Counterman

MAHLE has upped the ante on the Aftermarket Auto Parts Alliance “Jackpot VIP” experience by choosing three additional winners. In a few weeks, the automotive aftermarket will descend on Las Vegas to attend the 2022 AAPEX show, and the Alliance will hold their Aftermarket Jackpot Convention, hosting more than 4,000 technicians, shop owners, warehouse distributors and channel partners. While 20 Jackpot VIP winners were already named in March and April, MAHLE stepped up to award three additional VIP winners: one for March, one for April and one for May, the Aftermarket Auto Parts Alliance announced. These winners will receive a white-gloved experience with airfare, airport transportation, luxurious hotel accommodations, meals, access to the Jackpot Convention, meet-and-greets and participation in the famed “big walk” to the AAPEX show floor. Congratulations to Billings Service Center in Bath, Pennsylvania (Eastern Warehouse Distributors); Granite City Tire and Auto in St. Cloud, Minnesota (Automotive Parts Headquarters); and Jay’s Speed Shop in Calgary (Central Auto Parts Distributors) for being named MAHLE VIP winners! During the MAHLE sponsored promotion, each $100 of MAHLE product purchased through MyPlace4Parts throughout March 1-May 31, earned entries to be one step closer to claiming the Choice of Champions grand prize. Plus, the Choice of Champions winners will have exclusive opportunities like meeting Richard Petty, Vaughn Gittin Jr. and Casey Currie, as well as a spin on the drift course with Vaughn himself. ”MAHLE Aftermarket values every relationship we have with our channel partners, especially longtime partners like the Aftermarket Auto Parts Alliance. Their member companies represent some of the biggest names in warehouse distribution and being able to partner with them to reward technicians for their commitment to MAHLE was an easy call. We look forward to meeting our winners in person and celebrating our partnership and this great industry at the upcoming AAPEX Show,” said Jon Douglas, president of MAHLE Aftermarket in North America. “We cannot say thank you enough to our partners at MAHLE for their continued support of our Aftermarket Jackpot Convention,” says JC Washbish, vice president of sales and marketing for the Alliance. “It’s exciting to help a valued channel partner reward their customers in such a thrilling way.” For more information on MAHLE’s Choice of Champions Sweepstakes, visit https://mahlechampions.com/. For more information on attending the Aftermarket Jackpot Convention, visit https://www.aftermarketjackpot.com/. The post MAHLE Announces More Alliance ‘Jackpot VIP’ Winners appeared first on Counterman Magazine. View the full article

Over the years, I’ve been in many different roles in an automotive shop, from sweeping and washing cars to technician, shop manager and owner. As a result, I’ve heard many different approaches to selling oil filters. Many times, I was just listening in, sometimes on the receiving end of a sales pitch, sometimes on the delivering end, explaining to a customer what filter is being used on their vehicle, and why there can be a drastic difference in cost. Overall, there’s a lot to consider – from both sides – but the best place to start is with the facts. There are multiple manufacturers of oil filters, and as with many things, they’re often branded and sold under different names. Keeping track of who makes what can seem to change quicker than the weather, and as a technician, I always relied on my suppliers – the counter professionals – to keep me in the loop. Under any given brand, there usually are at least two and sometimes more grades, or quality, of filters. The only real exceptions are OEM-branded filters, which generally don’t offer options. They tend to offer a top-of-the-line filter. But no matter how you stack it, quality is the factor that drives the price, and rightfully so, as it also drastically affects the performance. Selling is all about knowing and differentiating between the levels of filter, and it comes down to the individual components that make up the filter itself. I’ll use a typical spin-on filter as the basis for explanation. The filter housing is where dependability begins. High-quality steel is important for a tough, sturdy housing, because not only must it protect against pressure surges, but no filter is immune to the possibility of getting hit by road debris, and a sturdy housing also guards against punctures. Additional features such as a non-slip or textured grip applied to the outside simply make it easier to install and remove them. The seals all might look the same, but they’re all not created equal. It’s generally known to apply a thin film of clean engine oil to the seal before installing the filter. The reason, if your customer asks, is that it reduces the friction that normally builds between the oil-filter flange and the seal, preventing damage and potential leaks. However, the oil also is forced out as the filter is tightened, resulting in high seal friction during removal. Many filters now use an internally lubricated seal, which is one that’s made with friction-reducing ingredients in the elastomer formula. Not only does this offer additional protection during installation as the oil film is forced out, but it also allows for much easier removal. If you’ve ever removed an oil filter or heard someone talk about one that feels as if it’s been welded in place, you’ll appreciate an internally lubricated seal. On filters designed for longer synthetic oil-change intervals, nitrile rubber seals offer extended durability and temperature protection. Now let’s get to the business end, on the inside of the filter. The main components are the media, the relief valve and an anti-drainback valve. There are different types of media, the most basic being a cellulose type. However, there also is synthetic filter media or microglass media, and many different proprietary media blends as well. This is a science all on its own, but it makes a big difference, and it simply comes down to how much dirt they trap and how long the filter efficiently traps dirt while allowing for proper, unrestricted oil flow. The relief, or bypass, valve is designed to open and allow oil flow under extreme conditions in which the oil is too thick or if the filter becomes plugged. It’s important that this is a well-made part of the filter. Last but not least is the anti-drainback valve that keeps oil in the filter to provide protection at startup. It’s just one more hidden piece of the oil filter. They all might look the same on the outside, but there’s a clear difference, and ultimately, engine protection depends on what you can’t see. Selling to the DIYer Knowing and being able to educate your customer on what makes a quality oil filter gives you the confidence to sell top-of-the-line, every time. But you must be careful characterizing a value-line filter as a low-quality filter – especially if it’s part of your branded line. One approach is to represent a value-line filter as a quality filter that’s designed for more frequent changes, so your customer has the understanding that the filter won’t last as long. Then you can point out how the different media in a higher-quality filter provides better filtration for a longer period of time, which leads into the additional selling features of more expensive filters. If someone opts for the value-line filter, you’ve still given them the feeling they’re getting a quality filter. I also like to use the “positive-reinforcement” approach. Many people will come through the door with a pre-conceived notion of the best filter there is, or a filter brand they prefer. When a customer asks for a certain brand, then asks you what you think of them, you’re always better off agreeing that you, too, like that brand. By agreeing with a customer’s choice, not only does this build rapport by making them feel knowledgeable, but it also makes them more likely to trust your opinion. Maybe that’s not a brand you stock, or maybe you have a better deal that includes a different filter – for example a bundle offer. Since you’ve already gained their trust by agreeing with their initial choice of filters, you then can easily compare how another brand “has the same quality features,” for example, and if the customer knows that another filter is “just as good” as their original choice, they’ll most likely be willing to buy. Selling to Professionals This crosses over into different territory. When you’re selling to a shop or professional technician, you generally don’t have to educate them about the construction and quality of filters. We’re all familiar with the fact that top-line filters are much better, which is why we use those products on our vehicles. Truth be told, I’ve used several different brands of filters over the years, but I always use top-of-the-line. I don’t skimp and I’ve never experienced a filter-related issue, or any oil-related issue for that matter. As technicians, however, we have other hurdles to jump. More often than not, we’re dealing with oil changes that are way over their interval, and the other big one is price competition. Many of us truly care about the quality of our oil-change services, but it’s a simple fact that one of the most popular forms of marketing to get people into a shop is the lure of an affordable oil change. This approach is highly exploited by shops that simply don’t care about the cars. They’re looking at the bottom line and what they can upsell when the vehicle is on the lift. Of course, upsells are important and we all do it, but there’s the honest upsell and then there’s the other … a topic for another day. As far as the oil change, there are some established shops that may take the stance of only offering top-of-the-line filters and the cost is the cost, take it or leave it. But due to demographics and local competition, many shops have no choice but to offer inexpensive oil changes, simply to remain competitive and get traffic through the door. I’ve heard many a sales rep talk down their value-line filters in an attempt to stock the shelves of a local shop with their better and best products. That doesn’t mean they’re wrong about the quality or that we don’t agree as technicians. However, as I just pointed out, we know from the standpoint of running a business that we simply may have no choice but to stock low-line product in order to remain competitive. One thing you can do to help professional shops is provide them tools – such as counter displays or pamphlets – that explain what makes a top-of-the-line filter different from a value-line filter. This makes it much easier to offer different levels of oil-change services that include higher-quality filters. It’s always our goal to sell top-of-the-line, but you’d be surprised how tough it can be with so many shops offering inexpensive oil changes. The more tools we have to sell top-of-the-line, the more we can stock in our shops. Upsells For your walk-in customer or the DIYer, you always should offer an upsell – not from a negative or pushy standpoint, but out of professionalism and sharing your knowledge, making sure they have everything they need to get the job done. Never assume. But, it’s a safe bet that if they need an oil filter, they’re changing the oil too – even if they aren’t getting any oil. They may already have the oil. A drain pan and shop towels are number one. Just ask if they need either, and it’s always best to replace the oil drain-plug gasket. Funnels are a good upsell, because how many of us can really hit that hole every time, right on the money? I even like the “extra quart of oil for the trunk.” You’d be surprised how many people agree with that idea. This is more of a rarity, but if they’re working on an older vehicle (pre-catalytic converter), make sure to ask them if they need a zinc additive for the engine oil. Oil-filter wrenches are another good upsell, as well as latex gloves and hand cleaner. Tech Tips There are a few extra things you can suggest that can help your customer. One, if the filter is an element-style filter, check the box and make sure it contains the replacement O-rings for the filter housing. Remind them to be sure to use them. Also remind them about using a thin film of clean engine oil on the filter seal before installing. Some newer vehicles are designed with single-use drain plugs that require special tools to remove. If they have one of these, not only could they be looking for the tool, but they also might ask if you really have to replace the drain plug. The answer is to recommend “yes.” Is it overkill? Some may argue it is, but these are plastic plugs that turn and lock in place, quickly losing their tension with multiple uses. Have I personally ever seen one fall out? No, not yet, but if the manufacturer says to replace them every time, that’s what I do. Nobody wants to take the chance of ruining an engine. Sharing what you know makes oil-filter sales easy, and it’s the basics like this that brings customers back to your store. The post Selling Oil Filters: The Unfiltered Truth appeared first on Counterman Magazine. View the full article

