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Technician Challenge: Easy Access Light #technicianchallenge #dashlight
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By Counterman
Each year, Auto-Wares Group of Companies selects one top technician from its Certified Service Center Network. This individual represents the group at the Aftermarket Auto Parts Alliance’s Technician of the Year competition. Casey O’Sullivan, shop foreman at Interstate Auto Care, received this year’s title as Auto-Wares Group of Companies’ technician of the year.
Honoring Experience and Team Dedication
“Having had Casey on our team for over 25 years, I speak for the rest of my team in congratulating Casey and the other tech of the year nominees for this well-deserved nomination,” said Bill Nalu, owner of Interstate Auto Care. “Like every year, the field of competition promises to be challenging, but the fun and camaraderie that they will share during this event will be something they will never forget.”
Prize Package and National Alliance Technician of the Year Competition
O’Sullivan was honored with a prize package including a gift card, a Blackstone grill and a custom winner plaque. Casey will represent Auto-Wares Group of Companies at the National Alliance Technician of the Year competition, July 7-10, 2025, in Detroit, Michigan – The Motor City. During the competition, the finalists from the Aftermarket Auto Parts Alliance will take a written test to determine who will take home the title of Auto Value & Bumper to Bumper Technician of the Year.
Dedication to Learning Sets O’Sullivan Apart
O’Sullivan earned the
link hidden, please login to viewtitle by excelling among many strong applicants. Auto-Wares praised his training log, which reflects a deep commitment to growth. Casey is an ASE Master Technician. He began working in the field at just 18 years old and now leads through experience and dedication. He also attends industry events such as Tech Expo to stay current with new developments. Leadership Recognizes Commitment and Skill
“I couldn’t be happier for Casey. His dedication to his craft is on another level. I’ve known Casey for about 18 years, and one thing that he has never stopped doing is learning,” said Michael Hellenberg, sales manager for Auto-Wares. “I am very proud of Casey for his accomplishments in the business and look forward to him representing Auto-Wares in the Auto Value and Bumper to Bumper Technician of the Year program.”
Program Recognizes Top Technicians Nationwide
The purpose of the Auto Value and Bumper to Bumper Technician of the Year is to honor and award the professional technicians in the automotive aftermarket service and repair industry. The program recognizes the top professional automotive technicians across North America. Nominees were evaluated on technical skill, diagnostic expertise and training record.
“Casey represents the best of the aftermarket — skill, professionalism, and pride in the work,” said Brian Burkett, director of sales at Auto-Wares. “We are proud to recognize him as our Technician of the Year.”
For more information about the program, visit
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By Counterman
Automotive Parts Associates (APA) announced it is excited to “let the good times roll” with its 2025 Annual General Meeting, which will take place from March 21-23 at the Hilton New Orleans Riverside hotel in New Orleans.
Each year, APA shareholders, TruStar members and valued supplier partners come together to mix, mingle, and network, and the 2025 AGM promises to deliver all that and more with a vibrant New Orleans twist,
link hidden, please login to view said. The meeting will kick off with a lively welcome reception followed by APA’s popular Date Night, where suppliers have the opportunity to take a shareholder or member to dinner for a more personal connection. Attendees will also hear valuable insights from industry leaders, added
link hidden, please login to view. Ted Hughes from the Auto Care Association and Simeon Gutman from Morgan Stanley will provide updates on the state of the industry, while Rob Haslehurst from L.E.K. Consulting will discuss the evolving landscape of electric vehicles. In addition, cybersecurity expert Gary Beadle will deliver a timely presentation on protecting businesses in an increasingly digital world. Alongside these informative sessions, scheduled one-on-one meetings between shareholders, members and suppliers will allow for dedicated business discussions.
The meeting will conclude with a memorable awards dinner at the renowned National WWII Museum, where APA said it will celebrate outstanding achievements within its network. Guests can expect a night filled with celebration, fun and a dash of New Orleans charm.
“Our Annual General Meeting is more than just a gathering; it’s where connections are made, ideas are sparked, and partnerships thrive,” said Steve Tucker, president of APA. “By bringing our shareholders, members, and supplier partners together, we set the stage for shared success in the year ahead.”
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By Counterman
Autel announced its tablets have been certified by the Auto Authentication Authority (AutoAuth) to access Mercedes-Benz vehicles’ Security Gateway (SGW). As a result, “Autel tablet users can now access more vehicle brands’ secure gateways than any aftermarket tool using the authentication service,” the company explained in a news release about the certification.
In addition, Autel negotiated with Volkswagen/Audi Group to add SGW access capability to its diagnostics and service tablets, and, last month, Autel added the functionality to its tablets. Users can purchase single VW/Audi VIN/24-hour sessions or unlimited VINs/full-year access plans.
“Increasingly, automakers are securing critical vehicle systems behind gateway modules. We have prioritized getting our tablets authorized to access these systems and enabling our technicians to service the vehicles they need to. Autel has consistently led the aftermarket in getting this functionality to our products and technicians,” said Maurice Miller,
link hidden, please login to view vice president of customer success. Once Autel tablet owners register their tool for Mercedes-Benz vehicle SGW access with AutoAuth, they can perform restricted functions, including clearing codes, active tests, special functions, service resets, coding and adaptations, and Advanced Driver Assistance System (ADAS) calibrations, according to
link hidden, please login to view. Mercedes-Benz vehicles with the SGW include 2021 and newer CLE (236), GLC (254), EQE (294), EQE (295), EQS (296), S (223), and C (206) models.
Mercedes-Benz is the latest automaker to authorize Autel tablets to access SGW-protected systems via AutoAuth. Technicians can also access Nissan and Stellantis (Chrysler, Dodge, Jeep, Ram, Fiat, Alfa Romeo and Maserati) vehicles with an SGW via an AutoAuth-registered Autel tablet, the company explained.
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