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MEMA, the Vehicle Suppliers Association, has named Megan Gardner as executive director of marketing and communications. In this new role, Gardner leads all MEMA marketing and communications functions, including strategy and execution for MEMA’s digital platforms, branding, advertising, event marketing and media relations. Prior to MEMA’s recent reorganization, marketing and communication responsibilities were siloed across MEMA’s four divisions. Gardner was most recently senior director of marketing, membership and sponsorship for MEMA’s former aftermarket division. “Megan has proven herself as a dynamic marketer and collaborative leader,” MEMA President and CEO Bill Long said. “She is very member-focused and has the experience we need to support our short- and long-term goals.” Since joining MEMA in January 2019, Gardner has created a robust aftermarket marketing program and improved member outreach. Under her leadership, MEMA’s former aftermarket division’s membership, event attendance and sponsorships significantly increased. In the last six months, Gardner worked with MEMA’s leadership team and other external partners to successfully drive MEMA’s rebrand. “It’s an exciting time at MEMA, and I’m honored to be working with such a talented and dedicated team,” said Gardner, who leads the seven-member marketing and communications team. “The team will support MEMA and its two membership groups: MEMA Original Equipment Suppliers and MEMA Aftermarket Suppliers, as well as MEMA’s Government Affairs and MEMA’s Center for Sustainability. It’s a privilege to serve MEMA in a capacity that honors both its rich history and helps to drive its bright future.” AftermarketNews named Gardner in its 2022 “Women at the Wheel” class, a tribute to women making a difference in the automotive aftermarket. That same year, she earned an Aftermarket Automotive Professional (AAP) designation in 2022 from Northwood University. Gardner holds a bachelor of arts in communications from Villanova University and a master’s degree in sports management from the University of Massachusetts, Amherst. Before MEMA, Gardner was director of client services at TurnKey Marketing and vice president of accounts for 3 Birds Marketing. The post MEMA Taps Gardner to Lead Marketing and Communications appeared first on Counterman Magazine. View the full article

MEMA, the Vehicle Suppliers Association, presented its new brand and business structure at a virtual member town hall. North America’s leading trade association for manufacturers of motor vehicle components will now operate under one umbrella organization with two groups: MEMA Aftermarket Suppliers and MEMA Original Equipment Suppliers. Over the decades, MEMA’s influence expanded as the industry evolved, establishing four divisions: the Automotive Aftermarket Suppliers Associations (AASA), Heavy Duty Manufacturers Association (HDMA), Motor Equipment Remanufacturing Association (MERA) and Original Equipment Suppliers Association (OESA). The new structure will create a stronger, more unified organization that can better serve and represent constituents by convening all members under just two groups, MEMA leaders said. “Rapid changes are impacting our industry. It was the right time to rethink our strategy to better address member needs,” said Bill Long, MEMA president and CEO. “Our member companies have more in common today than ever before. We will provide more effective programming and agility to react to industry changes by streamlining the organizational structure.” Working with Gyro Creative, a Detroit branding agency, MEMA leadership went through a months-long review of its branding and value proposition, as well as member surveys and competitive analysis. The new look and color palette is modern, progressive, and bold. “No other organization can compare with MEMA’s longevity, respect, depth of knowledge, and commitment to the vehicle supplier industry,” said Long, who added that MEMA’s mission, vision and dedication to its members and the automotive and commercial vehicle industry have not changed. “Members will appreciate this structural simplification as it makes it easier for members to access the value MEMA provides today, and we believe it will create more value long-term,” said Megan Gardner, executive director, marketing and communications. “The new brand better represents our forward movement.” As part of its rebranding and realignment, MEMA also has announced a number of new leadership changes and appointments. The new MEMA Leadership structure is as follows: Bill Long, president and CEO, MEMA Ann Wilson, senior vice president, Government Affairs Paul McCarthy, president and CEO, MEMA Aftermarket Suppliers John Chalifoux, chief sustainability officer and COO, MEMA Aftermarket Suppliers Julie Fream, president and CEO, MEMA OE Suppliers Collin Shaw, chief commercial officer and COO, MEMA OE Suppliers In addition, a number of internal promotions and appointments have been announced at MEMA, including: Megan Gardner as executive director of Marketing and Communications Liz Goad as executive director of Events Mike Jackson executive director of Strategy and Research Other developments include: The Center for Sustainability – a new platform for all members as they navigate the increasingly complex processes and requirements of a successful sustainability program. A resource for Diversity, Equity and Inclusion where staff and members can engage in meaningful dialogue and share best practices to develop safe and welcoming business environments. Greater access to member councils, programming, events and MEMA’s advocacy staff in Washington, D.C. To learn more about the new MEMA, visit Strong by Association. The post MEMA Reveals New Business Structure, Branding Strategy appeared first on Counterman Magazine. View the full article

The KBS Coatings Ultimate Frame Coater Kit provides everything needed for ultimate inside-out rust protection for auto frames, auto bodies and more. The easy-to-use DIY kit employs the KBS 3-Step System combined with KBS Cavity Coater to prepare and coat up to 50 square feet of metal, according to the company. KBS Klean, a nontoxic and biodegradable super cleaner, removes dirt, grease, grime and other contaminants. Next, water based and biodegradable RustBlast effectively dissolves rust and corrosion while etching metal for best adhesion of KBS RustSeal. RustBlast also leaves a zinc phosphate coating to stop flash rust from forming. The third step is RustSeal, a rust-inhibitive and preventative paint that’s applied by brush, roller or spray gun. RustSeal chemically bonds to metal, including rusted metal, to isolate it from moisture and oxygen. Without those present, metal can’t rust. RustSeal comes in 11 colors and flows out to provide a beautiful, smooth finish that resembles a powder coat. RustSeal provides a flexible, yet rock-hard barrier that’s extremely resistant to abrasion and impact – so it won’t crack chip, or peel, according to the company. For ultimate protection, KBS Cavity Coater Aerosol provides rust protection in hard-to-reach areas such as inside frame rails, rocker panels, doors, tailgates and more. Cavity Coater, a self-healing corrosion-inhibiting coating (CIC), provides long-term protection and wicks into welds and seams that primers and top coats can’t reach. For especially hard to-reach-areas, the KBS Cavity Wand is provided to extend the reach of aerosol Cavity Coater with a reusable 48-inch hose featuring a 360-degree spray tip. For more information, visit the KBS website or call 888-531-4527. The post Ultimate Frame Coater Kit Provides Inside-Out Rust Protection appeared first on Counterman Magazine. View the full article