The University of the Aftermarket Foundation (UAF) has introduced a new corporate-support aspect to its popular UAF Coffee Club recurring-donor program. Called the BARISTA level, the new donor program provides organizations with a pathway to join individual donors in “pouring it forward” to benefit of the automotive aftermarket through education. “We are excited to offer this unique new program to give aftermarket organizations a chance to ‘expresso’ their support and help provide scholarships and educational opportunities for the next generation of industry professionals,” said Mike Buzzard, UAF trustee and chairman of the UAF Coffee Club sub-committee. Organizations that donate a minimum of $3,600 to the UAF that is earmarked for the Coffee Club campaign will be recognized as BARISTA at the UAF Coffee Club event during AAPEX on signage, the UAF Website, UAF newsletter and other UAF communications. BARISTA donations apply toward Lifetime Trustee status. “BARISTA donors will join UAF Coffee Club members at a special networking event at AAPEX which has proven to provide a valuable venue and professional connection springboard for those new to aftermarket careers to interact with industry veterans,” said Buzzard. To learn more and become a BARISTA, contact UAF Executive Director Jennifer Tio at [email protected]. For more information about the University of the Aftermarket Foundation and its available scholarships, or to make a donation, visit UofA-Foundation.org. The post ‘Expresso’ Your Company’s Support For The Aftermarket appeared first on Counterman Magazine. View the full article

Bar’s Leaks celebrates its 75th anniversary in 2022. “What started as a single radiator stop-leak formula in 1947 has grown into America’s most-trusted stop-leak brand,” the company said in a news release. Over the last 75 years, Bar’s Leaks products have sealed more than 400 million vehicle-fluid leaks and prevented countless more, saving American consumers billions of dollars in repair bills, the company added. “When a Bar’s Leaks product gets someone back on the road, it doesn’t just save them money, it can also save their day,” explained Clay Parks, vice president of product development. “By stopping more than 400 million leaks, Bar’s Leaks has saved millions of vacations, workdays and date nights. We’ve made it possible to win races, keep appointments and explore the world.” Bar’s Leaks debuted as a radiator stop-leak invented by Fred Barton in 1947. Today, the Bar’s Leaks brand encompasses stop-leak and repair products for a wide range of vehicle components and systems including cooling, engine, gearbox, hydraulics, power steering, transmission and more. Common applications include cars, trucks, and SUVs; motorcycles and other recreational vehicles; lawnmowers; boats and other watercraft; and agricultural equipment. The original Bar’s Leaks customers were U.S. automakers that installed it in every car they made to prevent coolant seepage. In 1950, Bar’s Leaks entered the traditional automotive aftermarket, including repair garages. In 1965, distribution was expanded to the retail automotive aftermarket. Today, Bar’s Leaks products are available through distribution and leading retailers nationwide, both online and in person. The Bar’s Leaks advanced chemical engineering team has continuously improved the product line to maintain pace with evolutions in vehicle design, updating formulas and introducing innovative new products to help drivers keep their cars on the road. The 1996 introduction of engine, transmission and power-steering repair solutions was a significant step beyond cooling-system stop-leaks. In 2004, Bar’s Leaks revolutionized the automotive repair industry with its new Head Gasket Repair – a chemical solution for blown head gaskets that stopped leaks by repairing the root cause and forming a bond stronger than the actual head gasket itself, according to the company. The brand got a little sparkle with the introduction of Liquid Copper Block Seal, a metallic antifreeze-compatible stop-leak for large cooling-system leaks, in 2008. It was followed in 2010 with the strongest professional-grade, antifreeze-compatible head-gasket sealant Bar’s Leaks has developed: Head Seal Blown Head Gasket Repair. Recognizing that consumers are increasingly pressed for time, and retailers are pressed for shelf space, in 2019 Bar’s Leaks rolled out Super Leak Fix, the first all-in-one product to stop engine, transmission, power-steering, hydraulic and gear/axle leaks, according to the company. Most recently, last year Bar’s Leaks introduced Gear Repair, the industry’s first treatment designed to extend gear-system life, stop leaks, reduce noise and improve gear performance in automotive, heavy-duty, agricultural, marine and industrial gear oils. Bar’s Leaks prides itself on making easy-to-use, effective products that can turn regular people into “three-minute mechanics” who can use the products to get back on the road quickly, easily, and inexpensively. To this end, Bar’s Leaks products feature extensive instructions and usage information directly on the bottles. Additional product resources, including installation videos, technical videos, FAQs, product data sheets and more are available on the website at barsleaks.com. Customer support from Bar’s Leaks product experts in Michigan is available at the website, through Facebook, or by phone at 800-345-6572. All Bar’s Leaks products are proudly made in the United States. Based in Holly, Michigan, Bar’s Leaks is an ISO 9001-certified company. The post Bar’s Leaks Celebrates 75th Anniversary appeared first on Counterman Magazine. View the full article

Plews & Edelmann has expanded to 53 exclusive, new power-steering hard-parts SKUs within its fast-growing Edelmann Elite line. These parts, which include 41 rack and pinions, 10 power-steering pumps and two power-steering gearboxes, are only available as new parts from Plews & Edelmann and provide added coverage for more than 27 million VIO. “Even before the addition of these exclusive part numbers, the Edelmann Elite hard-parts line exceeded competitors’ coverage from each competitor supplying new steering parts,” said Evan Bauer, Plews & Edelmann director of business development. “However, we recognized that coverage gaps still existed and set out to fill those gaps with parts only available from Plews & Edelmann regardless of competitor. The SKUs that were identified include remanufactured units that have notoriously high warranty rates across all three categories (pumps, racks and gears). A rack for a 2017 Chevy Traverse is a perfect example with the reman equivalent running an alleged warranty rate around 15%. Our alleged warranty rate of 2.8% is evidence of the need for different thinking in this category. These new parts have truly put more distance between Plews & Edelmann and our competitors in terms of power-steering hard-parts coverage.” The Edelmann Elite line has grown to 298 SKUs that meet over 80% of customer demand and deliver application coverage for more than 260 million VIO. Every new rack and pinion, power-steering pump and power-steering gearbox is designed, developed and built as a brand-new part by Plews & Edelmann, utilizing key reverse-engineering competencies to overcome design flaws. No used or remanufactured components are employed. All of the parts are 100% tested and backed by a 100-year/1 million-mile warranty. To learn more about the exclusive hard-parts coverage, visit Plews & Edelmann at https://www.plews-edelmann.com/productbulletins or call 800-770-4639. The post Plews & Edelmann Adds Power-Steering Hard Parts appeared first on Counterman Magazine. View the full article

