Top 10 Emergency Kit Items To Keep In Your Car, Truck, or SUV
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By Counterman
Scheduling of delivery drivers can be one of the more difficult personnel-related tasks for any manager. Often at the lower end of your pay scale and frequently staffed by part-time employees, these positions can be difficult to screen, fill and maintain. They are a critical link to commercial success, yet their value is easily overlooked when weekly schedules are created.
In many retail environments, analysis of prior hour-by-hour sales figures often shapes the forecast for staffing future shifts. Adequate staffing at the front counter is critical to assisting customers and moving merchandise efficiently, but in order to accurately forecast demand for delivery drivers, we must ignore the majority of retail sales, which occur in-store or, increasingly, as online purchases. Unless your business model includes “home delivery” to retail customers, staffing your delivery needs will revolve exclusively around your commercial accounts.
Having adequate delivery capability to maintain (or strengthen) your commercial relationships can look different for each location. Vehicle and personnel numbers will vary based primarily on that individual store’s customer mix and the type of market served. Wholesale jobbers generally serve a broader geographic area than retailers, due in part to their smaller store network. A chain retailer is more likely to have a greater concentration of individual stores per square mile, each serving a smaller area, while the jobber maintains a larger commercial customer base spread across a larger geographic area.
As a result, jobbers tend to make better use of scheduled route delivery, in contrast to focusing on frequent short “on-demand” deliveries in the immediate area. These schedules are much easier to forecast, as they are somewhat consistent throughout the business day. When scheduling for the “hot-shot” portion of your delivery needs, however, the natural ebb and flow of your store’s daily routine become an important factor. There are key points throughout each day that require additional delivery staffing.
Many stores enjoy some form of overnight warehouse delivery, and those daily orders will be expected at shops across your territory as soon as possible the following morning. Between those “first thing in the morning” deliveries and the daily ritual of vehicle pre-checks, the first hour of the workday can be a beehive of activity for your delivery staff. By the time your trucks are returning from their early rounds, orders generated from those 8 a.m. diagnostic appointments at shops across your market have begun to filter in, resulting in another rush. Customer calls ramp up again before and during the traditional lunch hour, as shops try to arrange deliveries to arrive before technicians return from their breaks. Another flurry of dispatches will be in response to the afternoon’s diagnostics, with shops hoping to wrap up repairs before end of day, and to beat the overnight order deadlines for the next day’s business.
In addition to customer-driven rushes, we may also see a spike in driver demand centered around our own incoming deliveries. Stores with midday warehouse deliveries will see a surge in demand around these times, as well as those created by UPS or FedEx drop-offs. Most of our best customers already know what time to expect such special orders, and the volume of “where’s my stuff?” calls will add to the sense of immediacy felt by everyone on staff!
Delivery scheduling can also be adversely affected by seasonality and holidays. Freezing or snowy weather not only creates delays in parts deliveries from the warehouse and at store levels, but it can also limit an individual driver’s ability to report for duty as scheduled, creating a gap in coverage. Coupled with the longer delivery times required for the remaining staff to complete routes safely, it can create temporary bottlenecks. Holidays also create personnel issues, as we attempt to find coverage for those days that everyone wants to spend with family and friends. Travel-intensive holidays like Memorial Day, Independence Day and Labor Day also create an increased demand from shops prepping vehicles for extended trips, with added pressure for everyone to complete repairs, often at the last minute.
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By Counterman
It’s a common comeback: a failed starter covered in oil. Let’s break down why replacing it alone won’t fix the issue and how to prevent it.
The starter converts electrical energy into mechanical rotation to crank the engine. It relies on clean, dry internal components for proper operation. Engine seals, like valve covers, cam seals, rear main seals and oil pans, are designed to keep oil contained. When these seals fail, oil can leak externally and contaminate components mounted below, including the starter.
In some vehicle layouts, a rear main seal leak can travel along the bellhousing and reach the starter, though that depends on how the engine and transmission are positioned.
An oil-soaked starter can suffer internal damage to brushes and electrical contacts, leading to slow crank, intermittent operation, or no crank at all. Oil also attracts dirt, accelerating wear.
