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By Counterman
Epicor introduced two solutions that enable parts distributors and vehicle service/repair businesses to predict likely future demand based on sophisticated new data models.
The new solutions, Epicor Predictive Inventory Assistant (PIA) and Predictive Maintenance Assistant (PMA), were on display at the company’s booth at AAPEX 2023 in Las Vegas.
Epicor PIA and PMA leverage the power of the Epicor aftermarket product content engine and connected data network, which together provide visibility into more than 1 billion individual part transactions and more than 140 million vehicle repair events per year, according to the company.
Epicor data scientists combined this channel visibility with predictive modelling and leading-edge deployment technologies to deliver real-time parts inventory and service/repair intelligence to two of the industry’s most important decision points.
“These exciting new solutions harness the power of data to help customers not only have the right parts at the right place at the right time, but also to anticipate and address future sales and service opportunities,” said Tim Hardin, Epicor senior vice president of global automotive, data, and extend services. “The resulting ‘Insight Advantage’ empowers Epicor customers to think big and grow faster by being significantly more efficient and providing a great customer experience.”
Epicor Predictive Inventory Assistant
Epicor PIA is the industry’s first intelligent inventory-management solution, according to Epicor, providing stocking recommendations based on aggregated financial information from “stores like you.”
PIA uses machine-learning technologies to intelligently cluster similar stores based on a variety of dimensions, such as growth score, size, local car parc and geographical location/urbanization level. PIA ranks part numbers and makes “add” recommendations of specific parts not currently in the user’s inventory, but which are driving revenue growth at other, similar stores.
“Predictive Inventory Assistant adds an entirely new layer of intelligence to existing inventory modeling solutions by factoring in store and market characteristics that, until now, required detailed study and input from distributor and store personnel,” Hardin said. “PIA enables these businesses to continually and easily optimize their inventories to match emerging demand.”
Epicor Predictive Maintenance Assistant
Epicor PMA is the only solution that enables service and repair providers to predict future repairs for any popular passenger vehicle, according to the company. The solution puts real-time, AI-enriched forecasts at the fingertips of vehicle service professionals as they are writing estimates, interacting with technicians, and advising their customers.
“Imagine taking your vehicle to a tire dealership for new tires and being informed that there’s a good chance you will experience a water pump failure in the near future. This holistic vehicle repair intelligence can help shops dramatically strengthen customer confidence and trust, and ultimately, accelerate profitable growth,” Hardin said.
Epicor PMA uses web “listener” and MicroStrategy HyperCard technologies to generate vehicle-specific service ranking reports that are presented via the user’s mobile device or web browser. The service writer or other user can click on the HyperCard to access a comprehensive PMA service dossier covering replacement rate information for more than 100 part and service types specific to the customer’s vehicle year/make/model/engine.
This instant repair intelligence offers value at the service desk, in guiding vehicle inspections, deploying repair reminders, selling extended warranties, and when consulting customers who are considering the purchase of a used vehicle, among other situations.
“Because they have so many choices, today’s digitally enabled consumers often need additional reasons to return to and trust a vehicle service provider,” Hardin said. “Epicor Predictive Maintenance Assistant enables shops to differentiate themselves through data-driven intelligence that helps take the guesswork out of the car ownership and repair experience.”
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By Counterman
Raybestos recently announced the launch of the all-new Raybestos R-Line+ rotor.
The R-Line+ rotor features a chemically resilient, resin-modified material on the hat and edges. This provides protection against rust and corrosion caused by harsh environmental conditions, according to Raybestos.
In addition to its enhanced corrosion resistance, Raybestos says the R-Line+ rotor features:
Superior surface finish for consistent braking Low initial lateral run-out and disc-thickness variation for smooth, vibration-free braking Advanced metallurgy for structural strength and heat transfer OE vane design and plate thickness for heat capacity and strength Precision balance for vibration-free performance The new line will feature new packaging – a sleek black box with a graphic side label for easy identification.