Standard Motor Products announced the addition of 314 new part numbers in its August new-number announcement. This release covers more than 100 product categories and includes more than 100 part numbers for 2021 and 2022 model-year vehicles. SMP is committed to providing replacement parts for hybrid and electric vehicles through its Standard, Standard Import and Four Seasons brands. The August NNA added several new components for the 2021 Mustang Mach-E, 2021-2013 Nissan Leaf, 2022-2016 Toyota Prius, 2020-2019 Kia Niro EV, 2018-2016 Audi A3 Sportback e-tron and 2015 Mercedes-Benz B-Class Electric Drive. This month’s release expands on powertrain-neutral coverage for both Standard and Four Seasons with more than 170 new sensors, switches, actuators and connectors. Included are 23 new power-window switches, as well as shift-interlock actuators, backup light switches, four-wheel-drive actuator connectors and more. Standard remains dedicated to expanding its ADAS (advanced driver-assist systems) program. The expansion includes 17 new ABS speed sensors, 11 new park-assist cameras and several new blind-spot detection sensors. Cruise-control distance sensors also are now available for popular Ford and Lincoln SUVS, including the 2013-2012 Explorer, Edge and MKX. “We are proud of the 300+ new part numbers added to our extensive product line,” said John Herc, vice president of engine management marketing, SMP. “In addition to offering the highest-quality products possible, the coverage provided by these new part numbers is an integral part of our mission to provide our dedicated distribution partners and loyal service providers with the parts they need to get the job done.” Standard’s turbocharger program continues to grow with the release of four new turbocharger kits for more than 2.4 million popular Ford vehicles including the 2020-2015 Transit platform. The release also adds numerous turbocharger-related parts including turbocharger oil lines, turbocharger coolant lines, turbocharger bypass valves and charge air coolers. Standard continues to expand its collision repair program with the introduction of radiator active grille shutter assemblies for the 2020-2018 Ford F-150. Power door-lock actuators, trunk-lock actuator motors and tailgate-lock actuator motors are just a few of the collision products also included in the release. In an effort to expand existing product lines, Standard has released three new transfer-case motors for 6.6 million vehicles on the road, including the 2021 Cadillac Escalade, 2021 Chevrolet Tahoe, 2010-2005 Jeep Grand Cherokee and 2019-2007 Chevrolet Silverado 2500. Four Seasons, SMP’s Temperature Control Division, has added 67 new part numbers to its product line. Included are 31 new air door actuators covering more than 6 million domestic and import vehicles on the road, including the 2021-2013 Buick Encore, 2020-2015 Acura TLX, 2016 Honda Odyssey and 2016-2014 Chevrolet Spark. Four Seasons also has introduced several new compressors, adding coverage for the 2021-2018 Ford Mustang, 2022-2020 Subaru Outback and 2020 Hyundai Accent and Kia Rio. Additionally, complete A/C kits, hose assemblies, heater cores and thermostat housings are part of the release, helping Four Seasons to continue providing everything technicians need for a complete A/C service. All new applications are listed in the catalogs found at StandardBrand.com and 4S.com, and in electronic-catalog providers. The post Standard Motor Products Introduces 300+ New Part Numbers appeared first on Counterman Magazine. View the full article

When available, remanufactured parts can be a great alternative for your customers, giving them the option to purchase a like-new or better product at a lower price point than the new part. With gasoline prices at multiyear highs and inflation squeezing consumers’ budgets, it’s the perfect time to talk to your customers about reman parts. Since 2010, MERA – The Association for Sustainable Manufacturing has been making the case for remanufactured parts, on behalf of the broader remanufacturing community across multiple industry sectors. One of the key challenges has been defining the concept. In aviation and aerospace, for example, remanufacturing is called “maintenance, repair and overhaul” (MRO). For medical devices, consumers goods and electronics, it’s known as “refurbishing.” With that in mind, MERA and five other trade associations from around the world have created a common definition of remanufacturing: Remanufacturing is a standardized industrial process by which previously sold, worn or non-functional products are returned to same-as-new, or better, condition and performance. The process is in line with specific technical specifications, including engineering, quality and testing standards. The process yields fully warranted products. When the definition was unveiled in September 2016, the trade associations hailed it as “a tremendous step forward in the industry’s quest to raise awareness and acceptance of remanufactured products.” To address misconceptions and points of confusion, the trade associations are highly intentional in the words that comprise their definition. Notably, the definition doesn’t include the word “used.” “There’s a reason for that,” explains John Chalifoux, president of MERA since its inception. “In the area of trade – particularly free-trade agreements – remanufactured goods have their own category. They’re not considered new; they’re not considered used.” Plus, the word “used” has a stigma attached to it. For some people, it’s synonymous with waste. And that’s not at all what remanufacturing is about. MERA is a division of the Motor & Equipment Manufacturers Association (MEMA). When MERA formed in 2010, it was the Motor & Equipment Remanufacturers Association. However, that changed in 2018, when MERA unveiled a new brand descriptor: MERA – the Association for Sustainable Manufacturing. “Our purpose really is to elevate and mainstream what our members do,” Chalifoux tells Counterman. “ … When I say ‘elevate,’ we’re trying to help the perception [of remanufacturing] catch up with the reality. And the ‘mainstream’ aspect is to give remanufacturing a better seat at the table for any discussion on the circular economy or even recycling.” That was the underlying thought process driving the name change in 2018. MERA’s staff drew some inspiration from Merriam-Webster’s definition of “sustainable,” which includes this description: “of, relating to or being a method of harvesting or using a resource so that the resource is not depleted or permanently damaged.” “That’s what our members do with cores,” Chalifoux adds. “They harvest the cores.” MERA offers this simple definition of sustainable manufacturing: It’s “manufacturing with reuse.” “It is a manufacturing process that restores original products in a factory setting, yielding goods that are like new, but better than the originals,” the MERA website explains. “The finished goods have like-new quality, they offer better value and they are better for the environment. As an eco-friendly process, sustainable manufacturing conserves materials and embodied energy, and it reduces landfill waste.” At AAPEX 2018 in Las Vegas, Chalifoux unveiled a new symbol to promote remanufacturing. It was the familiar recycling icon – consisting of three green arrows representing the reduce/reuse/recycle concept – along with a fourth arrow that represents remanufacturing. Now a registered trademark of MERA, the four-arrow symbol illustrates the association’s position that remanufacturing should occur before traditional recycling. In other words: Reduce, reuse, remanufacture, recycle. “All of this is helping us to better communicate both the quality and green associated with remanufacturing,” Chalifoux said during a press conference at AAPEX 2021. “Remanufacturing yields quality parts that are like new and delivers environmental benefits that are superior when compared to recycling. In the circular economy, the environment is better served when we reuse core materials rather than raw materials. The embodied energy, material and labor in cores are too valuable to ignore.” The core for a remanufactured part is completely disassembled down to individual components. All renewable components are cleaned and analyzed for failure modes, and then reassembled using a combination of new and refurbished components, resulting in a reliable finished product virtually identical to a new part. The great news for your customers is that some remanufacturers also address known OEM design issues, using upgraded components or processes to improve upon the OEM part. For example, CARDONE has re-engineered the power brake boosters for some Ford F-250 and F-350 models. The original design was prone to water entry, which caused a hard pedal during braking. CARDONE added a silicone seal around the shell neck – including the entire crimp area – to ensure a watertight seal and longer-lasting performance. It’s worth noting that Michael Cardone Jr., co-founder of CARDONE Industries, is the founding chairman of MERA. “MERA would not exist if not for Michael Cardone Jr.,” Chalifoux says. This article merely provides a snapshot of remanufacturing and the benefits of selling reman parts. For more information, visit www.mera.org and www.manufacturedagain.com. The post Making The Case For Remanufactured Parts appeared first on Counterman Magazine. View the full article

