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Every shop owner knows that keeping up with technology is no longer optional. From ADAS calibrations to the latest diagnostics, change is constant. Training is how independent shops stay ahead. That’s why industry veterans like Kathleen Callahan, owner of 

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 in Englewood, Florida, and Bernard Tansey, co-founder and COO of 
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 in Santa Clara, California, make AAPEX a must-attend event each year.

Tansey says the return on investment from AAPEX training goes far beyond the classroom. “Every time you’re there, every year there’s something new,” he explains. “We always come back with these new golden nuggets and like, ‘Hey guys,this new system’s coming out or this new tool is coming out.’ It also amps the staff. They see that we care about what they’re doing. We want to make their lives easier.’”

For Callahan, the event is equally valuable on the management side. “I love the fact that we can go to 

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 and see the new technologies that are coming out,” she says. “Where else in the world can you go and talk to 15 20 or 30 different vendors? The amount of knowledge and the amount of different manufacturers and trainers and distributors in one place is unmatched in any other conference.”

Tackling All of The Training

When it comes to training strategy, both Callahan and Tansey treat AAPEX like a classroom for the whole shop. “One of the things that I look at is if I’m bringing my staff, we might split up to divide and conquer,” Tansey says. “I’ll send these two to one class because they’re our A techs. My other team I might send to a different class. I might even jump into a class just so I have the content and we can all share this data together.”

Callahan approaches it with the same mindset, focusing on sessions that deliver real-world results. “You really have to have a return on your investment,” she says. “No matter what position you hold within the industry, there is something at AAPEX for you or that you can bring back to your shop that will benefit the entire team.”

Tansey agrees that the key is relevance. “Just because something may sound really cool, ask yourself: are you ever going to use that information?” he says. “There may be something where they’re talking about truck air brakes. That’s awesome, but we don’t work on them. Could your time be better useful in a course that you’re going to take back and actually make a positive change with?”

Both shop owners are looking forward to the 

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, from customer service and employee engagement to mental health and leadership. As Callahan puts it, “Training keeps you sharp, your team engaged, and your business moving forward. That’s why AAPEX is such a valuable experience.”

In today’s aftermarket, it’s not enough to train to keep up. You have to train to stay ahead. Watch the video for more 

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 training insight from Callahan and Tansey.

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      To be successful in aftermarket parts sales requires a very broad knowledge base. It means having the ability to address customer parts requests for dozens of different vehicle manufacturers spanning more than 75 years of production, including multiple vehicle systems. Much like our inventory mix, our employees’ knowledge needs to be “spread out” to accommodate these varied requests. Sure, we all have our strengths and specialties, but imagine the bottlenecks at the counter if Heather was the only staff member familiar with reading the paper catalogs covering vintage applications, or that Larry couldn’t catalog anything unless it was for a domestic vehicle. 
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    • By Counterman
      It’s a common comeback: a failed starter covered in oil. Let’s break down why replacing it alone won’t fix the issue and how to prevent it.
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    • By Counterman
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    • By Counterman
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      link hidden, please login to view link hidden, please login to view launched its ADAS calibration training program in 2023 at its U.S. corporate headquarters in Port Washington, New York. The program combines structured classroom instruction with hands-on experience in a dedicated training bay, allowing technicians to work directly with ADAS calibration equipment and real-world vehicle scenarios. The classroom portion delivers a foundational understanding of ADAS theory, including system architecture, sensor types, OEM calibration requirements, and workflow best practices. Hands-on training reinforces this foundation as technicians perform static and dynamic calibrations on vehicles in a controlled, real-world environment.
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      Following strong demand,
      link hidden, please login to view has expanded its training footprint to additional locations, including Michigan, Missouri, California, and Florida, making advanced ADAS education more accessible to technicians across the country. Technician Certification Assessment and Continuing Education Credits
      To further enhance the program, Autel will introduce a third day of training to its current two-day course. This additional day will include a technician certification assessment, enabling participants to demonstrate mastery of the curriculum.
      Successful completion will provide technicians with ASE and I-CAR continuing education credits, reinforcing both their technical competency and professional credentials.
      “We are proud to have our ADAS Training Program recognized by ASE,” said Chris Gutierrez, Product and Training Director – ADAS, Autel North America. “This accreditation validates the depth and quality of our curriculum and our hands-on approach. Our goal is to ensure technicians leave our program well prepared to perform accurate ADAS calibrations with confidence and consistency in real-world shop environments.”
      Technicians and ADAS Systems
      For technicians, this training represents an opportunity to build expertise in one of the fastest-growing and most technically demanding areas of automotive service. ADAS systems directly impact vehicle safety, and improper calibration can lead to system malfunctions or compromised performance.
      Through Autel’s ASE and I-CAR-accredited program, technicians gain the confidence to perform precise calibrations, reduce liability risks, increase shop efficiency, and position themselves as trusted specialists in advanced vehicle technology.
      With this accreditation, Autel continues to strengthen its role as a trusted partner for repair shops, technicians and industry professionals seeking reliable tools and comprehensive education in ADAS technologies.
      For more information or to book your class today, click 
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