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How To: Replace Your Power Brake Booster


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    • By Counterman
      ost of our workdays are spent typing and mouse-clicking our way through hundreds of parts requests and catalogue prompts, and we rely heavily on computers for most aspects of our daily operations. Think of the last time your store’s internet or server network went down. Catalogue and inventory information, ordering and receiving functions, invoice printers, driver dispatch and order tracking, and even time clock access are all crippled when the plug gets pulled. Chaos ensues, and if there is no backup plan in place, work grinds to a halt. Depending on corporate policy, you may even have to close the doors until you are back up and running. 
      Even when our computers are running at peak efficiency, the quality of the information we feed into the system has the potential to create a snowball effect of errors, wasting time, personnel resources, inventory dollars, and, ultimately, disappointing our customers. The phrase “garbage in, garbage out” dates to the early days of the computing industry and is a simple way of recalling that no matter how far information technology has progressed in the past 75 years, we still need to capture the correct information to begin that automated process successfully. 
      It all begins with the customer. We rely on them to present us with the basic vehicle and diagnostic information required to catalogue the correct parts, but once we take control of the process, we still need to maintain the integrity of that information. Asking the right questions, following relevant prompts, and verifying options that differentiate similar products lead to successful sales and reduce the number of returns. 
      When you call the parts department at your local OEM dealer, their initial reply is often to ask for the last eight digits of the VIN. That (relatively) simple bit of information serves to eliminate a lot of these errors, identifying the vehicle and all its individual options. It eliminates multiple questions that must be asked (and correctly answered) to lead the parts specialist to the appropriate listings. This reduces the margin for error, but certainly does not eliminate it altogether. Just as a customer might misquote their vehicle descriptors, the customer may misread or misspeak the VIN information, or the parts specialist might write it down incorrectly. It is also a good practice to keep accurate notes (on paper) to keep track of previous calls and orders. These notes also may help your coworkers get up to speed if they need to take over for you with a customer, so legible handwriting counts! Complete notes will help refresh your memory in the event of a comeback or complaint, and may come in handy if you are asked to explain what went wrong with a particular transaction.
      I prefer to repeat a customer’s information back to them, showing that they have my full attention and confirming that what I think I heard is what they believe they asked for. They should not have to repeat themselves, but confirmation is critical at this point in the process. It is certainly better than getting through an entire transaction before realizing the customer who just told you they drive a “Cherokee” is now busy loading their parts order into the back of a GRAND Cherokee!
      Incorrect information anywhere within the conversation can skew the results, and guessing at vehicle identification or options is a recipe for returns. Occasionally, we can skip through irrelevant screen prompts, or even bypass the computer altogether when we know something by heart, but when in doubt, ASK THE QUESTION! We may not be able to prevent our customers from guessing at critical answers, or even from giving us inconsistent information, but we are able to limit the amount of “garbage” that we feed into our computer on our customer’s behalf. 
      When we do encounter a legitimate catalog error, we shouldn’t just blame the computer. In these cases, the “garbage out” is the result of an error (likely made by another human) that was fed into the database. The computer is just repeating the answer it was programmed to give based on the information requested. It is important to report these errors so that the catalogue provider can investigate the error and make any necessary corrections quickly. 
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    • By Counterman
      Like many product lines in our inventories, brake pads are often dual or even triple lined. To service a wide variety of vehicles and customer types in a dynamic market, it has become a necessity to offer various price points on one of the most critical safety items we offer. 
      Price is only one of the criteria we should be using to determine the most appropriate product for the customers’ needs, but it is the one that seems to get the most attention. Too often, price is quoted as shorthand for quality, and we present a good/better/best option based on their price points. Rather than presenting the features and benefits of each product, we often gloss over the “how and why” in favor of the “how much.” When we present items in this manner, we commoditize them, leading the customer to believe there is very little difference between the products, aside from the amount of money they are going to spend today. Often, the value derived from improved performance and longer lifespan of the better-quality product exceeds the difference in price between it and the lesser-priced equivalent. 
      For brake pads, the composition of the friction material is the first area where quality really counts. Beyond the basic “semi-metallic” vs. “ceramic” terminology lies a complex chemistry of elements that created a slab of material that is expected to provide excellent stopping power in all driving conditions without squealing or leaving dusty residue on your customers’ wheels. Premium brake friction material is often designed with specific applications and usage in mind. The friction formulation of a “ceramic” pad intended for a commuter sedan will be different than a ceramic pad intended for a police pursuit vehicle, or even a full-size truck that is used commercially. The entry-level pad manufacturer may take a more “universal” approach, with the friction material providing average performance across a wide range of appli-cations, but underperforming in critical areas where a premium pad would give better longevity and quality of service. 
      Beyond the friction material, the backing plate is another area where you get what you pay for. Galvanized, E-coated or powder-coated backing plates have better corrosion resistance than those plates treated with a simple coat of paint. When corrosion creeps between the pad material and the backing plate, a phenomenon known as rust-jacking can weaken the bond between materials, leading to pad delamination. Premium pads also are more likely to feature an attached shim, which can help reduce the vibrations that cause squealing.