Advance Auto Parts announced second-quarter net sales of $2.7 billion, up 0.6% compared to second-quarter 2021. Comparable-store sales were down 0.6%, while operating income dropped 17.7% to $201.7 million. Advance CEO Tom Greco acknowledged that it was “a more challenging quarter on the top line than we expected.” “Our deliberate move to increase owned-brand penetration reduced both net and comp sales by approximately one full point,” Greco said. “Our DIY omnichannel sales were particularly challenged in the quarter and we expect that high inflation and significant year-over-year increases in fuel prices will continue to pressure DIY consumers in the back half of the year. As a result, we are updating our 2022 full-year guidance.” Advance now expects full-year net sales of $11 billion to $11.2 billion, compared to its previous guidance of $11.2 billion to $11.5 billion. “While our industry is not immune to the inflationary pressures consumers and broader retail have been experiencing, we believe our industry is well-positioned for the long term within the broader retail space to withstand these headwinds,” Greco said. “In addition, our team continues to make progress on our strategic initiatives to drive long-term shareholder value. We remain relentlessly focused on customer service, parts availability and reliability of delivery. We’re confident this will help enable sustainable sales growth, margin expansion and strong cash returns.” Greco also highlighted some of the positive from the second quarter, including a 10% increase in diluted earnings per share. “In Q2 we delivered another quarter of growth in net sales and adjusted operating income, underscored by adjusted operating-income margin expansion,” Greco said. “Our adjusted operating-income margin rate of 11.7% was the highest-level AAP has achieved in seven years. This helped enable a quarterly record for adjusted diluted earnings per share of $3.74, which increased 10% compared with Q2 2021 and 72% compared with Q2 2019. Additionally, we returned $291 million dollars to our shareholders through a combination of share repurchases and our quarterly cash dividend.” The post Advance Auto Parts Feels Effects Of Inflation In 2nd Quarter appeared first on Counterman Magazine. View the full article

Arnold Motor Supply recently moved to a new location in Waterloo, Iowa. The 19,500-square-foot facility provides improved retail space, expanded inventory and additional distribution capacity. The move merges the Cedar Falls and Waterloo stores into a larger facility so the company can continue to support the growing aftermarket parts and supplies needs of its customers. “The average age of vehicles on the road continues to rise, with industrywide shortages of new and used vehicles, amplifying the demand for replacement parts,” said Eric Johnson, president and managing partner at Arnold Motor Supply. Adding a distribution hub in the Waterloo area will allow for better access to parts for Arnold’s area stores and, ultimately, the customer. “Our customers don’t have time to wait,” Johnson said. “When they need a part, they typically need it right now.” Arnold Motor Supply is excited to continue to serve the Cedar Falls and Waterloo communities at the 2710 Wagner Road location. Arnold Motor Supply is a member of the Auto Value network of independent distributors, auto parts stores and professional service repair shops located throughout the world. The post Arnold Motor Supply Expands In Waterloo, Iowa appeared first on Counterman Magazine. View the full article

Honeywell has announced that its new Solsticeyf UV is now available at all participating NAPA Auto Parts stores across the United States. Solstice yf UV is a low-global-warming-potential (GWP) refrigerant incorporating ultraviolet (UV) dye for leak-detection support in automotive air-conditioning systems. This is the first time Solstice yf (R-1234yf) refrigerant with UV dye will be available in the aftermarket. The automotive service industry has traditionally used UV dye as a valuable tool to identify and repair air conditioning system leaks. With UV dye incorporated in Solstice yf, the solution provides precise leak detection, shortened service times, accurate repair verification and eliminates call-backs, increasing customer satisfaction, according to Honeywell. Solstice yf UV uses the same UV dye that automakers use on assembly lines and will allow service technicians to save time and money when servicing vehicles that were built with R-1234yf. “At NAPA Auto Parts, we are always looking for opportunities to carry new and innovative tools that help our customers repair vehicles faster and with ease. said Mike Pettyjohn, senior category manager for NAPA Auto Parts. “Honeywell’s Solstice yf UV is exactly that type of product, and it has the benefit of being better for the environment.” By the end of 2022, R-1234yf refrigerant will be used in almost 200 million cars on the road globally and in more than 95% of all new vehicles sold in the United States. By 2025, it is estimated that more than 100 million cars using R-1234yf will be on the roads in the United States, significantly expanding R-1234yf servicing opportunities for automotive shops. “As the first manufacturer to offer low-GWP R-1234yf with UV dye to the automotive industry, Honeywell is dedicated to supporting our end-user customers in their environmental transformations while helping them reduce costs and improve customer satisfaction scores,” said Ken West, president of Honeywell Advanced Materials. “With NAPA Auto Parts as our retail launch partner, we are expanding our reach to support customers across the United States, strengthening our commitment to supplying the automotive aftermarket with ready-now solutions that have lower greenhouse gas emissions without sacrificing product performance.” Honeywell’s Solstice yf UV is manufactured in the United States and is commercially available today at participating NAPA Auto Parts stores in 8-ounce cans as well as in 10- and 25-pound cylinders. Honeywell has invested $1 billion in research, development and new capacity for its Solstice technology, having anticipated the need for lower-GWP solutions to combat climate change more than a decade ago. The product line, which helps customers lower their greenhouse-gas emissions and improve energy efficiency without sacrificing end-product performance, includes refrigerants for supermarkets, air conditioning for cars and trucks, blowing agents for insulation, propellants for personal and household care and solvents for cleaning solutions. Customers utilizing Solstice technology have avoided the potential release of the equivalent of more than 260 million metric tons of carbon dioxide into the atmosphere, equal to eliminating the potential emissions from more than 55 million cars for one year. For more information on Solstice yf (R-1234yf), its applications, and impact, visit: https://sustainability.honeywell.com/us/en. The post NAPA To Carry Honeywell’s Solstice Yf Automotive Refrigerant appeared first on Counterman Magazine. View the full article

Our electronic catalog systems are among the most important tools in our arsenal of parts-counter knowledge. They serve as a “one-stop shop” for fulfilling the majority of our parts requests – collecting vehicle and component information from a wide array of aftermarket vendor sources into one convenient database. We repeatedly interact with our catalogs each day, pumping them for the information we need to supply the appropriate parts, supplies and services to our customers. We tend to take our catalogs for granted, and most of us don’t give a second thought to where that wealth of information actually comes from. In today’s “on-demand” world, it’s a given that the answers to our questions are at our fingertips. But, a considerable amount of work goes into providing the data required to make our catalogs efficient, powerful and (above all) accurate sources of information. Standardization can be seen in many aspects of our industry, from packaging quantities to sizing, even part identification and numbering. Somewhere along the way, the aftermarket generally settled on selling quarts of oil and gallons of coolant; engineers quantified thread-pitch, tube and hose dimensions; and store-brand products implemented numbering systems, often based on those of major manufacturers. This makes it much easier to identify and compare equivalent products, and also gives us a “common language” when interacting with customers, co-workers and others in our industry. Standardization of data is just as important for catalog managers, and it has significant benefits to those of us at the front counter too! Understanding the need for a common data language, the Auto Care Association developed two standards for data exchange – ACES and PIES – which now are used to help distribute electronic parts and application data throughout the North American aftermarket. The Aftermarket Catalog Exchange Standard (ACES) is the standard concerning vehicle-fitment information. For each part found in our catalog, the supporting ACES file encodes vehicle information for each application for which that part fits. This includes year/make/model information, as well as other qualifiers like part category and type, as well as brand names. It also contains data regarding differences in optional equipment. For instance, the ACES file for an intermediate parking-brake cable might indicate that it’s only applicable to a truck with a certain wheelbase. PIES is the Product Information Exchange Standard, governing the format of files containing data that describes characteristics unique to the part itself. SKU, UPC, pricing and packaging information can be encoded into the PIES file, as well as dimensions and other descriptive physical information. PIES files use many of the same source databases as ACES files, with the exception of vehicle configuration. The PIES file for that same brake cable would not contain vehicle-fitment information, but might give the actual length of the cable and a photo or diagram of the part. ACES and PIES standards are used together to provide uniformly formatted files when transmitting parts information between users. This common language allows aftermarket manufacturers, catalog managers and parts personnel to share a dynamic and thorough description of each part, along with its appropriate usage. These file databases are NOT actual catalogs, and unless you’re already familiar with ACES and PIES (and fluent in computer programming), you probably couldn’t decipher most of the information contained in these files anyway. Auto Care developed these standards and maintains these databases to make data encoding and transmission more universal within the aftermarket supply chain, but the end result is a more complete and powerful source of electronic catalog information at our front counters! The post ACES And PIES appeared first on Counterman Magazine. View the full article

