Snap-on Releases Q3 ‘Tuesday Topic Training’ Schedule
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By Counterman
link hidden, please login to view introduces a new line of Transtar Brand 100% all New Components Torque Converters which it said are engineered specifically for 2011-up Ford Trucks and Vans equipped with 6R140 transmissions. Designed to meet the demands of modern gas and diesel powertrains, these converters deliver consistent, dependable performance for today’s rebuilders and come with a 12-month/unlimited mileage warranty.
Developed by an engineering team with decades of experience supporting global automotive programs, all converters are manufactured to OE specifications and designed to meet or exceed factory performance standards,
link hidden, please login to view said. Applications & Coverage
2011-Up Ford F250, F350 and F450 with 6r140 transmission. 2016-Up Ford E350 and E450 with 6R140 transmission. Available Part Numbers
TS-FM1261 (6.2L; 6.8L Gas Engines) TS-FM1262 (6.7L Diesel Engine, 6 Mounting Studs) TS-FM1265 (7.3L Gas Engine) For optimal performance, pair with Transtar Low Viscosity Fluid.
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By Counterman
To be successful in aftermarket parts sales requires a very broad knowledge base. It means having the ability to address customer parts requests for dozens of different vehicle manufacturers spanning more than 75 years of production, including multiple vehicle systems. Much like our inventory mix, our employees’ knowledge needs to be “spread out” to accommodate these varied requests. Sure, we all have our strengths and specialties, but imagine the bottlenecks at the counter if Heather was the only staff member familiar with reading the paper catalogs covering vintage applications, or that Larry couldn’t catalog anything unless it was for a domestic vehicle.
While we would never hire a counterperson with such gaping blind spots concerning vehicle knowledge, when it comes to store operations, these kinds of scenarios happen every day. Cross-training staff eases the burden for everyone in the organization, from the top down. Becoming an “expert” in your own particular role doesn’t need to prevent you from being a versatile member of the team.
link hidden, please login to view For obvious reasons, not every employee will be responsible for making management-level decisions. But when it comes to daily operations, each member of your staff needs to be given not only the tools to succeed, but also the skills and authority to use those tools effectively. We’ve all worked in locations with extended business hours or short-staffing situations, and felt the pinch when a key member of the team was absent. Picking up the slack in these situations has become a harsh reality in today’s business environment, and without cross-training for the remaining employees, everyone on both sides of the counter suffers for it.
Depending on your individual role within the organization, you may have very little exposure to some of the other roles being performed around you, or you may already have experienced each role along the way to your current position. The hierarchy of roles in this industry tends to follow a natural progression, from delivery and stocking associates to counter and sales positions, and eventually to various management roles. Along the way, there is often considerable overlap in skills and responsibilities at each stage.
At any level of the hierarchy, the most destructive employee attitude is the “not my job” attitude. Traditional workforce roles generally fall into either “labor” or “management” categories. Many organizations even reinforce this idea through uniform choices. Unfortunately, this also may create a division among employees, who feel that titles are designed to separate them rather than to complement each other. Even worse than those employees who claim that something is “above their pay grade” are those members of the team who believe that performing a particular task is beneath them. Having a delivery driver who is comfortable with helping with simple customer service tasks is no less important than the keyholding manager who makes a hot-shot delivery to help maintain a commercial customer’s workflow. Cross-training works in both directions!
There may not be an “I” in “team,” but there are two of them in “idiot.” Building a team that can move effortlessly between roles requires all parties to be invested in the overall success of the business, not just their own individual interests. We need to identify those members of our team who are most capable of (and interested in) growth beyond just a narrowly defined job description. We need to encourage them to acquire new skills, and to remind employees who already possess those skills that having others trained in their role is a benefit, not a threat.
