collapse. Over time, this can lead to pitting and erosion of the impeller blades, reducing the pump’s effectiveness.
Improper Coolant Mixture
Many water-pump failures are caused by factors other than a faulty pump. Using the wrong coolant mixture or water-to-coolant ratio can cause corrosion and deposits within the pump, reducing its efficiency and lifespan. Additionally, incorrect coolant types can chemically react with pump components, causing deterioration.
Bearing Failure
Bearings within the water pump allow the impeller to spin smoothly. Over time, these bearings can wear out or fail – often due to tension from a misaligned or overtightened belt – leading to noise, leaks or a seized pump.
Thermal Stress and Fatigue
Constant exposure to fluctuating temperatures can cause the metal components of the water pump to expand and contract, leading to stress fractures and eventual failure.
Leakage and Seal Failure
The water pump’s seals are prone to wear and degradation over time, leading to coolant leaks. Such leaks not only reduce the efficiency of the cooling system but also can cause overheating and further damage to the water pump and surrounding components.
Warning Signs
Recognizing the early signs of water-pump failure can prevent more significant engine damage. Here are some key indicators:
1. Coolant leak – One of the most straightforward signs is a coolant leak at the front of the vehicle, typically near the center. This can indicate a failed seal or gasket in the
water pump.
2. Overheating engine – If the water pump isn’t circulating coolant effectively, the engine temperature can rise, leading to overheating. Persistent overheating, especially under normal driving conditions, should prompt an inspection of the cooling system, including the water pump.
3. Strange noises – A failing water pump can produce a variety of noises, such as whining or grinding, often due to bearing failure or an impeller rubbing against the pump housing.
4. Steam from radiator – Seeing steam emanate from the radiator is a clear sign of overheating, which could be due to a malfunctioning water pump.
5. Corrosion and deposit build-up – Visible corrosion or significant scaling on the water pump or surrounding components can indicate a failing pump, often due to improper coolant use or leaks that allow air into the system.
While the service life of most OE water pumps should be 100,000 miles or longer, a cheap replacement pump might not make it 30,000 miles before it starts to leak. To keep your customers happy, it’s always a good idea to recommend a well-built, high-quality water pump from a trusted manufacturer. And when they’re replacing the water pump, you’ll want to check if they need any gaskets, hoses, coolant, belts or a thermostat.
Also, if your customer who just purchased a new aftermarket water pump from you doesn’t flush the system and use new coolant when they install the new pump, there’s a good chance you’ll be hearing from them sooner rather than later with a warranty return. You should encourage your customers to follow the vehicle’s recommended flush-and-fill schedule, and to always use the coolant specified by the vehicle manufacturer. Most coolant suppliers do not recommend intermixing different brands or types of coolant in the same cooling system, due to the risk of coolant-gelling, corrosion or abrasion of water-pump seals.
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