Mevotech announced the introduction of more than 100 new part numbers. Mevotech is known for its innovative driveline, steering, suspension and wheel-end repair solutions. With a focus on engineered and first-to-market solutions, Mevotech’s latest part numbers include patented technologies, engineered upgrades and Labor Saver advantages. Built for high durability and performance that professional technicians can count on, these parts cover a range of domestic and import passenger vehicles, pickup trucks and SUVs up to model-year 2022, according to the company. Highlights from the new release include: Patented, greaseable and self-lubricating sintered Dynamic Control Bearing optimizes service life and increases durability.Enhanced housing forging on the housing improves assembly strength.Repel-TEK anti-corrosion coated hardware makes installation quick and easy. Greaseable, self-lubricating sintered bearings replace OE-style plastic bearings for better durability.Patented locking dust boot seals out road contaminants.Improved forging profile enhances assembly strength. Greaseable, self-lubricating sintered bearings replace OE-style plastic for increased durability.Control-arm body is converted to solid forging around the ball joint for improved retention and assembly strength.Anti-corrosion coated hardware is in the box for a quick and complete install. Greaseable, self-lubricating sintered bearings replace OE-style plastic for increased durability.Improved forging profile boosts assembly strength.Anti-corrosion coated hardware included and a larger wrench flat allows for a quick and easier install. Additional applications: 2022-2021 Cadillac Escalade and Escalade ESV2022-2021 Chevrolet Suburban and Tahoe2022-2021 GMC Yukon and Yukon XL New Wheel-End Repair Solutions 27 New Hub Solutions For more information, visit the Mevotech website. The post Mevotech Introduces 100+ New Chassis, Wheel-End Products appeared first on Counterman Magazine. View the full article

Alligator sens.it RS universal TPMS sensors now cover the 2020-2021 Ford Bronco. “This vehicle has hit the market by storm and Alligator is proud to offer service for this impressive new SUV,” Alligator said in a news release. The all-terrain Bronco is another addition to the expanding list of Ford vehicles that can automatically learn and detect TPMS sensors once installed into each wheel assembly, or if rotating tires at regular intervals. Alligator offers these instructions: Simply install the new Alligator sens.it RS universal TPMS sensors, then begin driving the SUV, and the system will register the new IDs automatically while driving. Based on the instruction manual, make sure to park the vehicle the required amount of time for the TPMS system to enter into relearn mode (usually 20 minutes). The Alligator sens.it RS universal TPMS sensor also supports location detection, so when rotating tires, there’s no need to reset the system manually. Simply follow the same procedure as auto-learning and the display will show the new tire locations on the dash after driving for a few minutes. “By continuing to use Alligator sens.it RS universal TPMS sensors, shops can ensure they are working with a part that supports the full range of OE features, which helps make the job easier, reduces unnecessary downtime in the bay for TPMS learning or general sensor issues, helps the bottom line and, most importantly, keeps customers happy and coming back,” the company said. “When replacing OEM sensors with aftermarket sensors, rest assured that RS Series TPMS sensors from Alligator will provide all the functionality your car delivers. Regardless of the tool you use to program your Alligator TPMS sensors, this new application should be available for programming after you complete the latest update.” Alligator is a brand of WEGMANN automotive. The post Alligator TPMS Sensors Offer Coverage For 2020-2021 Ford Bronco appeared first on Counterman Magazine. View the full article

CRC Industries celebrated a pair of milestones for its flagship product, CRC Brākleen, when NASCAR returned to Pocono Raceway in late July. It marked the second running of the CRC BRAKLEEN 150 Camping World Truck Series race and the culmination of a year-long CRC BRAKLEEN 50th-anniversary celebration. Many CRC employees and customers attended the event along with lucky CRC fans and students from the TechForce Foundation, who won tickets through a CRC-sponsored promotion. A few special CRC guests held dignitary positions in the pre-race ceremonies along with Perry Cozzone, CEO, who served as grand marshal. The race aired on FOX. CRC brand ambassador Ty Majeski put in a strong top-10 performance, finishing in sixth place. In addition to the CRC BRAKLEEN 150, CRC sponsored Sage Karam’s No. 45 Chevrolet Camaro in the Explore the Pocono Mountains 225 Xfinity Series race. The race marked Karam’s momentous return to Pocono Raceway seven years after being involved in a fatal crash during an IndyCar race. The Xfinity race aired on the USA Network, marking the end of a long and difficult journey in which Karam made peace with his home track and established a new beginning with a top-20 finish. Karam represented CRC for the entire weekend in media spots, interviews and the race itself. “We had a great time connecting with our customers, end users, raceway fans and drivers at the Pocono Raceway CRC BRAKLEEN 150 event,” Cozzone said. “Motorsports are near and dear to our hearts, and we love to see CRC products in action on the track. With Pocono Raceway practically located in our own backyard, our partnership as fellow Pennsylvanians is a perfect fit and a great way to connect with our passionate NASCAR fans!” For more information about CRC Industries, visit www.crcindustries.com or follow the CRC brand on Facebook, Twitter, LinkedIn and Instagram. The post CRC BRAKLEEN Celebrates 50th Anniversary At Pocono Raceway appeared first on Counterman Magazine. View the full article

I swore for years that I would never buy a brand-new car. I didn’t even want to make a car payment. You see, I’ve always owned cheap (read “broken”) cars. The way I see it, you either make a monthly payment to the bank, or to the parts store. Since I’ve been working on cars for most of my adult life, it made more sense to keep driving cheap cars and doing the work myself. That all changed when my 2003 Nissan Altima left me stranded on the side of the highway on my way to pick up my daughter from daycare. I was so thankful she wasn’t in the car with me yet; it was icy, snowy and just downright dangerous. I started looking for a new (to me) car that night. I couldn’t justify driving half-busted cars any longer, and I certainly didn’t want to put my then-3-year-old daughter in danger. Thanks, COVID … Fast forward a month or two, and it’s March 2020. Ohio shuts down, and there’s a lot of uncertainty. I was still searching for a newer car to buy at this point, and I was leaning toward a gently used VW Golf Alltrack. Then, in April 2020, VW offered 0% financing on its new cars. When I did the math, the payment on a new one was the same as the payment on a used one. So, I hurried up and scooped up a brand-new 2019 Alltrack, and it’s been my primary vehicle ever since. Mind you, this is the first nice car I’ve ever owned, and I was pretty excited to drive something that was still covered under warranty. But my inner car guy has a lot of influence, and before long I started to make some upgrades. Upgrades It started out slow. First, a set of WeatherTech floor mats. Then, I picked up some protective film for the headlights, taillights and fog lights. Next, I bought an auto-dimming rearview mirror with built-in HomeLink garage-door-opener functionality. I bought an entire arsenal of car-cleaning products, from microfiber towels to a DIY ceramic coating kit. This was the first nice vehicle I’d ever owned, and I wanted to protect my investment! Then the “real” upgrades started. Bigger front and rear sway bars helped to keep the body roll in check, and completely transformed the way the car drove around a corner. Aluminum skid plates underneath for added protection from whatever the roads in Ohio could throw at me. A set of projector headlights with HID lighting gave me unparalleled nighttime visibility. Then, I got the opportunity to test out a prototype 1.25-inch lift kit. Sure, it’s not much, but a touch of added ground clearance is always nice. It also brings the car up to the height that it should have been from the factory, in my opinion at least. The truth is, I simply can’t leave a vehicle alone. I have to make it my own, one way or another. But I enjoy the process, and it’s satisfying to watch it slowly evolve into exactly what I want it to be. I share this to help you get inside the minds of some of your more passionate DIY customers. Growing Opportunity I can’t help but look for things to change, upgrade or improve whenever I buy a vehicle. Doing this might not make sense to everyone, but it’s how I make my vehicles better for me. However, I suspect that I’m not alone in this mindset. With new-vehicle prices skyrocketing, it makes sense that someone might choose to repair or upgrade their current vehicle instead of trading it in for something else. And that’s a huge opportunity for the automotive aftermarket. According to the 2022 SEMA Market Report, U.S. consumers spent a whopping $50.9 billion on accessorizing and modifying their vehicles last year – an all-time high for specialty-equipment sales. Trucks are a major driving force behind this sales trend, accounting for nearly one-third of those sales. Considering that the Ford F-150 has been the best-selling vehicle in the United States for many years – and the top three best-selling vehicles in 2021 were pickup trucks – this should come as no surprise. According to the SEMA report, sales of “utility accessories” such as truck bedliners, truck caps, racks, truck-bed covers and trailer and towing products are expected to grow from $3.79 billion in 2021 to $3.87 billion this year. If you’re not stocking truck accessories, you might want to give this category another look. Here’s the bottom line: Every time somebody buys a new or used vehicle, there’s an opportunity for us as counter pros to help them find the accessories they need. The question is, what are you doing to capitalize on this exciting category? The post ‘New-To-You’ Vehicle Upgrades appeared first on Counterman Magazine. View the full article