Robert Bosch LLC announced that it added 212 aftermarket parts to its portfolio in 2022, covering nearly 64 million vehicles in operation across North America. The new Bosch products, which cover domestic, European and Asian passenger and commercial vehicles, include 74 braking parts; 52 fuel and water pumps; 14 ignition coils; 27 cooling fans, rotating machines, spark plugs and ESP units; 38 sensors; and seven fuel injectors. Bosch Braking Bosch released 74 high-quality braking parts for dozens of vehicle makes and models in 2022, including the increasingly important Bosch Police Pursuit brake pads, manufactured to meet the high demands of safety, reliability and stopping consistency for law enforcement. Additional brake parts released in 2022 include the new QuietCast disc brake pads and Bosch Blue disc brake pads for late-model Asian, European, domestic and heavy-duty vehicles. Bosch Cooling Fans Six cooling fans have been released in 2022, covering nearly 1.2 million vehicles. The cooling fans are built to operate at high temperatures and under high loads that are common in traffic and towing conditions. Also, they provide sufficient flow while the vehicle is idle while operating with minimal noise, according to Bosch. The cooling fans are designed for domestic vehicles that may no longer be serviced under warranty but are prime candidates for serviceability in the IAM (independent aftermarket). Bosch ESP Units Bosch released two new ADAS and Body Electronics Line ESP hydraulic units, which cover a variety of European applications for Audi vehicles. Bosch ESP hydraulic units are a direct replacement for the original units, ensuring customers get high-quality parts each time. They offer easy installation without the need for any additional modifications to the original fitment. Bosch Fuel Injectors Seven Bosch GDI fuel injectors were released this year. They’re direct replacements for many domestic, Asian and European vehicles. The Bosch GDI fuel injector is a key enabler for engine downsizing, while maintaining desired horsepower. Additionally, the injectors provide exact flow and original spray pattern for optimal performance while enhancing a homogenous and lean-burn performance, according to the company. Bosch Fuel and Water Pumps Bosch released 52 new fuel-pump parts in 2022, including the Bosch auxiliary water pump, which is equipped with a sealed pump chamber, an independent heating system and an EV- and hybrid-compatible cabin heat- control system. Additionally, Bosch released new GDI high-pressure pumps, Bosch electric fuels pumps, Bosch auxiliary water pumps and more, all to ensure a long, reliable service life. Bosch’s “Better Than OE Design,” ensures each part is tested to the same rigorous quality standards as OE fuel pumps to improve upon ease of installation and drivability of a vehicle, according to the company. Bosch Ignition Coils Bosch released 14 original-equipment ignition coils in 2022, featuring precise, corrosion-resistant connections to provide an extensive service life. The Bosch ignition coil is known for its wide coverage of Ford makes and models and is built to meet and exceed OEM specifications to improve upon the original component. Bosch Rotating Machines Bosch released 10 rotating machines in 2022 to cover nearly 1.2 million vehicles in the United States and Canada. All rotating machines are designed for fewer returns and warranty claims to maintain durability. Additionally, the rotating machines are full-load tested to guarantee compliance with strict Bosch performance specifications. The Bosch rotating machines have robust domestic and European coverage. Bosch Sensors Bosch has released 38 new oxygen sensors, designed to improve fuel economy while reducing harmful emissions. Bosch oxygen sensors are easy to install and meet or exceed OE performance specifications. Additionally, Bosch released one new crankshaft sensor, which is designed to accurately detect engine speed – the main control variable for the ignition timing – and one new MAF (mass airflow) sensor, covering late-model Volkswagen and Porsche vehicles, to ensure low levels of harmful emissions. Bosch Spark Plugs Bosch has released nine new EVO, Bosch and Bosch Copper with Nickel spark plugs in 2022, all designed to ensure a reliable ignition throughout its service life – even under extreme pressure conditions in modern engines. Through improved design and development materials, the spark plugs are engineered to reduce the chance for damage and optimize vehicle function in the most extreme conditions. For more information regarding Bosch new and innovative aftermarket automotive parts and technologies, visit www.BoschAutoParts.com. The post Bosch Added 212 Aftermarket Parts to Portfolio in 2022 appeared first on Counterman Magazine. View the full article

LIQUI MOLY is mourning the sudden death of Peter Szarafinski, 47, the longtime head of media relations international for the company. “The terrible news reached us just before Christmas Eve,” Managing Director Günter Hiermaier said. “Unfathomable. The great loss of a valued and extremely popular colleague.” At the beginning of 2010, the trained journalist took up the newly created position of head of media relations international at LIQUI MOLY headquarters in Ulm, Germany. “During the past 13 years, Dr. Peter Szarafinski had greatly developed and advanced the public relations work in our foreign markets,” Hiermaier said. “With his knowledge, dedication and high work ethic, he has played a decisive role in the positive impact of our company. His sudden death is also such a huge loss because he was such a likable and popular colleague.” After graduating from high school in Füssen, Szarafinski completed an internship at Allgäuer Zeitung and worked there as an editor before deciding to study journalism and history at the Catholic University of Eichstätt-Ingolstadt. He then took up a position in corporate communications at the Beiersdorf Group. Parallel to his work at LIQUI MOLY, he completed his doctorate with the historical research book “Rüstung und Politisches System” (“Armaments and Political System”). In addition to his interest in history, he was an enthusiastic sailing and paragliding pilot. In 2016, he flew from the Allgäu region to the North Cape of Norway and back again with a friend from the Füssen air sports club. “Our thoughts are with his family and partner,” Hiermaier added. The post LIQUI MOLY Mourns Passing of Peter Szarafinski appeared first on Counterman Magazine. View the full article