      NVH complaints are also commonly caused by reusing existing pad retaining hardware, or eliminating it altogether. Unfortunately, I have seen more than a few instances of poorly-stamped or thickly painted backing plates preventing the pad and hardware all fitting correctly into the caliper bracket. Some folks resort to grinding or filing away the edge of the backing plate, creating another path for corrosion down the road. Worse yet, others entirely omit the stainless hardware clips, resulting in a clunk or rattle with every pedal application. It continues to baffle me that some entry-level (and even mid-grade) pad pack-ages still do not include hardware, even though they are a critical part of a complete disc brake job.
      Electronic brake pad wear sensors are an increasingly common design feature, either molded directly into the friction material, or clipped into the backing plate of one or more pads. In my own opinion, the ideal premium brake pad set should include friction material purpose-built for the intended application, a good quality shimmed and coated backing plate, the necessary installation hardware, electronic wear sensor (if equipped), and any included warranty should be commensurate with the intended service life of the pads.
      When it comes to premium products, it is often these “extras” that people don’t consider when comparing them to lesser brands. Application-matched friction materials, manufacturing and design features that ensure a long and trouble-free service life, as well as the convenience of having all the necessary components collected into one package, saves the customer time and labor initially, and over the (longer) life of the product, actually provides more value per mile than lesser competitive products.
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    • By garryhe
      When it comes to the safety and performance of your vehicle, selecting the right brake pads is paramount. As a leader in the industry, Ketulla is dedicated to providing high-quality brake pads tailored to meet the diverse needs of drivers worldwide. Whether you're in search of OEM, ODM, or aftermarket brake pads, let us guide you through the process of choosing the perfect fit for your vehicle.
      Understanding Ketulla Brake Pads: At Ketulla, we offer a comprehensive range of brake pads, each designed to deliver exceptional performance and reliability:
      Ketulla OEM Brake Pads:
      Brake pads types: Ceramic, semi-metallic, low metallic brake pads Crafted to meet the exact specifications of leading vehicle manufacturers. Engineered for precision fit and optimal performance. Designed to maintain the integrity of your vehicle's braking system while ensuring safety and reliability. Ketulla ODM Brake Pads:
      Tailored solutions for OEM manufacturers and distributors. Customized to meet specific performance requirements and branding preferences. Engineered with cutting-edge technology and premium materials to exceed industry standards. Ketulla Aftermarket Brake Pads:
      High-quality alternatives for drivers seeking performance and value. Designed to provide consistent braking performance and durability. Available in a variety of formulations, including organic, semi-metallic, and ceramic, to suit different driving needs and preferences. Choosing the Right Ketulla Brake Pads: Selecting the ideal Ketulla brake pads for your vehicle is a straightforward process when you consider the following factors:
      Vehicle Compatibility:
      Ensure that the brake pads you choose are compatible with your vehicle's make, model, and year. Consult your vehicle manufacturer's specifications or contact Ketulla customer support for assistance in selecting the right brake pads. Driving Conditions and Habits:
      Tailor your brake pad selection to match your driving habits and conditions. For daily commuting and city driving, consider Ketulla's OEM or aftermarket brake pads for reliable performance in varied conditions. If you frequently tow heavy loads or engage in performance driving, opt for Ketulla's ODM or aftermarket high-performance brake pads for enhanced stopping power and durability. Budget and Performance:
      Ketulla offers brake pads to suit every budget and performance requirement. Choose from our range of OEM, ODM, and aftermarket options based on your budget constraints and desired level of performance. Rest assured that with Ketulla brake pads, you're investing in quality and reliability, regardless of your budget. If you want to know more, just look through our webpages(
      link hidden, please login to view), our professional team always be at your service.
    • By Dorman Products
      Making your own gaskets? Get a hollow punch set for pro results
    • A-premium Auto Parts:5% OFF with Code GM5.
    • By garryhe
      Explore Top-Quality Brake Pads for Toyota Models at Our Factory!
      Hello everyone!
      As a professional brake pad manufacturing factory, we are proud to announce that we cover over 98% of global automotive brands and have cataloged every model for easy reference by our customers.
      We are excited to introduce our extensive range of brake pads for various Toyota models. You can effortlessly browse and purchase them through our website. Whether you need brake pads for the classic Camry, the stylish Corolla, or the robust Tacoma, we have you covered.
      Our brake pads boast premium materials, and expert craftsmanship, and undergo rigorous quality control to ensure the highest levels of safety and performance. We guarantee that our products will exceed your expectations and provide you with confidence and peace of mind in your driving experience.
      Whether you're a professional mechanic or an automotive enthusiast, we welcome you to explore our wide range of brake pad offerings at our factory. We are confident that you will be satisfied with the quality of our products and services.
      Visit our website to discover more: 
      link hidden, please login to view and  link hidden, please login to view Thank you for choosing us, and we look forward to collaborating with you!
      Thank you!

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