Autel U.S. has launched its Remote Expert platform to all MaxiSYS Ultra, MS919 and MS909 tablets nationwide. The Remote Expert platform connects technicians with independent module programmers, automotive diagnosticians and system experts who use the peer-to-peer network to perform needed services remotely. Earlier this year, the platform debuted on the East Coast and has since become available across the country and Canada. “Techs can connect with experts remotely from as close as down the street to thousands of miles away,” explained Maurice Miller, Autel’s director of technical operations. Since its debut, more than 2,500 sessions have been completed, and the platform continues to grow in popularity, according to the company. Remote Expert has seen more than 350 competed orders in just the first two weeks of August. As shops face a severe staff shortage and technicians are overwhelmed with the increasing complexity of today’s vehicles, Remote Expert is an ideal solution, Autel asserted. “Remote Expert is like a virtual lifeline from the technician to an expert,” said Miller. “Whatever a technician’s challenge, from a tricky diagnosis to module programming, he can use the platform to reach out to an expert. No need to sublet the work or wait for a mobile programmer to drive to the shop; help is a tap on the tablet away.” Here’s how it works: From his Autel Ultra, MS919 or MS909, the technician writes the order with vehicle identification and the issue and submits it to the expert community. The expert sends a quote on the job directly to the tablet. Once the price is set, the expert connects his hardware and Autel Remote Expert device to one of Autel’s multiple pass-through servers. The servers are strategically located throughout the United States to ensure that communication from the expert’s systems to the technician’s equipment and vehicle is sent efficiently with the least latency or delay. Although other companies offer remote programming and diagnostics services, the Autel Remote Expert platform is unique for many reasons, according to the company. The technician needs only his Autel tablet and VCI; no other hardware is required. The expert contracts directly with the technician while Autel only acts to provide the platform and to vet each expert to confirm that each has liability insurance and the proper education, experience, OE subscriptions and hardware. The post Autel Releases Remote Expert Peer-to-Peer Platform Nationwide appeared first on Counterman Magazine. View the full article

Rislone has introduced new High Mileage Power Steering Stop Whine with Leak Repair (P/N 4604), describing it as “a quick and dependable solution for customers suffering steering ‘whine,’ sluggish steering or a power-steering system leak in their high-mileage cars, SUVs and light trucks.” Power-steering problems are common in older vehicles, especially those clocking 75,000 miles or more. Noise and whining, minor leaks and hard-steering complaints can dull your customers’ driving enjoyment and, if ignored, only get worse over time. “High Mileage Power Steering Stop Whine with Leak Repair can cost-effectively and quickly solve a range of power-steering issues,” said Clay Parks, Rislone vice president of strategic development. “It’s an affordable solution to noisy power-steering systems that generally occur when the system is low on fluid, there is air trapped in the fluid or the vehicle has some mechanical issues.” The all-new product contains a special blend of viscosity improvers, anti-wear friction modifiers and extreme-pressure performance additives, according to the company. It’s formulated to stop bearing, piston and valve noises inside the power-steering pump. Special lubricity additives smooth out rough, hard and tight steering and reduce friction. Stop-leak additives repair minor leaks and help prevent new ones. Customers can use the product to top off existing fluid when low or add a bottle as a preventive-maintenance measure whenever power steering fluid is changed. It’s compatible with all types of domestic and imported power-steering fluids, including petroleum and synthetic formulas, and works with systems that use ATF automatic-transmission fluid. Most passenger cars and light trucks require one 11.8-ounce (350-millileter) bottle for every 1 to 3 quarts of power-steering fluid. In smaller systems (those under a quart of capacity), use half a bottle. Depending on the power-steering problem, results will either be immediate or noticeable within a few days of driving, according to the company. A second application may be needed for hard-to-stop leaks or to solve other system issues. Rislone High Mileage Power Steering Stop Whine with Leak Repair is a sister product to Rislone High Mileage Transmission Stop Slip with Leak Repair (P/N 4502) for automatic and manual transmissions. For more information, visit rislone.com. The post Stop Power-Steering ‘Whine’ With New Rislone Additive appeared first on Counterman Magazine. View the full article

All Star Auto Lights, a specialty distributor of alternative automotive parts and a portfolio company of Atlantic Street Capital, has announced the acquisition of Blackburn OEM Wheel Solutions. Blackburn is a Macedonia, Ohio-based supplier of new and refurbished OEM steel and alloy wheels for the automotive aftermarket. This is All Star’s third acquisition in the aftermarket OE wheel space since 2021 “and transforms All Star beyond its traditional auto lights business and into a leading automotive aftermarket equipment supplier,” the company said. “This acquisition significantly increases our capacity to manufacture and supply OEM wheels through our growing nationwide network,” said Matt Immerfall, CEO of All Star. “Combined with our existing family of brands acquired in 2021, Jante Wheel and Perfection Wheel, the addition of Blackburn quickly doubles our impact in the automotive-wheels sector and offers our customers a more comprehensive selection and faster delivery while solidifying All Star’s wheel division to better serve its customer base.” Phil Druce, partner of Atlantic Street Capital, added: “We are excited to add Blackburn to All Star’s family of brands. With 13 sites and more than 400 employees, All Star is positioned as a national player with collision and body shops, tire and service centers, rental-car and auction-house customers to profitably repair cars faster with the highest-value OEM alternative replacement parts.” Blackburn is one of the leading distributors of OEM wheels in the United States and provides OEM wheels (steel and alloy), wheel covers (hubcaps) and center caps in brand-new, refinished and used condition. “Blackburn has a great industry reputation for quality and customer service that is consistent with what All Star stands for,” Immerfall said. “Maximizing the amazing business that Blackburn has built over the last 30-plus years with All Star’s capabilities is a true privilege. It’s exciting for the All Star Team to round out our newly formed wheel division with Blackburn. Our ability to partner manufacturing and supply to take care of our customers on a national level is an incredible opportunity that we are thrilled about.” The post All Star Auto Lights Acquires Blackburn OEM Wheel Solutions appeared first on Counterman Magazine. View the full article

BBB Industries announced a new online portal designed to enhance 24-hour ordering, enabling customers to instantly order replacement parts from www.bbbind.com/1stop. “BBB Industries is committed to providing an efficient and effective customer experience. We want our customers to easily get the parts that they need quickly,” said Shane Garner, director of customer service. “Through the use of advanced technology, we continuously work to improve upon our service levels. In Phase 1 of our rollout, these new features will greatly decrease the time it takes to place stock orders, place emergency orders and view the history of orders.” The BBB Industries 1Stop customer portal shows real-time inventory for emergency orders and allows customers to immediately place orders. The portal also can automatically calculate if freight minimum requirements are met for stock orders and provide estimated shipping charges for special orders. As added reassurance, the system automatically alerts the customer via email when an order is placed and when a special order is canceled, and can display the status of all orders with BBB Industries. Customers can order competitively priced sustainably manufactured parts 24/7 with next-day and ground flat-rate shipping available, according to the company. The post BBB Introduces New Online Portal To Enhance 24-Hour Ordering appeared first on Counterman Magazine. View the full article