Heat plays a role as well. On vehicles where the starter is located near the exhaust, oil contamination can bake onto the housing and internal components, forming a varnish or sludge. That buildup can increase electrical resistance and further degrade starter performance.
In real world situations, a technician may replace the starter, only to see the new one fail prematurely. That often results in warranty returns, but the real issue is the unresolved oil leak continuing to contaminate the replacement unit.
Verify the starter concern, then inspect for oil contamination. Check above the starter for leaks from valve covers, cam seals, or rear main seals. ASE diagnostic logic emphasizes fixing the root cause before replacing components. The correct repair may involve replacing the failed gasket or seal. If immediate repair isn’t practical,
link hidden, please login to view can be used to help restore seal condition and reduce leakage. To apply, add it to the engine oil, do not overfill, run the engine to circulate, then drive normally. Most leaks stop within a few days of operation. If the starter is oil-soaked, the leak is the problem. Fix it, or the failure will come back.
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By Counterman
link hidden, please login to view has recognized Truck-Lite and ECCO as its latest suppliers to earn the VIPAR Heavy Duty Strategic Partner (VSP) designation. The two companies, both part of Clarience Technologies, join a group of suppliers that demonstrate a strong commitment to supporting the organization’s distributors, fleets and strategic initiatives across the heavy-duty aftermarket. “Truck-Lite and ECCO bring exceptional value to our distributor network through their commitment to innovation, safety, and service,” said Larry Griffin, vice president of program management for VIPAR Heavy Duty. “Their strong support of fleets, investment in data quality, and product offerings that extend across key international markets align closely with our strategic priorities. We are pleased to welcome them as Strategic Partners.”
Designation Criteria and Program Support
Truck-Lite and ECCO earned the designation by meeting key criteria established by
link hidden, please login to view, including active support of fleets through the organization’s National Accounts Program. The companies also contributed product content to PARTSPHERE PIM®, VIPAR Heavy Duty’s product information management system, and delivered comprehensive product programs that serve both VIPAR Heavy Duty and Power Heavy Duty distributors. “We are honored that Truck-Lite and ECCO have been recognized as VIPAR Heavy Duty Strategic Partners,” said Brian Olsen, executive vice president and president, Visibility Solutions, at Clarience Technologies. “This designation reflects our shared commitment to supporting distributors and fleets with innovative, high-quality solutions. We value our partnership and look forward to continued collaboration to deliver value across the heavy-duty aftermarket.”
Benefits of VSP Designation
Suppliers that earn the VSP designation benefit from enhanced visibility and engagement opportunities, including special recognition and priority positioning at the IMPACT Conference. They also receive expanded branding across distributor touchpoints and increased networking and collaboration with the VIPAR Heavy Duty Family of Companies team and distributor members.
Truck-Lite and ECCO join the VSP group alongside Baldwin Filters, Donaldson Company, East Penn, Grote, Prestone, Tectran and Tramec.
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By Counterman
link hidden, please login to view’s 2026 Annual Meeting and Giving Rally brought together more than 850 distributor members, suppliers, and industry partners for a week of connection, collaboration, and industry advancement, while raising $70,000 for the Automotive Aftermarket Charitable Foundation (AACF). “The generosity and engagement we saw this week was truly inspiring,” said Tina Hubbard, president and CEO of HDA Truck Pride. “Raising $70,000 for AACF reflects the powerful heart of this network—coming together to support our own when it matters most.”
Tina Hubbard, president and CEO, HDA Truck Pride. The event kicked off with a welcome reception, live auction, and the annual Giving Rally Cornhole Tournament, setting the tone for a week centered on purpose and community. Proceeds from activities throughout the week directly benefit AACF, which provides critical support to families within the aftermarket industry facing hardship.
“Spending time with the
link hidden, please login to view Truck Pride community at their Annual Meeting was incredibly meaningful,” shared John Kairys, executive director of The Automotive Aftermarket Charitable Foundation (AACF). “The conversations, the willingness to help, and the genuine care for others in our industry really stood out. That kind of support allows AACF to step in quickly and make a real difference for families facing difficult moments.” Trade Show And Breakout Sessions
Monday’s agenda featured a trade show where attendees connected on new product innovations to drive business forward. A series of breakout sessions delivered actionable insights on key topics including artificial intelligence adoption, cybersecurity preparedness, digital visibility, operational efficiency and workforce development.
