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    • By Dorman Products
      Why auto mechanics should check cabin air filters in every vehicle
    • By Counterman
      It’s been estimated that fraudulent warranty claims cost auto parts stores $600 million every year.
      Those costs stem from a number of expenses that are set in motion by a return, including manually processing credits; reverse logistics and transportation; repackaging products; and additional quality-control testing to rule out major defects in materials.
      The “Check the Part” campaign estimates that more than 50% of warranty returns are either brand-new or not the manufacturer’s product – which suggests that many parts professionals aren’t even looking at the item that’s being returned.
      Endorsed by MEMA Aftermarket Suppliers and the Auto Care Association, the campaign encourages parts professionals to follow a simple three-step process when processing warranty returns:
      Open the box. Inspect the part. Verify the return. Recently, Dorman Products published a return guide for fluid reservoirs.
      If a customer wants to return a fluid reservoir, Dorman recommends these four steps to determine if it’s a valid warranty claim:
      Verify that it’s the right part type. Some customers return unrelated products and heavy objects as a scam to get money back. If it’s the correct part type, verify the part marking. Dorman reservoirs have the part number molded into the part, so you can be sure it’s the right part in the box. Verify that the cap is present in the box. Each Dorman reservoir comes with a cap, and if the cap is missing, the reservoir might not be covered under warranty policy. Verify whether the part has been used. A mounted or used reservoir will have marks from mounting fasteners, residue from being filled and/or yellowing from heat. If it doesn’t appear to be used, it may be new and unmounted, and therefore can be sold again. When the customer describes the reason for returning the part, write it on the side of the box. This can greatly help in identifying and fixing these issues. You can download a PDF of the return guide below:
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    • By Alan
      To Importers in the Global Tire Industry:

      Please read this  as it might inspire you. Many international friends have been perplexed about how to import tires manufactured in China and sell them in their home countries. China's tire industry has experienced rapid growth over the past decade, marking a period of significant dividends. Many early investments in large factories have yielded substantial returns. However, with an increasing number of factories and brands, the competition has intensified. For those who wish to enter this industry but are unsure about how to proceed, please follow my website. I will periodically update it with information about China's tire industry for your reference. 
      please follow: link hidden, please login to view 
    • By Counterman
      The Tire Industry Association has joined other association leaders to support the critical global Right to Repair movement by signing the new Right to Repair position statement.
      The statement enumerates the core beliefs of the movement and the objectives and intended outcomes of right to repair legislation. The document also sets forth 10 best-practice principles to developing a framework for Right to Repair legislation that any supporting country can use and adapt them to their needs.
      Globally, the automotive aftermarket keeps 1.5 billion vehicles on the road while contributing $1.8 trillion to the global economy. After vehicles exit their warranty period, independent repair shops perform 70% of repairs. This vibrant industry and the consumer choice that it creates is being threatened by automotive manufacturers that block access to wirelessly transmitted vehicle repair and maintenance data, according to TIA.
      Without the convenience and choice of independent parts and repair, especially in suburban and rural communities, consumers will have limited access to affordable vehicle service and repair. These restrictions can have catastrophic effects on local economies and the well-being and safety of millions that rely on vehicle transportation daily, TIA says.
      In the United States, the automotive aftermarket is a $492 billion industry employing 4.5 million professionals, according to the Auto Care Association. 
      “Right to Repair is a top priority for TIA members and for the global automotive aftermarket,” said Richard “Dick” Gust, TIA CEO. “Without safeguards, independent automotive repairers and vehicle owners will have fewer repair options, face longer wait times and pay higher prices when they repair their vehicles. It is crucial for independent auto repair locations to have access to the equipment and data needed to repair today’s highly technological vehicles and that consumers have a choice in where they get their vehicles repaired.”
      Both 
      link hidden, please login to view and  link hidden, please login to view have successfully retained their drivers’ right to repair their vehicles. These countries are a model for similar legislation in the United States that levels the playing field and keeps the consumer at the heart of decision-making across the transportation ecosystem. Read the full position statement 
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    • A-premium Auto Parts:5% OFF with Code GM5.
    • By Dorman Products
      Car leaking coolant from engine or HVAC? Check out Dorman’s replacements and OE FIX solutions.

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