The American Petroleum Institute (API) has submitted a request to the Auto/Oil Advisory Panel and the API Lubricants Group to add SAE 0W-8 and SAE 0W-12 viscosity grades to the current ILSAC GF-6 specification. ILSAC GF-6B currently is applicable only to oils meeting the SAE 0W-16 viscosity grade. As a result, the Auto/Oil Advisory Panel will be called into session and will be co-chaired by the ILSAC chair and the API Lubricants Group chair. The group first will need to evaluate the request and, if accepted, it will undertake the technical efforts of adopting the new viscosity grades into the category, following the procedures detailed in API 1509, Annex C. Changes to API SP will be handled by the API Lubricants Group in parallel with any changes for ILSAC GF-6. API said it anticipates that the SAE 0W-8 and SAE 0W-12 viscosity grades can be fast-tracked for quick approval, with the goal for the new oils to be ready for first license by API by the end of 2022. The existing GF-6 fuel-economy tests have not demonstrated the ability to accurately measure fuel economy in these ultra-low-viscosity grades, according to API. Therefore, API recommends reliance on a recently published fuel-economy test standard from the Japanese Automotive Standards Organization (JASO). The test standard, JASO M366 (Automobile Gasoline Engine Oils – Firing Fuel Economy Test Procedure), stipulates a test procedure for the measurement of the fuel-economy performances of these very-low-viscosity gasoline engine oils by the measurement of the fuel consumption using a fired engine test. This test is available in U.S. independent labs and has some Base Oil Interchange and Viscosity Grade Read-Across guidelines. API said its plan is to adopt this test into GF-6 in a manner to be determined by the Auto/Oil Advisory Panel and establish test limits as set forth in JASO M364 (Automobile Gasoline Engine Oils), which specifies the performance of SAE 0W-8 and SAE 0W-12 viscosity-grade engine oils. Benefits of Adding Lower Viscosities to ILSAC GF-6 There are a number of benefits to adding the lower viscosities to ILSAC GF-6 now, according to API. First, it would fill an identified gap for licensing of “low-vis” oils in the global marketplace. In fact, calls for introduction of these grades came early in the development of GF-6 but could not be accommodated at that time because the SAE J300 specification on viscosity-grade classification had not yet defined SAE 0W-8 and SAE 0W-12 viscosity grades, and a test to measure fuel economy was unavailable. Now that a fuel-economy test exists and that test is referenced, coupled with the fact that the test is confirmed to be available in North America, there no longer is a barrier to adopting the grades into ILSAC GF-6/API SP. “An important additional benefit to licensing these oils is that there is precedent for EPA recognition of ILSAC engine oil specifications on engine approvals,” API said. “While there are currently not many engines on U.S. roads requiring oils of these viscosity grades, adopting them into ILSAC now could make the path of engine approvals a little less burdensome on future engines.” API works continuously with the auto industry, oil marketers, additive companies and others to meet the lubricant needs of current and future engines. The post API Wants To Add 0W-8, 0W-12 To ILSAC GF-6 Specification appeared first on Counterman Magazine. View the full article

Well this is a first. Apparently, after months of easy puzzles, the August/September “Guess the Car” contest has stumped our readers. So far, Counterman hasn’t received any correct answers. However, we’ve seen some excellent guesses, and we can tell you this: Some of you are on the right track. The woman in the picture is having an “aha moment.” That much is obvious. But how does that translate into the name of a vehicle model? Here are a few answers that are close but not correct: Fiat IdeaGM Bright IdeaHonda Insight If we don’t receive any correct answers in the next week or two, we’ll provide more clues to help you gain some clarity on the current puzzle. The post No Correct Answers For ‘Guess The Car’ … Yet appeared first on Counterman Magazine. View the full article

Get the popcorn; it’s time for a movie. The matinee: “My Cousin Vinny”! If you’ve seen it, you know why it’s the matinee. If not, I won’t ruin it. It’s an enjoyable 1992 comedy that, believe it or not, is related to the information in this article. It’s worth a watch. Who’s heard of one-wheel peel? That’s what it’s called when you decide to “burn rubber” and only one wheel spins, leaving rubber particles from that tire onto the road. It’s not an official term, rather one of joking intention among the performance crowd. However, it doesn’t mean anything is wrong. It’s actually perfectly normal operation for an “open” differential, so for now just remember that term; it’ll all come together down the page. To understand limited-slip, you first must understand normal differential operation. Every vehicle has a differential. The differential is the component in the drivetrain that transfers the power output from the transmission to the axles that drive the wheels. It’s necessary because wheels travel at different speeds when turning a corner. The inside wheel turns slower because it’s essentially traveling in a smaller circle, whereas the outer wheel is traveling in a larger circle so it must turn faster to cover the increased distance. There was a time when virtually every automotive platform was a front-engine, rear-axle design – so I’ll call this “traditional,” for sake of reference. In a traditional drivetrain, the power output from the transmission travels via the driveshaft to the rear-axle assembly. The rear-axle assembly mounts to the rear suspension and consists of the housing itself, with the differential assembly and both rear axles inside. Most full-size trucks and vans, as well as front-engine rear-wheel-drive cars, still use this same design (see Figure 1). Figure 1 The rear-axle assembly often is referred to as just the “rear axle,” “rear end” or “differential,” but most of the time someone is just looking for some of the parts. As technicians, we call it that too. It’s easier and a generally understood reference, but it’s nothing a few key questions can’t handle. The power inputs the rear axle via the differential pinion gear. The pinion gear drives the ring gear, which is bolted to the differential carrier. The carrier houses the spider and side gears. There are two side gears, which are splined to the axles but rotate freely against the carrier (see Figure 2). The spider gears are supported by a center pin that rotates with the carrier, but they also have the ability to spin around that same pin, so the spider gears can move in two different ways. Picture a vehicle traveling in a straight line at a steady speed. Under these conditions, the spider gears do not spin; they remain stationary on the pin, but they rotate with the differential carrier and, in turn, cause the side gears to rotate. In other words, in this example, the ring gear, carrier, spider gears and side gears are all rotating at the same speed and the axles are being driven, both at the same speed. Figure 2 When the vehicle goes around a corner and a different axle (wheel) speed is required from side to side, the spider gears will spin on their mounting pins in order to allow the differential action to occur. The spider gears are still rotating with the ring gear and carrier, transferring the direction of motion through the side gears to the axles, but their ability to spin on their mounts allows them to “walk” around the side gears at the same time, allowing one axle to rotate at a different speed. A differential requires only one spider gear for operation, but for added strength most have two, and some heavy-duty vehicles can have even more. Open Differentials In independent-suspension automotive platforms that include front-wheel drive and mid- or rear-engine rear-wheel drive, no separate rear-axle assembly is needed, and the differential is an internal part of the transmission. Combining the two is what gave us the term “transaxle.” In place of the axles, these vehicles utilize CV (constant-velocity) shafts or half-shafts (very short driveshafts). Regardless of traditional or transaxle, the differential inside operates the same. A standard differential is considered an “open” design. While this allows the wheels to rotate at different speeds when needed, an operating characteristic of an open differential is that it only transfers power to the wheel that spins the easiest. If one wheel is on ice and one is on dry pavement, for example, the wheel on ice will spin, and no power will be transferred to the wheel on dry pavement. The same affect is what causes a car under heavy acceleration to “burn rubber” with only one wheel. On a completely dry road surface and during normal acceleration, an open differential is fine, but add these other factors and traction becomes a problem. From a performance standpoint, if you lose traction, you lose acceleration. The traction of two tires is always better than one, so if your street machine exhibits one-wheel-peel, be prepared for the ribbing to begin. In the era of the “traditional” automotive platform and muscle cars, an open differential wasn’t adequate for the amount of power you had. A solution was needed to allow these cars to get traction from both rear tires, and the “limited-slip” differential (LSD) was the answer. Limited-Slip Differentials LSDs are also known by the familiar GM trademark “positraction,” but it’s the same thing. A limited-slip differential has clutch packs located between the side gears and the differential carrier. Remember, in an open differential, the side gears are splined to the axles, but they spin freely against the carrier. The power in an open differential always flows from the rotating carrier through the spider gears into the side gears. But, if you were to lock the side gears to the carrier, the power would then flow from the carrier directly to the side gears and the axles, eliminating the spider gears but losing differential action. This is where the clutches come into play. The clutch packs consist of friction discs and steel plates. The discs are splined to the side gears and the plates have tabs that lock them onto the carrier. There is a spring between the side gears that keeps a slight tension on the clutch packs, keeping them partially engaged at all times. However, when differential action is required going around a corner, the clutches are able to slip just enough to allow for the action to occur. Here comes the tricky part. Look at the shape of the spider and side gears in Figure 2 on page 53. By nature, when force is applied to these types of gears, they attempt to force themselves apart during rotation. When the differential carrier begins to spin, the spider gears rotate as well, and the natural action of the gears forcing themselves apart presses the side gears toward the carrier, fully engaging the clutch packs. Now, with the side gears effectively locked to the carrier, power can be transferred directly to the axles and wheels. The more traction a wheel has, the more force it will take to move it, and the more force will be pressed against the clutch packs. So, if one wheel begins to slip, a greater force will be applied to the clutch pack on the opposite wheel with better traction. The process goes back and forth instantaneously, allowing a wheel to slip for only a limited amount of time before power is transferred to the other. The result is traction from both wheels, and a burn-out that leaves two tire marks. Pretty cool, huh? Due to the additional cost, the majority of cars and trucks come standard with open differentials. LSDs generally have always been an option. That’s been changing with the advancement of all-wheel-drive technology, and those vehicles will come standard with a limited-slip type of differential. There are many different types and designs of differentials that exhibit the same operating characteristics, including those designed for all-wheel-drive vehicles, so don’t be surprised to see a lot of different stuff. Selling Parts for LSDs When selling parts for an LSD, the two biggest factors are identification and fluid. Even as easily as you can identify a vehicle through its VIN, there are still a number of them – especially trucks – that can have different rear-axle assemblies that are not positively identified by the VIN. It often takes considerable research to figure out what you have, and as technicians we always spend the time to figure it out. But, just as often, we rely on counter professionals who may have more information than us. The biggest problem is that rear-axle identification is often done by a small metal tag or a stamping into the axle housing. These are commonly rusted away, and sometimes disassembly is required before you can make a definitive identification. Over the years, I can honestly say this is the one area of auto repair that has posed the biggest challenge with getting the correct components. There have been times I’ve been certain of what I had, but I was flat-out wrong! The fluid you sell is critical, and you always should use exactly what the manufacturer recommends (again making identification important.) Not only does the viscosity differ between different units, but the additives also have a direct and immediate affect on clutch operation. The wrong fluid can cause wear to the clutches or cause a chattering when turning. Seals are important during repairs, and generally there is only the pinion seal, axle seals and sometimes a rear housing cover gasket, although these have mostly been replaced by silicone-type sealants. The biggest detail with seals is to sell the best quality you can. A tip that’s good to share with your customer – especially if they’re replacing seals – is to make sure the axle vent is operational. Axle vents commonly get plugged with dirt, especially on trucks. The axle assembly will generate heat during use, causing the air inside to expand. If it’s not able to vent, the pressure can overcome the seals and force fluid out. Don’t get caught in that trap. That should cover the basics of LSD operation. The rest I’ll leave to the movie. The post The Lowdown On Limited-Slip Differentials appeared first on Counterman Magazine. View the full article