FCS Automotive announced the release of 62 new part numbers, including 21 complete strut assemblies and 41 bare shock and strut assemblies. All of the new units are in stock and ready to ship. “FCS remains committed to be first to market with new numbers, while providing the most comprehensive market coverage in North America – well beyond our nearest competitor,” the company said in a news release. “Many of these numbers are not available from the competition.” The new numbers cover some of the most popular applications on the road today, including the Buick Envision, Cadillac CTS, Dodge Durango, Ford Mustang, Honda Ridgeline, Jeep Wrangler, Mazda CX-9, Mercedes Benz GLE Series, Nissan Titan Toyota 4Runner and more. As a global supplier in more than 40 countries, FCS products are always produced to meet strict OE quality processes backed by extensive in-house testing and IATF16949 and ISO14001 certifications. For more information about FCS products, call 866-708-4554 or visit the FCS website. The post FCS Introduces 62 New Part Numbers appeared first on Counterman Magazine. View the full article

Every so often, our editorial staff selects one aftermarket industry professional to get to know a little better. Participants are asked to respond to a series of questions that can be answered in about the same amount of time you might spend chatting at the office coffee pot or waiting for an elevator. In this installment of “5 Minutes With,” we get to know a little more about longtime aftermarket professional Ted Hughes. In October 2022, the Auto Care Association named Hughes as its new senior director of community engagement and AWDA executive director. Q: Tell us about your new role and what you like best about it. A: I have a passion for our industry that was planted nearly 25 years ago and has been cultivated by the people and companies I have worked with during my time in it. So, the thing I like most about my new position is the ability to interact with so many of the people and the companies that made our industry what it is today. The automotive aftermarket was built on the foundation established by traditional parts distribution and having spent my entire career up to this point on the manufacturing side, I had the opportunity to work with them and understand the nuances of this business. As Executive Director of AWDA, getting the chance to work with true legends of our industry day in and day out is something I am very excited about. Q: What career would you pursue if you didn’t do what you do now? A: Since this is the only thing I have ever known, it is difficult to think of what else is out there. Aside from the aftermarket, sports are such a huge part of my life, so I would like to think that it would be something in sports. I am not naïve enough to say that I would be the general manager of the Detroit Lions (although I think ANYONE could have done that job the last 60 years and done better), so I will stay away from that. I am not a person that wants or needs the spotlight on me – I prefer to work hard behind the scenes to help the people who deserve it be the successful ones with the light shining on them. Therefore, my career would be a caddie on the PGA Tour. The ability to work alongside the best players at their craft, people who know the meaning of hard work, plus enjoying the camaraderie of working alongside other people who share the same values as me would be a dream come true. In fact, that sounds an awful lot like the opportunity I have within our industry. Q: What advice would you give your 20-year-old self just starting out? A: HAVE PATIENCE!!!! The old saying says ‘Rome wasn’t built in a day,’ and that is true of anything worth having – even a career in this great industry. When starting out, keep your head down, work hard, take it all in. Take the opportunity to learn every day, whether it is from people showing you how to do things right, or those who are showing you how not to do things. Every experience should be a learning experience and whether you are 20 or 47, you must keep learning from all of your experiences. Q: Do you make New Year’s Resolutions or set annual goals for yourself? If yes, what’s your process and what goals do you have for 2023? A: Professionally I think we all have to have goals – most of us are familiar with the S.M.A.R.T. system and utilizing that to create a roadmap to navigate the upcoming year – so yes, I do have those. However, from the personal side, I try not to restrict myself to specifics and become so focused and targeted that I miss out on opportunities to enjoy life. Simply put, I want to make it through another year, and I want to try and make the world a little bit better place as I navigate through 2023. Q: Do you have a favorite podcast or YouTube channel? Please share! A: I mentioned that sports have always been a big part of my life, that started when I first began playing hockey at age two. Growing up in Detroit, or Hockeytown as it became known throughout the 90s and early 00s, that love of hockey has never left me and I still get the chance to get out and skate as often as possible. The emergence of podcasts as a content medium has enabled us hockey fans to see the sport from a different perspective and nobody does it better than Spittin’ Chiclets. The flavor the hosts bring to our sport, within a context that hasn’t been done before, is so refreshing I look forward to every episode. Q: Skill Check: Think fast – does your car have a cabin air filter and do you know where it is located? A: NO BRAINER!!! I drive a 2020 Ford F-150 and the cabin air filter is located directly behind the glove compartment in front of the passenger seat. Working for MAHLE for so many years, I know the importance of cabin air filtration and have installed multiple premium cabin air filters myself. Q: Name a favorite trip you’ve made or one place on your “bucket list” you’d like to see? A: I have been blessed to attend The Masters Tournament a couple of different times in Augusta, Georgia. I believe there is no place on God’s Earth as beautiful as Augusta National Golf Club. No matter how many times one can visit, it can’t possibly ever get old – and to possibly one day have the ability to PLAY Augusta National would be beyond ‘Bucket List,’ but would be a real dream come true. Q: What one word would your co-workers use to describe you? A: Committed (at least I hope). If you know someone who would make a great candidate for “5 Minutes With” email AMN Editor Amy Antenora. The post 5 Minutes with AWDA’s Ted Hughes appeared first on Counterman Magazine. View the full article

Schaeffler Group USA has released a series of technical and service bulletins for the LuK product line. The bulletins feature bleeding instructions, guided bleeding procedures and installation instructions for LuK slave cylinders, and DMF-to-solid-flywheel conversions. In conjunction with its REPXPERT service brand, Schaeffler provides technical tips and service information for the LuK product line. For more than 50 years, LuK has been one of the most trusted and recognized brands in the automotive aftermarket. “The LuK product catalog now offers over 1,800 parts available in North America, providing repair solutions for a wide range of vehicles” said Mac Eash, Americas North sales manager. “LuK is the world’s largest manufacturer of clutch components and dual-mass flywheels, bringing OE quality to the aftermarket,” added Jason Haney, Technical Services. “In conjunction with LuK, the Schaeffler REPXPERT brand provides an abundance of information supporting the three Schaeffler aftermarket categories: transmission, engine, and chassis.” The REPXPERT service portal provides technical information about all Schaeffler products, as well as repair instructions to help with part replacement and problem diagnosis. To access these services and view the bulletins, visit the REPXPERT website. The post Schaeffler Releases Technical Bulletins for LuK Product Line appeared first on Counterman Magazine. View the full article

