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By Counterman
During HDA Truck Pride’s recent Annual Meeting, attendees raised $35,000 for Kids Matter International.
link hidden, please login to view Kicking off its 2024 Annual Meeting, HDA Truck Pride hosted a Cornhole Tournament & Welcome Dinner, where teams competed in a friendly yet spirited competition, with all proceeds being donated to Kids Matter International. Throughout the week there were additional opportunities for attendees to contribute to the charity partner and make an impact.
“We are honored to partner with Kids Matter International and incredibly proud of our network for their passionate efforts in being able to raise $35,000 for kids in need. The Kids Matter commitment to the Grapevine community deeply resonates with the values we hold within our HDA Truck Pride network. We’re all about communities coming together to help each other and protect future generations. What better way to do that than through some friendly competition?” said HDA Truck Pride President & CEO, Tina Hubbard.
Founded in 2006, Kids Matter International has been instrumental in providing essential resources and educational opportunities to children in need in the Grapevine, Texas, area. From providing new clothing, shoes, books, and backpacks, to offering educational programs, Kids Matter International empowers children and instills hope for a brighter future, HDA Truck Pride explained.
For a child who lives in poverty, wearing tattered, worn-out clothes and shoes can negatively impact their self-esteem and confidence. It can also negatively impact their ability to learn when not appropriately dressed for weather conditions. With a donation of $100, Kids Matter International provides up to $350 worth of new clothes and shoes to a child in need, the organization said.
“This donation will enable us to provide clothing to an additional 350 kids in 2024, resulting in a total value of $122,500 in new merchandise,” expressed Marti Conner, president & CEO of Kids Matter International. “On behalf of the children we serve, we extend our heartfelt gratitude to HDA Truck Pride and the attendees for making a significant difference in the lives of these children.”
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By garryhe
Explore Top-Quality Brake Pads for Toyota Models at Our Factory!
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Our brake pads boast premium materials, and expert craftsmanship, and undergo rigorous quality control to ensure the highest levels of safety and performance. We guarantee that our products will exceed your expectations and provide you with confidence and peace of mind in your driving experience.
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link hidden, please login to view and link hidden, please login to view Thank you for choosing us, and we look forward to collaborating with you!
Thank you!
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By Counterman
or our commercial customers, price and quality are two of the most important considerations when purchasing parts from you (and your competitors). The third is availability, but at least we have some control over what gets stocked in our stores. Barring supply chain issues and material shortages, keeping the right mix of parts available is up to our buyers and inventory specialists. Unless your store’s pricing strategy is out of line with the competition, pricing (and quality) complaints fall squarely on the vendor/manufacturer.
This is not to say that if you are experiencing price, quality, or availability issues with a current vendor that you shouldn’t already be looking for alternate sourcing for the affected SKUs or product lines. During the latest UAW strike, GM and Stellantis parts warehouses were crippled by walkouts, leaving their dealer networks scrambling to provide parts for their customers. Many dealerships were forced to bolster their inventories with quality aftermarket-equivalent products just to keep work flowing through their service departments.
link hidden, please login to view For the aftermarket, this was a perfect storm of opportunity. There was less competition from the local dealership in terms of parts sales, and those same dealers were calling on aftermarket suppliers more often for parts they could not readily obtain through their OEM channels. Due to the perception that OE parts are the best option for their vehicle brand (and a need to provide the same level of service, warranty coverage, and quality) these requests were often for premium product lines. Dealerships are generally unwilling to risk their reputation by installing bargain-basement parts, and the expectation that dealership parts and service will carry a premium price tag silences many objections well ahead of the sale. Independent shops specializing in repair or resale of luxury and performance brands also enjoy a more quality-conscious clientele willing to pay a premium for their services.
There is, however, a subset of dealerships (and some general repair shops) for whom price trumps all other considerations. Your local “buy-here-pay-here” used car lot might come to mind, reconditioning and “flipping” (usually lower-end) auction vehicles, while offering very limited warranty terms. For this market, requests will usually gravitate toward the “least expensive” parts option. Even the most quality-conscious shops sometimes need to hit a “price-point” to stay competitive, and we all have that DIY customer who just wants “the cheapest thing that fits” because they are “trading it in soon” (even though they’ve been telling you that each time they’ve been in for the last three years!).