The Aftermarket Warehouse Distributors Association (AWDA), a community of the Auto Care Association, announced that nominations are open for its 2022 Industry Awards. The AWDA Industry Awards are presented annually during the AWDA Business and Education Conference, which will take place Oct. 30-31 in Las Vegas. Over the years, the list of AWDA award recipients has evolved into a who’s who of aftermarket luminaries. AWDA’s are among the most widely recognized and highly respected awards the aftermarket has to offer. The AWDA Industry Awards include: The Art Fisher Award for Excellence in Education – This award, presented in memory of former AWDA Chairman Art Fisher, recognizes a company or individual for their leadership and commitment to education and training, either within their own organization or throughout the industry. Lifetime Achievement Award in Honor of Martin Fromm – This very selective award recognizes individuals who have, over the course of a career spanning many years, distinguished themselves through their integrity, unselfish commitment to and high level of performance within the motor vehicle aftermarket. Outstanding Leadership Award in Honor of Jack Creamer (Formerly the Jack Creamer Automotive Leader of the Year Award) – This award recognizes an individual, employed in the aftermarket, who over the past several years has made a unique and monumental contribution to the industry and/or the association. Pursuit of Excellence Award: Recognizing Special Achievement – This award is presented in recognition of excellence in business performance and the setting of high standards as an example for others to follow. The deadline to submit award nominations is Aug. 26. Learn more about the award criteria, see former winners and submit nominations by visiting the AWDA webpage. The post Nominations Open For 2022 AWDA Industry Awards appeared first on Counterman Magazine. View the full article

Continental has expanded its line of hybrid-battery cooling fans to provide coverage for some of the most popular hybrid models on the road today. The growing line now delivers direct-replacement fans for Ford, GM, Honda, Hyundai, KIA and Toyota hybrid models from 2003 to 2021. “As the average age of hybrid vehicles on the road continues to climb, it is very important that the ‘air-cooled’ technology used to keep the battery and battery cells properly cooled continues to operate to OE specifications,” said Christina Bergstrom, Continental senior product manager. “That is why we have continued to expand our hybrid-battery cooling fan coverage to popular model years of the Buick LaCrosse, Chevrolet Impala and Volt, Ford C-Max and Fusion, Honda Civic, Hyundai Sonata, Kia Optima, Toyota Camry and Prius, and more. The battery packs on these vehicles can begin to weaken after only five years of service and the cooling fans may need to be replaced in the seventh and eighth year in order to maintain required cooling performance.” Designed as an exact replacement for the original fan, Continental hybrid-battery cooling fans restore the original battery cooling performance to the vehicle. Ensuring that the fan is properly functioning is critical to maintaining the health of the battery and the vehicle’s overall fuel economy. The fans feature an OE design, including identical mounting locations and plug-and-play electrical connections, that helps ensure an easy installation. For more information, visit continentalaftermarket.com or contact [email protected]. The post Continental Adds Coverage For Hybrid-Battery Cooling Fans appeared first on Counterman Magazine. View the full article

Standard Motor Products (SMP) announced that it is the recipient of Waytek’s 2021 Product of the Year Award for SMP’s Trombetta CAN bus power splitters and control modules. Each year, Waytek presents the Product of the Year Award to recognize the supplier that has distinguished itself by introducing an innovative product that delivers outstanding value. The award also recognizes the chosen supplier’s strong commitment to excellence and collaboration with Waytek. The Trombetta CAN bus power splitter and control modules series was selected to win the award due to its high quality, utility and quick acceptance by Waytek customers. The series enables the breaking out of CAN signals using one connector, reducing the number of required plugs, wires and harnesses. “Trombetta’s CAN bus power splitters and control modules are an innovative solution quickly embraced by our customers seeking an affordable, compact product for connecting multiple devices to a J1939 CAN bus network,” Waytek Chief Customer Officer Kevin Pung said. “We are privileged to work with a supplier like Trombetta who is committed to maintaining a strong relationship with us and providing valuable solutions to our customers.” “We are so proud to have been awarded Waytek’s New Product of the Year Award,” added Mike Hassinger, Trombetta’s director of sales and marketing. “The introduction of our new splitter products has been an exciting venture, and we strongly believe these products will emerge as the industry standard. We’d like to thank Waytek for this tremendous honor and look to a strong continued partnership in the future.” The post SMP Wins Waytek New Product Of The Year Award appeared first on Counterman Magazine. View the full article