BBB Industries has announced key executive-leadership changes to support growth and drive accelerated productivity. John Amyot, president of BBB’s OES, Commercial Vehicle, Industrial and Collision/Electronics (OCI) business unit, has been promoted to chief operating officer. Amyot is an industry veteran with more than 25 years of experience in the automotive aftermarket. In his new role, Amyot will be responsible for BBB’s North American internal combustion engine (ICE)-driven business, the Independent Aftermarket Sales & Service team and the Strategic Operations team. Maria Caballero, BBB’s senior director of OES programs, has been promoted to president of BBB’s OCI business unit. Caballero is a 25-year veteran of the automotive industry. In her new role, Caballero is responsible for the continued growth of BBB’s OCI business unit. Duygu Seker recently joined BBB as president of the company’s European division. She has 20 years of multi-industry and multicultural global experience. In her role, Seker is responsible for all facets of the company’s European business. Steve Mesarick, BBB’s general counsel, has been promoted to chief legal officer and executive vice president – global transactions. Mesarick joined BBB in 2017 and has successfully led a series of legal, compliance and M&A initiatives. In addition to his current risk-management and business-advisory responsibilities, Mesarick will be responsible for originating, structuring, and completing all mergers, acquisitions, joint ventures and divestitures globally. Mark Nugent, who recently returned to BBB, is the company’s executive vice president and chief sustainability officer. In his new role, Nugent will lead BBB’s global strategy efforts and continue to enhance BBB’s industry-leading sustainability program. Nugent replaces Tim Roth, who has elected to retire. “Tim has been a tremendous partner and played a pivotal role our company’s transformation. I wish him all the best in his well-deserved retirement,” said Duncan Gillis, BBB’s CEO. “Promoting proven leaders like John, Maria, and Steve, welcoming back a great leader in Mark, and adding a high caliber, global leader in Duygu, puts BBB in a strong position to capitalize on the opportunities ahead of us.” The post BBB Industries Announces Changes to Leadership Team appeared first on Counterman Magazine. View the full article

CRP Automotive offers Rein Automotive TechSelect Turbo Kits (CRP P/N TRK0007) for some of the most popular BMW applications on the road today. These kits are a solution for turbocharger replacement service and include all of the hoses, gaskets, and hardware necessary to complete the job quickly and efficiently. Developed with technicians in mind, Rein Automotive TechSelect Turbo Kits include the most recent turbo hose versions, and include all brackets, hardware, and necessary sealing components for installation. This allows shops to order all of the components needed to complete a turbocharger service by using one part number. Rein Automotive TechSelect Turbo Kits are available for popular BMW applications that use the N54 and N55 engines, including the 335i, 335i xDrive, 335is and 335xi, from model years 2007-2018. Additional coverage is available for vehicles with N20 and N26 engines including the 320i and 328i from 2012-2018, among others. “We developed these TechSelect kits to make turbocharger replacement easier,” noted David Hirschhorn, CRP Automotive brand director. “As these vehicles reach higher mileage, the turbocharger system begins to wear out and most of the system components can’t be reused. Our TechSelect Turbo Kits provide a one-stop solution, giving technicians confidence in knowing that they have all the necessary parts to complete the job and avoid comebacks.” The post CRP Automotive Offers Rein Turbo Kits for Popular BMW Models appeared first on Counterman Magazine. View the full article

Air suspension provides drivers and their passengers with luxurious ride quality, increased safety and load-leveling capabilities. But the high-tech components in an air-suspension system come with high-tech replacement costs. Chip Lofton, founder of Strutmasters, learned this the hard way. In 1999, Lofton purchased a 1989 Lincoln Continental. While on vacation, the car’s suspension system failed. Lofton took his beloved Lincoln to a dealership, only to find out that it would cost several thousand dollars to repair the suspension. Determined to find a more affordable strategy to repair the vehicle, he called salvage yards in hopes of tracking down used air struts, without any luck. To his surprise, however, Lofton found a wrecked Lincoln with a regular set of struts on it. After figuring out where to drill holes in the body and make adjustments to the height, he was up and running – at a fraction of the dealership’s estimated cost. The air-to-coil conversion was complete, and Strutmasters was born. From the early days of making conversion kits in Lofton’s goat barn and selling them on eBay, Strutmasters has grown into a nationwide provider of affordable suspension solutions, headquartered in Roxboro, North Carolina. While the Strutmasters portfolio today includes control arms, sway bars, shocks, trailer hitches and other replacement parts, the company’s bread and butter continues to be conversion kits – and with good reason. Citing RepairPal, Strutmasters estimates that the average cost of a replacement air spring is $1,200, while the average cost of an air compressor is $875. Suspension-control modules average $685, while ride-height sensors average $450. And that’s just for the parts. According to Strutmasters, one OE-replacement front air strut for the Lexus GX 470 costs just under $1,500 for the part alone. A four-wheel conversion kit for the 2003-2009 Lexus GX 470 costs about $800. That’s the entire suspension replaced for less than the cost of one OE air strut. “Air suspension is extremely expensive, especially for OE-quality parts,” says Scott Beaddles, director of operations for Strutmasters. “If you go back to the dealership with a Mercedes and you want to get your suspension replaced, it’s going to cost you about nine grand. We sell a kit for a fraction of that cost that replaces it all, and it’s not going to fail either.” A conversion kit enables the customer to remove their vehicle’s air springs, ride-height sensors, compressor and air lines, and replace them with coil springs, hardware, mounts and passive struts. The kits are designed to bolt onto the vehicle, so no welding, cutting or modifications are necessary. For Strutmasters, a typical customer might be the second or third owner of an air-equipped luxury vehicle. “When you get that second or third Mercedes owner who bought a $10,000 car and now they need $12,000 worth of suspension parts – they’re not willing to do it,” Beaddles says. “That’s where we come in.” Air suspension used to be the exclusive realm of luxury sedans. However, more and more OEMs are using air suspension to provide a luxury feel for SUVs and pickups. In parallel with this trend, conversion kits for models such as the 2011-2015 Jeep Grand Cherokee and 2013-2018 Ram 1500 have become top sellers. While conversion kits are a cost-effective alternative to air-ride replacement, the original air-ride quality can’t be duplicated with conventional springs and hydraulic dampening. Still, for a customer with a long-dead system, the improvements will be noticeable. “The people who are coming to us, their suspension has been screwed up for a while,” Beaddles adds. “They’ve been riding on just nothing, basically. By the time they switch over, the ride is much better because it’s actually functioning properly, and they’re not bouncing on the bump stops anymore, so the strut isn’t locked up or whatever the case may be.” Beaddles notes that Strutmasters offers conversion kits for several types of active suspension systems – not just air. For example, a number of GM vehicles dating back to the 2002 model year feature MagneRide suspension technology. MagneRide systems utilize monotube dampers filled with magneto-rheological fluid, which contains soft iron particles that become magnetized when electromagnetic coils in the damper pistons are energized by the ECU. Strutmasters offers four-corner OE replacement kits for the 2007-2014 GMC Suburban 1500 and other GM models with magnetic suspension systems. One final point: Beaddles emphasizes that an affordable price shouldn’t be mistaken for a cheap fix. Strutmasters’ conversion kits are assembled in the United States and are made with durable, high-quality materials such as cold-wound steel springs. “We also have an ASE-certified staff here,” he says. “If you’re having a problem with your install, call us up, we’ll walk you through the entire install, step by step. If you’re having a problem getting your module installed, or a light’s still on, give us a call. We walk people through it all day long.” The post Selling Suspension Conversion Kits appeared first on Counterman Magazine. View the full article