USS Midway And Cornhole Tournament Finals
An evening aboard the historic USS Midway brought attendees together for laughter, friendship, patriotism, and a tribute to veterans. The cornhole tournament finals were held onboard, with Joe Brooks and Dan Harbut of Acme Truck Brake & Supply taking home the championship title.
Network Growth, CVL Warehouse, And Right-To-Repair
Tuesday’s general session highlighted the continued strength and growth of the HDA Truck Pride network, which now includes more than 220 member companies, more than 1,000 distributor locations, and more than 550 service affiliates across North America. Leadership emphasized ongoing investments in the new HDA Truck Pride CVL Warehouse with expanded product access, digital transformation, and workforce development.
Advocacy efforts included Right-to-Repair initiatives and building future talent pipelines.
HDA Truck Pride EDDY Awards
The meeting recognized excellence across the network through several HDA Truck Pride EDDY Awards, celebrating outstanding contributions to education, leadership, and professional development.
“HDA Truck Pride is a great place to be—because of our people,” Hubbard said. “Every member who chose to invest in us. Every supplier who chose to partner with us. Every staff member who chooses to show up every day. We built this. And we are only getting started. We’re especially grateful to our supplier partners, including our Annual Meeting Valor sponsors — Gates, Milwaukee, Old World Industries, Valvoline, and Bendix, without whose support we wouldn’t be where we are today.”
Pictured above (from left): Jon Owens, president, AACF Board of Trustees; Tina Hubbard, president & CEO, HDA Truck Pride; John Kairys, executive director, AACF.
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By liangyanyang
When maintaining heavy-duty trucks and diesel engines, choosing the right filter is crucial for engine performance and operating costs. Many fleet owners and dealers typically compare original equipment manufacturer (OEM) truck filters with aftermarket truck filters before making a purchase.
So, what's the difference between original equipment manufacturer (OEM) filters and aftermarket filters?
What is an original equipment truck filter?
Original equipment (OEM) filters are manufactured to the specifications of the original vehicle or engine manufacturer. These filters are designed to meet the requirements of the original equipment system in terms of filtration efficiency, airflow, and durability.
Original equipment manufacturer (OEM) filters are typically used for:
Heavy trucks Commercial vehicles construction machinery diesel engine The advantages of original equipment manufacturer (OEM) filters include:
Stable quality Reliable compatibility Stable performance Longer engine protection time What are aftermarket truck filters?
Aftermarket filters are replacement products manufactured by independent filter manufacturers. High-quality aftermarket truck filters offer similar performance to original equipment manufacturer (OEM) products at a more competitive price.
Professional aftermarket filter manufacturers typically offer:
Original replacement filter Custom Brands Provide bulk supply to distributors Flexible production solutions Original equipment manufacturer (OEM) filters vs. aftermarket filters: key differences
feature Original filter Aftermarket Filters compatibility Fully compliant with original factory standards Depends on the manufacturer price higher More cost-effective Brand promotion Original brand Custom/OEM branding services are available. Supply flexibility Limited Flexible Bulk Production custom made low High How to choose a suitable truck filter supplier
Whether choosing original equipment manufacturer (OEM) filters or aftermarket filters, the quality of the supplier is the most important factor.
A reliable truck filter manufacturer should provide:
Stable filtration performance High-quality materials OEM Replacement Support Strict quality control Rapid delivery capability Why do many dealers choose aftermarket filters?
Today, many global dealers prefer aftermarket truck filters because they offer the following advantages:
Higher profit margins Original factory quality and performance Flexible Packaging Solutions Reduce procurement costs High-quality aftermarket filters can effectively protect diesel engines while reducing maintenance costs.
in conclusion
Original equipment (OEM) and aftermarket truck filters each have their advantages. The key is to choose a trustworthy filter manufacturer that ensures reliable quality and long-term supply support.
If you are looking for OEM replacement filters, custom filter solutions, or bulk truck filter supplies, partnering with an experienced manufacturer can help your business grow faster.
website：www.ixinfilter.com
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