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By Counterman
Walker Products announced its generous donation to this year’s scholarship fundraising effort led by the California Automotive Wholesalers Association (CAWA).
“The donation reflects Walker Products’ ongoing commitment to supporting educational opportunities and the development of future industry leaders,” the company said in a news release.
The CAWA Leadership scholarship program has been a vital force in fostering the academic and professional growth of individuals pursuing careers within the automotive aftermarket. Walker Products recognizes the importance of investing in the next generation of automotive professionals.
“We are pleased to announce that Walker Products has donated to this year’s fundraising effort on behalf of the association’s scholarship programs,” said Grant Kitching, president and CEO at Walker Products.
“We value our partnership with CAWA and are honored to be a member of their association. Walker’s donation reflects our commitment to CAWA, the automotive aftermarket and young professionals beginning their journey in this industry.”
The donation is a testament to Walker Products’ enduring commitment to fostering a stronger, more educated automotive aftermarket workforce, Walker noted. Grant Kitching and the Weaver family, alongside the entire Walker Products team, have shown their dedication to the industry and the vision of empowering the next generation of leaders.
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By Counterman
FCS Auto will be displaying its ride-control products in Booth A4650 at AAPEX in Las Vegas.
The FCS management team will be in attendance to answer any questions and highlight the company’s products and programs.
FCS, a global supplier in more 40 countries, notes that its products are always produced to meet strict OE-quality standards and are backed by extensive in-house testing and IATF 16949 and ISO 14001 certifications.
For more information, call 866-708-4554 or visit
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By Counterman
Standard Motor Products, Inc. (SMP) has released 272 new part numbers in its September new-number announcement.
This most recent release provides new coverage in 89 distinct product categories, and 115 part numbers for 2022, 2023 and 2024 model-year vehicles.
Standard and Four Seasons continue the expansion of coverage for hybrid and electric vehicles. Standard introduced new offerings in this category with steering-angle sensors for vehicles such as the 2023-2011 Nissan Leaf, and park-assist cameras for the 2017-2016 Chevrolet Volt.
Additionally, ABS sensors are now available for the 2023-2021 Volvo XC40 Recharge and cruise-control switches have been added for the 2023-2022 Chevrolet Bolt EUV. Four Seasons has introduced four new blower motors with coverage for more than 1.2 million late-model hybrid vehicles including the 2022-2019 BMW 330e, and air-door actuators for the 2022-2021 Ford Mustang Mach-E.
Standard’s ADAS and collision repair programs continue to grow. Blind-spot detection sensors are now available for 1.3 million General Motors SUVs, and park-assist cameras have been introduced for 1.8 million vehicles including the 2022-2020 Toyota Highlander and the 2016-2015 Honda CR-V.
Ford vehicles see the introduction of new active grille shutter actuators for the 2022-2019 Transit Connect. Center high-mount stop-light assemblies have been released for Subaru vehicles, and airbag clock springs are new for Chevrolet, Toyota and Scion vehicles.
“This latest announcement introduces numbers in multiple categories, and over 100 parts for 2022 and later vehicles, demonstrating our commitment to providing our distribution partners with the industry’s best late-model coverage,” said Jack Ramsey, senior vice president of sales and marketing, SMP.
Four Seasons has introduced 59 new part numbers, including new compressors for Ford vehicles such as the 2022-2020 F-250 and the 2022-2020 Transit Series.
Eight new air-door actuators offer new coverage for more than 6.9 million import and domestic vehicles, including the 2023-2018 Chevrolet Equinox and 2021-2016 Honda Civic. Additionally, Four Seasons has added hose assemblies for popular vehicles such as the 2019-2017 Subaru Legacy and Outback, the 2022-2015 Mercedes-Benz C300 and the 2018-2016 Chevrolet Malibu.
All new applications are listed in the catalogs found at
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