National Performance Warehouse (NPW) has shared highlights form its 32nd-annual charity golf event, held Dec. 11 at the Miami Lakes Golf Club. In addition to having more than 100 players from the automotive industry, PGA’s Erik Compton was there to offer advice and inspire the teams. Compton, who is a Miami native with several professional PGA wins, held a clinic before the shotgun start to help improve the players handicaps and offer guidance. Erik was also stationed on the 18th hole with his Trakman showing player’s their individual swing metrics while blasting drives on the closing par 4. At the end of play, an event was held at the Miami Lakes Golf Club’s facility. Following cocktails and dinner there were awards and recognition. Door prizes were presented to everyone who played. The winner was CAM Automotive with 16 under par. The event culminated with $6,000 pledged to First Tee Miami. “We are very grateful for the support of all our sponsors who make this event possible,” said Chris Pacey, CEO of NPW. “We certainly know that both our customers and our suppliers create business opportunities here as well as friendships as they spend time outside the normal business process. We are also glad to have the proceeds benefit The First Tee of Miami. We look forward to our 33rd event next year.” The post NPW Holds 32nd-Annual Charity Golf Tournament appeared first on Counterman Magazine. View the full article

Volkswagen HVAC systems have come a long way in the past 20 years. While the basics of heating and cooling may be the same, the controllers and sensors have improved dramatically. No longer does a driver have to worry about dealing with fogged-up windows or bad smells driving behind a semi-truck. When a driver sets a temperature in the control head of an HVAC system, what does it mean to the vehicle? Seventy-two degrees could be captured at many different settings depending on the outside temperature, humidity and even the position of the sun. When a passenger then decides that 70 degrees is a better temperature for her zone, things get even more complicated. Automatic Temperature Control (ATC) systems require a complex array of internal and external sensors that look at the temperature, humidity and quality of the air inside the vehicle. TEMPERATURE SENSORS To maintain a preset air temperature, the VW HVAC system will typically have one or more interior air temperature sensors, an ambient (outside) air temperature sensor, and possibly one or two sunload sensors. Interior air temperature sensors are usually simple, two-wire thermistors that change resistance with temperature, but some are infrared sensors that detect heat from the vehicle’s occupants. This thermistor-type usually has an aspirator tube that pulls air through the sensor when the blower fan is running. Others use a small electric fan for the same purpose. A plugged aspirator tube or inoperative fan will slow the sensor’s response to temperature changes. Most air temperature sensors have a “negative temperature coefficient,” which means they lose resistance as the temperature goes up. A simple way to check this type of sensor is to use a blow dryer to heat the sensor. The resistance should drop as the sensor warms up. Ambient air temperature sensors typically have a slow sample rate to even out variations in readings that may be sensed at different vehicle speeds. When the vehicle stops moving, heat can build up quickly around the sensor and could mislead the ATC module into thinking it’s getting hotter outside. So, most ATC modules look at the ambient sensor input only every couple of minutes instead of continuously. On some applications, the ATC module may even ignore input from the ambient sensor when the vehicle is not moving. There are other temperatures in the various ducts. Also, most systems will have sensors before and after the heater and evaporator cores. These sensors measure the performance of the system. SOLAR LOAD SENSORS Many ATC systems also make use of a photodiode solar load sensor on the dash. This sensor allows the ATC system to increase cooling needs when the cabin is being heated by direct sunlight. On vehicles with dual-zone systems, there is often a separate sunload sensor for each side. Sunload sensors receive reference voltage from the ATC module and pass current when the light intensity reaches a certain threshold. Some ATC systems have additional temperature sensors located on the evaporator and/or compressor to prevent evaporator icing and to regulate the operation of the compressor. Some vehicles also have duct temperature sensors and heater core temperature sensors to further refine temperature control. These are usually found on the dual-zone ATC systems. HUMIDITY SENSORS Humidity sensors are capacitance sensors that measure the amount of moisture in the air. The information from the sensor both regulates the volume of air projected onto the windows to reduce misting and manages the humidity levels inside the car to enhance climate comfort. These sensors are typically mounted at the base of the rearview mirror. From the data delivered by the humidity and temperature sensor, the HVAC system calculates the dew point temperature of the air. Some systems use an infrared sensor that remotely measures the windshield and side window temperatures, as well. The performance of the sensor can degrade over time and cause the sensor to malfunction and give false readings. If this happens, you will see a code stored in the HVAC module. AIR-QUALITY SENSOR Air-quality sensors can prevent harmful gases and unpleasant odors that can get into the car cabin when the vehicle is sitting in heavy traffic, passing through congested areas or driving through tunnels. The sensor signals the fresh air inlet door/ventilation flap to close when undesirable substances are detected. Volkswagen, Audi and other import nameplate luxury car manufacturers are using this sensor. This sensor is typically mounted behind the grill. Just hot and cold? Not anymore! The post VW Automatic Temperature Control appeared first on Counterman Magazine. View the full article

