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By Counterman
In our cover story for
link hidden, please login to view, we asked distribution leaders to reflect on the successes and challenges of 2022 and share some of their insights for the industry in 2023. Here’s our Q&A with Bill Hanvey, president and CEO of the Auto Care Association.
AMN/CM: What did your organization accomplish in 2022 that you are most proud of?
BH: I am most proud of the work our communities have done to engage and develop the industry. AWDA celebrated its 75th anniversary this year and as I noted during their awards ceremony, AWDA is represented on every single Auto Care community and committee and is engaged in every aspect of the industry. Women in Auto Care drew the largest crowd at the AAPEX stage during their awards ceremony, their breakfast had a waitlist, they raised more than $100k for scholarships and the registration for their upcoming Leadership Conference is the highest ever. YANG (Young Auto Care Networking Group) had record-breaking attendance at their reception at AAPEX and donated more than $20k to the Automotive Aftermarket Charitable Foundation in 2022 through various fundraisers, including their Top Golf meetup that was attend by more than 160 young executives nationally. Automotive Content Professionals Network started off our Connect Conference in May with record attendees and continues to set the example for welcoming newcomers to the industry. Auto Care has invested in all our communities through increased staff representation and the creation of a community engagement department to facilitate the collaboration and growth of all Auto Care communities.
AMN/CM: How is the ongoing Right to Repair issue impacting your business?
BH: From an industry perspective we have seen ongoing awareness of Right to Repair in our sector as well as agriculture and consumer electronics. The more exposure this consumer issue receives, we gain increased mindshare of legislators and regulators. The Auto Care Association has been helping to vigorously support our position to implement the will of the voters in the Massachusetts court case, and after numerous delays we are hoping to have a ruling soon. We are also working with CARE to support a ballot initiative in Maine to further expand our state strategy. We are also working with AASA, SEMA and the CAR coalition to reintroduce our REPAIR Act in Congress, which would provide a nationwide/federal solution for the access of telematics data and are encouraged by the momentum around the issue that we see. The European Union, Australia, South Africa and our Canadian colleagues all have Right to Repair initiatives taking place and we are working hand-in-hand with them to provide support and guidance as needed. We are also working with other aftermarket associations around the globe to support their Right to Repair initiatives and are in the process of developing a global Right to Repair positioning statement that unifies our industry in our approach.
AMN/CM: What do you feel is the greatest threat facing the automotive aftermarket right now?
BH: The biggest threat is two-fold: meeting the challenges of today’s technology on the vehicle and finding young men and women to repair and maintain those vehicles. Our industry has always adapted to technology. However, the financial investment required by a shop to keep up with that technology has become increasingly difficult. ADAS calibration, for example, requires more than $100k in equipment, not to mention the amount of space required to conduct those calibrations. Attracting talent to our service bays requires an investment on all our parts by providing scholarships and apprenticeships. I firmly believe that a national apprentice program is long overdue, and such a program will help reduce student-loan debt while providing good-paying jobs. Our good friends and members at Dynamic Automotive in Frederick, Maryland, are a great example of a progressive shop working with state and local governments to provide meaningful apprenticeship programs that groom qualified technicians for the next generation of technology.
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By Counterman
eBay Motors announced the launch of
link hidden, please login to view, a program it says gives users even more confidence when buying and selling on the marketplace. Shoppers can now look for the green ‘Fits’ compatibility checkmark on select parts and accessories listings to gauge whether the part will fit their vehicle. If the part arrives and doesn’t fit as expected, eBay Motors says it will cover the cost of the return and the buyer will receive a full refund – enabling more seamless and trusted transactions for both shoppers and sellers.
“People are buying and selling parts online like never before, and eBay Guaranteed Fit helps take the guesswork out of the shopping experience,” said Chris Prill, VP of eBay Motors. “Accurate fitment is critical to completing a project, from simple repairs to major modifications. With today’s launch, eBay Motors is empowering shoppers to browse and buy the millions of parts and accessories on the marketplace with that crucial added assurance.”
The launch of eBay Guaranteed Fit is the latest advancement designed to help people shop the marketplace with confidence and ease, including Authenticity Guarantee for sneakers, handbags, jewelry and trading cards, and the expansion of condition grading for eBay Refurbished, according to the company. eBay Guaranteed Fit is an additional protection under the eBay Money Back Guarantee, and covers most new and pre-owned items in the Parts & Accessories category with more to be added in the coming months.
How It Works, according to eBay:
Input vehicle details – Shoppers enter their vehicle year, make, model, trim and engine information into Finder, or select the vehicle saved in My Garage to search for new and used parts. Discover parts that fit – eBay Motors verifies that the vehicle details match the part compatibility information within the listing. When there is a match, fit is confirmed with a green ‘Fits’ checkmark on the listing. Purchase an eligible part or accessory – When shoppers purchase an eligible part or accessory, they can be sure it will fit their vehicle. Some exclusions apply, including tires and wheels. Access purchase protections – If the part or accessory does not fit the buyer’s vehicle upon arrival, they can return it for free within 30 days for a full refund. The post
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By Counterman
MEYLE recently launched the MEYLE HD control arm for the Tesla Model 3 and Model Y.
The new control arm is made of high-strength forged aluminum, and features a redesigned ball joint, larger-diameter ball stud and redeveloped bushings.
As a result, the optimized and reinforced MEYLE HD control arm is specially designed to handle the high stresses of the heavy and powerful Tesla vehicles, according to the company. Backed by a four-year guarantee, the control arm is designed to last longer, provide extended driving safety and deliver “a more fun driving experience.”
“You might remember – there was a lot of frustration in the global Tesla community a while ago,” the company said. “Drivers were reporting a great deal of squeaking and rattling coming from the premium manufacturer’s models.
“Our engineers at MEYLE were on the case right away and identified the Tesla control arm as the source of this nuisance. As always, they analyzed it and put it through an extensive multistage re-engineering process: the MEYLE HD principle. As a result, they developed a completely new technical solution that is now manufactured in our own production facilities.”
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By Counterman
Advance Auto Parts has unveiled a 60-second documentary-style video and campaign featuring former Marine sergeant and world-renowned climber Kirstie Ennis.
Titled “The Climber,” the video chronicles Ennis’s journey from serving in the U.S. Marine Corps and the loss of her leg above the knee after her helicopter went down in Afghanistan. It also captures her recovery and focus on tackling the Seven Summits, the highest mountain in each of the seven continents.
“Kirstie is one of the most inspiring figures in society today,” said Jason McDonell, Advance’s executive vice president of merchandising, marketing and eCommerce. “She has been a great partner of the Advance brand for several years, and we’ve witnessed first-hand how Kirstie defines what it means to be a diehard. There is a strong correlation between Kirstie’s relentless drive and the hallmarks of our DieHard brand – reliability, durability and specifically, power. This mini-documentary provides an authentic look at Kirstie, which we believe will be motivational to many people.”
The video includes footage from Ennis’s first attempt at summiting Mount Everest in 2019. Ennis and her group came within 600 feet from Everest’s peak when her climbing party ran out of oxygen and had to retreat. She has since announced her intention to return to Everest this April. A successful summit would result in Ennis conquering each of the Seven Summits.
“I enjoyed this opportunity to partner with Advance and DieHard in a unique way to share my story,” said Ennis. “Advance has been part of my journey for several years, and I admire their dedication to supporting members of the military. My hope is that this video inspires people to accomplish their goals, even when the path is full of obstacles and challenges.”
The video can be seen on
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