In an effort to accommodate all types of customer needs, we are likely to offer multiple lines for most of our “commodity” parts. Filters, brakes, chassis parts, belts, lighting, wipers, and fluids are some of the most common categories in which we offer diverse price and quality options. This isn’t necessarily an issue of price versus quality, but rather comparing the value realized from an item’s price and its quality. For maintenance items like filters, an installer might have a “menu” pricing schedule for oil changes, air and cabin filters, and wiper blades. These services generally include labor at no “additional” cost, and the parts already have a recommended service interval. Selling at a fixed price can be tricky when the costs are variable, so shops often use value-line parts for these services. If the shop advertises “any air filter $49.95 installed,” you can bet they will choose your $12 store brand filter over the $25 premium filter whenever they can! These parts will likely provide sufficient service life, and the cost savings to the shop offsets some of the lost labor revenue. On our side of the counter, oil is usually marketed as a loss leader priced to get customers through the front door. Shops treat oil changes the same way, as an opportunity to get the vehicle in the shop to upsell more profitable work.
We would never knowingly offer a product that doesn’t meet some sort of minimum quality standards, nor would we recommend a product that won’t meet a customer’s (reasonable) expectations. The use of “features and benefits” as a selling tool helps classify the customer’s needs, explains the differences in pricing and quality, and minimizes disappointment by customers who expected premium performance and extended service life from the bare-bones product they selected based on price alone.
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By NAPA
Chase Elliott and the No. 9 link hidden, please login to view team qualified ninth for Sunday’s NASCAR Cup Series race at Talladega Superspeedway. Elliott led laps en route to a second-place result in stage one and followed that up with an eighth-place finish in stage two. After making multiple moves to try to advance to the front of the field towards the end race, he avoided a last-lap multi-car incident to finish 15th. The 28-year-old driver now sits third in the Cup Series point standings, just 22 markers behind the leader. Chase Elliott advanced to the final round of Saturday’s qualifying session, ultimately claiming a ninth-place starting position for Sunday’s NASCAR Cup series race at Talladega Superspeedway. Early in the race, Elliott opted to drop back in the field in an effort to conserve fuel. He maneuvered his way forward utilizing the outside lane as the field went three wide. Eventually, the driver of the No. 9 NAPA Auto Parts Chevrolet Camaro ZL1 found the front of the pack and took over the lead for the first time of the race on lap 42. Just two laps later, Elliott made his way to pit road for a fuel-only stop. Once green-flag stops cycled through, the 28-year-old driver retook the lead. He raced side-by-side with the No. 2 for the top spot as the field ran double file. Elliott came up just short of the stage win, taking the green-and-white checkered flag in second at the conclusion of lap 60.
Under the stage-ending caution, Elliott relayed that he thought he wore out the right front tire. After the team made a pit stop for four tires and fuel, crew chief Alan Gustafson examined the tires and relayed to Elliott that the right front looked fine. The 2020 Cup Series champion was the second one off of pit road but opted to line up on the outside of row two to start the second stage. The majority of the field went back to three-wide racing and Elliott utilized all the lanes throughout the stage to find momentum. On lap 103, he brought the NAPA Auto Parts Chevrolet to the attention of his crew for fuel. In the closing laps of stage two, Elliott was running among the front half of his competitors and scored an eighth-place result at its lap-120 conclusion.
After pitting for four tires and fuel during the stage break, the team opted to pit again to top off the fuel tank of the NAPA Auto Parts Chevy. Elliott took the green flag for the final stage deep in the field and was running just outside of the top 20 when the yellow flag waved for a multi-car incident. After pitting for fuel only, Elliott restarted inside the top 15 and continued to run among the top 20 in the running order. After another caution came out on lap, the No. 9 NAPA team took the opportunity to pit for the final time for fuel. Elliott was the 16th to choose his lane for the lap-161 restart and opted for the inside. As the laps wound down, Elliott joined a third lane of cars on the outside. After initially making progress, the lane stalled out and he lost his momentum. On the final lap of the race, the leaders triggered a multi-car incident and Elliott avoided the melee to earn a 15th-place finish.
A solid points day for Elliott moved him up to third in the Cup Series driver standings. He’ll head to Dover Motor Speedway next week just 22 markers behind the leader.
Start / Finish: 9 / 15
Points Standing / Total: 3rd / 337 (-22)
Next Race: Sunday, April 28, Dover Motor Speedway
How to Watch or Listen: 2:00 p.m. ET on FS1, PRN or SiriusXM
NAPA:
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