Auto-Wares Group of Companies has announced its 2022 Supplier Award winners. This year, Auto-Wares recognized eight companies for their collaboration, contributions and success throughout the year. The awards were presented at the Auto-Wares Group of Companies end-of-year Winter Live Sales Meeting in Grand Rapids, Michigan, where more than 200 company employees were in attendance. The Auto-Wares team gathered to sharpen selling skills, learn about product innovations, discuss the automotive aftermarket and present awards to high performers. Auto-Wares Group of Companies recognized Valvoline as its Supplier of the Year for 2022. “Auto-Wares has a long history of providing top-quality automotive parts and services to its customers, and Valvoline has been an integral part of that success,” Auto-Wares said in a news release. “Valvoline has consistently provided Auto-Wares with high-quality products and exceptional customer support and service.” Michelle Allen, vice president at Valvoline, and Todd Mullins, strategic account manager, were in attendance to accept the award. Valvoline is a leading provider of automotive lubricants and services, with a history dating back to 1866. The company is known for its innovative products and commitment to quality and has earned a reputation as one of the top suppliers in the industry. “We are proud to partner with Valvoline and are honored to recognize them as our 2022 Supplier of the Year,” Auto-Wares said. “We look forward to continued collaboration with Valvoline and are excited to see what the future holds.” 2022 Award Winners 2022 Supplier of the Year – Valvoline 2022 Rising Star Supplier of the Year – BBB Industries/OE Turbo Power 2022 Sales & Marketing Supplier of the Year – Bosch 2022 Data & Technology Supplier of the Year – NA Williams/Delphi Technologies 2022 Outstanding Shipping Suppliers of the Year BBB Industries Standard Motor Products MotoRad Precision Remanufacturing Battery Specialists Inc. 2022 Reps of the Year Cindy Ford, Standard Motor Products Patrick Mulrooney,NA Williams The post Auto-Wares Recognizes Valvoline as Supplier of the Year appeared first on Counterman Magazine. View the full article

As modern cars and light trucks continue to grow in complexity, their maintenance needs are changing. Component failures that were commonplace just a decade or two ago are becoming much less common today. An example of this is the throttle-position sensor (TPS). This small plastic sensor would be mounted on the throttle body, usually on the opposite of the throttle cable. The TPS was used to tell the engine control unit (ECU) what angle the throttle body was being opened to by the driver, and the ECU would adjust the fuel as needed based on this data as well as other inputs. A faulty TPS reading can cause a number of drivability concerns, including: • Unexplained bucking or jerking of the engine • Surging engine idle • Engine stalling, stumbling or hesitation These sensors were rather inexpensive and usually pretty easy to replace. They didn’t fail too often, but I can remember having to replace them on a few of my own vehicles, as well as some customer vehicles. So what happened to throttle-position sensors, and why don’t we see them as often today? Throttle-By-Wire Throttle-by-wire technology has been called by many names, but it operates on a simple principle – an electronic throttle body is used to meter the air entering the engine. This electronic throttle body is controlled by the ECU based on a number of inputs including accelerator-pedal position, mass airflow, manifold air pressure, wheel speed and more. But the important thing to understand is that there is no longer a mechanical link between the accelerator pedal under the dashboard and the throttle body on the engine. So why is this important? By decoupling the accelerator pedal from the throttle body, automakers are able to precisely control the throttle angle in all operating conditions to maximize throttle response and traction, reduce emissions and improve fuel economy. Throttle-by-wire systems are able to maximize the benefits of variable-valve timing and direct fuel injection by precisely controlling how much air is introduced to the engine. With the advent of throttle-by-wire systems, we’ve seen a change in how the ECU measures the throttle position. The TPS still is being used today, but it’s now incorporated into the electronic throttle body. In fact, some electronic throttle bodies may contain more than one TPS. By using multiple sensors, the ECU can monitor and compare both sensor inputs. Redundancy in electronic systems can be a very good thing. We’ll talk more about the pros and cons of throttle-by-wire a little bit later, but the fact that the TPS is now incorporated into the electronic throttle body can be a big drawback down the road. You see, it means that the system is now less serviceable than it was in the past. If a TPS failed on a cable-driven throttle body, you could replace the sensor for around $30 to $40 and be back on the road. If a TPS fails inside an electronic throttle body, now you have to replace the entire unit, and that could cost hundreds of dollars. Then, after the electronic throttle body has been replaced, you’ll need to perform a “relearn procedure” so the ECU can learn how the new throttle body reacts to input, and where the internal mechanical stops are located. Failing to perform this critical step can cause a number of drivability concerns, and a costly customer comeback. There has been a trend in the automotive space for quite some time now where components are becoming more and more “modular.” When I say “modular,” I really mean “pre-assembled.” After all, vehicles are engineered to go down the assembly line as fast as possible. They’re not engineered to be easy to work on. So it makes sense that automakers would get creative with incorporating certain components together into a modular assembly that can be installed more quickly. Of course, the major drawback with this idea is that the replacement costs are increased, and that cost will eventually fall onto the vehicle owner once the warranty period expires. Advantages & Disadvantages of Throttle-By-Wire Throttle-by-wire systems offer a number of advantages. They contain fewer moving parts, so that means less maintenance and lower overall vehicle weight. Their precision allows for improved fuel economy and reduced tailpipe emissions, as well as a better overall driving experience for the typical driver. Finally, the throttle body can be used to help the traction or stability control regain vehicle control. These systems also have a few drawbacks. They’re more expensive to develop, manufacture and replace. They’re more complex due to the wiring and electronic control units that are used. Some drivers may complain about a time delay or “lag” in engine response after they change their accelerator-pedal input. Finally, they’re harder to service for technicians. Sure, there aren’t any cables or linkage points to grease or maintain, but the real difficulty lies in the electronic controls. Complex wiring and communication systems are needed in order to control the electronic throttle body and related systems. There also are special procedures that must be followed whenever servicing the electronic throttle body. If an electronic throttle body is replaced, the relearn procedure must be performed. This has a profound effect on engine performance, drivability and idle quality. If you find yourself selling a replacement electronic throttle body to a customer, there are a few questions you should be asking. Do they have a scan tool that’s capable of bi-directional control? A simple code reader won’t work here. They need the real thing in order to relearn the new electronic throttle body. Many electronic throttle bodies are installed in plastic intake manifolds, so it’s a good idea to sell them a new throttle-body seal as well. Finally, it’s a good idea to check with the customer to see if they’ve inspected the wiring harness and connections for any signs of rubbing, fraying or other issues. These sorts of problems can come back to bite them later on down the road. The post What Happened to Throttle-Position Sensors? appeared first on Counterman Magazine. View the full article