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By Counterman
The Auto Care Association announced the release of ACES 5.0 and PIES 8.0, the latest updates to the industry’s data standards, along with supporting reference database schema updates. The new versions follow a comprehensive, yearlong industry review and introduce enhanced capabilities designed to support more accurate, flexible and scalable data exchange across the automotive aftermarket. Updated schemas in this release include VCdb 2.0, Qdb 2.0, PCdb 2.0, PAdb 5.0 and Brand Table 2.0.
Standardized data for evolving global and regulatory needs
ACES (Aftermarket Catalog Exchange Standard) and PIES (Product Information Exchange Standard) serve as the industry’s standardized, machine-readable (XML) methods for exchanging product fitment and product information data across the Americas. These standards are used by manufacturers, distributors, retailers, e-commerce platforms and solution providers across multiple sectors.
“ACES and PIES are foundational to how the aftermarket communicates product data,” said Jonathan Larsen, vice president, digital products and standards,
link hidden, please login to view. “These updates are focused on helping the industry to deliver richer content, improve data accuracy and adapt to evolving global and regulatory needs.” New in ACES 5.0
Support for vehicle- and part-specific non-diagram digital assets within the App Segment; Multiple descriptions for a single digital asset; and Expanded multilingual capabilities for the “MfrLabel” field. New in PIES 8.0
Extended Producer Responsibility (EPR) packaging data to support regulatory compliance; Multiple package configurations at a single pack level; and Digital asset file hashing and record sequencing to improve data validation and organization. Increased accuracy and efficiency across the supply chain
Together, these updates to ACES and PIES make it easier to deliver richer product content, improve data consistency across partners and better support compliance and evolving market demands. The result is more accurate product listings, fewer errors and a more efficient flow of data across the supply chain.
Compatible with Catalog Assessment Reporting Tool
In addition, the AutoCareVIP.com Catalog Assessment Reporting Tool now supports ACES 5.0 and PIES 8.0 files. This free tool helps users evaluate and improve the quality of their ACES and PIES data.
Full details on the ACES and PIES release are provided in the Auto Care Association’s latest
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By Counterman
link hidden, please login to view announced the release of 131 new part numbers in the first quarter of 2026, expanding coverage for more than 27 million vehicles in operation across North America. The new part numbers span key product categories including rotating electrical and engine management, with coverage across a wide range of late-model domestic and import applications. These additions continue to strengthen WAI’s ability to deliver timely, in-demand solutions to the aftermarket.
“Our product development efforts remain focused on identifying opportunities that help our customers service the vehicles they see every day,” said Ron Bernstein, president, North America, WAI Global. “By continuing to introduce new coverage aligned with current vehicle trends, we ensure our partners have access to dependable 100% NEW solutions that keep their businesses moving forward.”
High-impact late-model applications released during the first quarter include WPM5013L wiper motor for Chevrolet, 11980N alternator for Hyundai and 31294N starter for BMW, supporting vehicles through the 2025 model year.
These launches represent more than expanded coverage, they reflect
link hidden, please login to view’s proactive strategy to bring high-VIO, late-model parts to market at the earliest point in the replacement cycle, ensuring customers are prepared before demand peaks, the company said. WAI added it delivers reliable solutions that help reduce comebacks, protect shop reputations and support long-term customer trust. The post
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By Counterman
PRT, a brand of the ADD Group, announces the arrival of new applications for light vehicles. The launches include strategic models across North America, such as the Ford Bronco, Volvo V60, Subaru CrossTrek, Volkswagen Jetta, Nissan Rogue and Toyota Corolla Cross Hybrid, among others.
The new items include complete strut assemblies and shock absorbers, representing over 25 million vehicles in new coverage.
PRT products are produced under the strictest OE quality processes required by the main automakers, according to the company. “PRT continues to strengthen its position in North America, bringing OE quality, premium performance, advanced technology and leading application coverage. The new products are available in the U.S. and ready to ship,” explains Bruno Bello, director of global marketing at
link hidden, please login to view. For more information, call 1-770-238-1611, visit
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