Bosch announced that its Hydro-Boost power brake assemblies are now available in the automotive aftermarket. The program covers millions of medium- and heavy-duty trucks, including popular Ford and General Motors models. Bosch Hydro-Boost parts are originally manufactured in the United States and provide OEM quality and performance, according to the company. “It’s important to us that independent repair shops and DIYers are supported and have access to the highest-quality parts, so they can provide the best service possible to their customers,” said Jonathan Wong, Bosch product manager. “Opening up the Hydro-Boost brake-assembly program to the automotive aftermarket will give shop owners, technicians and DIYers access to a 100% new product manufactured using original-equipment-quality materials.” The Bosch Hydro-Boost program offers 21 part numbers and covers 21 million vehicles across truck and SUV applications in popular Ford, GM and Dodge brands. These include the Ford F-250/F-350, GMC Sierra 2500/3500, the Ram 2500/3500 and more. Hydro-Boost are designed to provide optimal brake-system performance to vehicles up to 8.7 tons. Bosch manufactured these systems to exceed 500,000 strokes to ensure OE quality and performance, increasing safety and peace of mind, according to the company. For more information on Bosch Hydro-Boost power braking assemblies, visit https://www.boschautoparts.com/p/brake-boosters. The post Bosch Unveils Hydro-Boost Power Brake Assemblies appeared first on Counterman Magazine. View the full article

The National Institute for Automotive Service Excellence (ASE) has announced its award winners for 2022. “We want to congratulate all of the award winners and wish them continued success in their respective careers,” said Tim Zilke, ASE president and CEO. “We had a tremendous group of nominees, and they all were deserving of this recognition.” Big O Tires/ASE Automobile Technician of the Year Steven Whittenberg (Jefferson City, Missouri) BMW/ASE Master Automobile Technician of the Year Michael Hanson (Shelby Township, Michigan) BodyShop Business/ASE Master Collision Repair and Refinish Technician of the Year Thomas Alderman (Ocala, Florida) The Bosch Automotive Service and Maintenance Module/ASE Master Automobile Technician of the Year Paul Polis (Ham Lake, Minnesota) The Bosch Diesel Workshop/ASE Master Automobile Technician of the Year Brent Ordway (Dothan, Alabama) The eXtra Program/ASE Technician of the Year John Weber III (Dayton, Ohio) Bridgestone Retail Operations/ASE Master Automobile Technician of the Year Scot East (Prosper, Texas) Byrl Shoemaker/ASE Education Foundation Instructor of the Year Juwan Willis (Pontiac, Michigan) CCAR/Electude/ASE Instructor of the Year Sara Heller (Branchburg, New Jersey) Cengage Learning/ASE Master Automobile Technician of the Year David Rodriguez (Twin Falls Idaho) Delco Remy/ASE M/H Truck Electrical/Electronic Systems Technician of the Year Mark Ehlers (Lisle, Illinois) First Student/ASE Master School Bus Technician of the Year Brock Hollingsworth (Coffeyville, Kansas) First Transit/ASE Master Transit Bus Technician of the Year Raul Rivera (San Juan, Puerto Rico) First Vehicle Services/ASE Master Automobile and M/H Truck Technician of the Year Daniel Williams (Longview, Texas) Freightliner/ASE Master M/H Truck Technician of the Year Travis Neimoth (Lincoln, Nebraska) Gates Tools for Schools/ASE Instructor of the Year Michael Thomason (Lawton, Oklahoma) Gates/ASE Master Automobile + L1 Technician of the Year Zachary Ashton (Applegate, California) GM/ASE Master Automobile Technician of the Year Frank Tiedt (Milwaukee, Wisconsin) GM/ASE Parts Consultant of the Year Eddie Yarborough (Sanford, North Carolina) GM/ASE Service Consultant of the Year Jere Price (St. Louis, Missouri) Acura/ASE Master Automobile Technician of the Year John Rodriguez (Sherman Oaks, California) Honda/ASE Master Automobile Technician of the Year Scott Hemsley (Walnut Creek, California) I-CAR Platinum/ASE Master Collision Repair and Refinish Technician of the Year Brian Toltzmann (Hoffman Estates, Illinois) Midas International/ASE Master Automobile Technician of the Year Lorenzo Ramos (Greenwood Village, Colorado) Mitchell1/ASE Educator of the Year Nathaniel Nie (Mission Viejo, California) Motor Age/ASE Master Automobile + L1 Technician of the Year Justin Bennett (Statesville, North Carolina) NAPA/ASE Master Automobile Technician of the Year Margarette Langdon-Lewis (Belfast, Maine) Navistar/ASE Master M/H Truck Technician of the Year John Schick IV (Grand Rapids, Michigan) Navistar/ASE Master School Bus Technician of the Year Anthony DeCicco (Exton, Pennsylvania) Infiniti/ASE Master Automobile Technician of the Year Gary Kulinec (Peoria, Arizona) Nissan/ASE Master Automobile Technician of the Year Dennis Corson (Augusta, Maine) NTB/ASE Master Automobile Technician of the Year Jacob Boone (Washington, Missouri) Pep Boys/ASE Master Automobile Technician of the Year Michael Todd Cooper (Hemet, California) Pronto/ASE Master Automobile Technician of the Year John Myers (Corona, California) Car-O-Liner/ASE Master Collision Repair and Refinish Technician of the Year Gary Hughes (Howell, New Jersey) NEXIQ/Snap-on/ASE Master M/H Truck Technician of the Year Adam Vershon (Springfield, Massachusetts) Snap-on/ASE Master Automobile Technician of the Year Jason Rogers (Alamosa, Colorado) SpeeDee Oil Change and Auto Service/ASE Master Automobile Technician of the Year Jerry Blasingame (Vallejo, California) Stellantis/ASE Master Automobile Technician of the Year Leon Morris (Easley, South Carolina) Stellantis/ASE Master Collision Repair and Refinish Technician of the Year Ted Hayes (Lawrenceville, Georgia) Subaru University/ASE Automobile Technician of the Year David Fleck (Beaverton, Oregon) Subaru/ASE Master Automobile Technician of the Year David Nichols (Minnetonka, Minnesota) TechNet Professional/ASE Master Automobile Technician of the Year Todd Heiberger (Santa Fe, New Mexico) TechNet Professional/ASE Service Consultant of the Year David James (Grand Junction, Colorado) Tire Kingdom/ASE Master Automobile Technician of the Year Kenneth Vieira (Hollywood, Florida) Toyota/ASE Master Automobile Technician of the Year Stephen Keeney (Maplewood, Minnesota) Lexus/ASE Master Automobile Technician of the Year Randal Nielsen (Mobile, Alabama) Toyota/ASE Master Collision Repair & Refinish Technician of the Year Gabriel Qahtani (Melbourne, Florida) Lexus/ASE Master Collision Repair & Refinish Technician of the Year Ron Efken (Schaumburg, Illinois) TravelCenters of America/ASE Master M/H Truck Technician of the Year Nicholas Barajas (Madison, Georgia) USAF/GM/ASE Master Automobile Technician of the Year SrA Joshua S. Bright (Hurlburt Field, Florida) ZF Aftermarket/ASE Master Automobile Technician of the Year Andrew Jensen (St. Ignatius, Michigan Photo Caption Row 5 (Back) L to R: Todd Heiberger, David Fleck, Randal Nielsen, Jerry Blasingame, Jacob Boone, Frank Tiedt, Zachary Ashton, Scot East, Adam Vershon Row 4 L to R: Jay Schick, Michael Todd Cooper, Thomas Alderman, Dennis Corson, David Nichols, John Weber III, John Myers Row 3 L to R: Andrew Jensen, Scott Hemsley, Jere Price, Michael Thomason, Lorenzo Ramos, SrA Joshua Bright, David James Row 2 L to R: Eddie Yarborough, Brian Toltzmann, Brock Hollingsworth, Margarette Langdon-Lewis, Daniel Williams, Ron Efken, Ted Hayes, Travis Niemoth Row 1 (Front) L to R: Anthony DiCicco, Mark Ehlers, Gabriel Qahtani, Nicholas Barajas, Brent Ordway, Stephen Keeney, Steven Whittenberg, John Rodriguez, Sara Heller, David Rodriguez, Michael Hanson Not in Photo: Justin Bennett, Gary Hughes, Gary Kulinec, Leon Morris, Nathaniel Nie, Paul Polis, Raul Rivera, Jason Rogers, Kenneth Vieira, Juwan Willis Sr. The post ASE Announces 2022 Award Winners appeared first on Counterman Magazine. 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Autel has released major software updates for its MaxiSYS Ultra tablet series, including the MaxiSYS Ultra EV and MS 909 EV, aimed to increase diagnostic speed and functionality and expand vehicle coverage. Mercedes-Benz Software Version 5.2 For A-Class, GLE/GLS, GLB, C-Class, S-Class, GLA-Class: Add Special functions, including high-pressure fuel circuit and wet clutch manual calibration, starting motor, and air filter reset Adds Component Detection Functions Supports Transmission Tuning Data Backup and Restore Functions of gearboxes For A-Class, GLE/GLS models: Adds Live Data, Active tests, and Special Functions for various modules such as transfer case, touch panel, DC conversion, profiling seat Adds more than 3,300 Intelligent Diagnosis Functions related to the top 80 percent of Mercedes vehicle fault codes. Adds Programming and SCN Functions for more than 80 systems, including engine, gearbox, door, and seat; optimizes the programming and SCN process. Volvo Software Version 5.0 For Volvo XC90, XC60, XC40, S90, S90L, S60, V60, V90, V90 Cross Country and the C40: Extends essential diagnostic and service functions, Read and erase codes, perform special service functions, view Live Data, and access electronic control unit (ECU) specifications. Auto Scan 2.0 Software Significantly optimizes the scanning speed of vehicles using CAN Bus protocols. Vehicles supported: Audi/VW, GM, Mercedes-Benz, Chevrolet, Chrysler, Jeep, Dodge, Acura, Honda, Hyundai, Kia, Nissan, Infiniti, Toyota, Lexus, BMW and Mini. Software updates are available to download on tablets with active subscriptions. Users must update the software on their MaxiFlash VCI or VCMI to use Auto Scan 2.0. The post Autel Announces Software Updates appeared first on Counterman Magazine. View the full article

Wheel-bearing pre-load and geometry are terms that don’t get used too often in practice. But in reality, every time we remove or install a wheel bearing, we affect both – whether we consciously think about it or not. Many of us clocked countless hours cleaning and repacking tapered roller bearings, long before the Generation 1 press-in sealed wheel bearings first became popular in the late 1970s on front-wheel-drive cars. Even when we began to see sealed wheel bearings on the front, tapered roller bearings usually still were used in the rear, in the hub of a brake drum or rotor. When it was time for installation and tightening the wheel-bearing nut, we referred to the process as “adjusting the wheel bearings.” We knew if we didn’t do it right, they would be too loose or too tight. If they were too loose, the excessive end play could cause alignment and braking problems, as well as accelerated wear on the bearings due to an uneven load distribution on the rollers. If they were too tight, the bearings would run hot, and it wouldn’t take long before the excessive heat would cause the metal to break down. We learned by doing and asking, and we did it all by feel, since there was no internet or proliferation of information to throw around fancy terms. Nonetheless, if you get technical about it, we weren’t actually adjusting the wheel bearings. We were setting the pre-load. We did it by tightening the nut moderately as we rotated the bearing hub, which itself may have been just a hub, or a brake drum or rotor with the hub built in. The initial moderate tightening made sure the bearings were all properly seated. Then, while still rotating the bearing hub, you backed off the adjustment nut, and then tightened it again until it was just “snug.” The final step was to back off the nut just a few degrees and install the nut retainer and cotter pin. You could just barely feel a slight movement of free play when you were done. It must have been 20 years before I realized there was a more “official” process for setting pre-load on tapered roller bearings, but in that time, I never had one fail. When I finally read the process, it was identical to what I’d learned – with the exception of torque specifications, which I’d be willing to bet were almost dead-on to what I was doing by hand. Chalk one up for old school. Tapered roller bearings are almost a thing of the past for everyday repair shops, but bearing pre-load is just as important on the Generation 1, 2 and 3 sealed wheel bearings on today’s vehicles. You could argue it’s more critical than ever. Plus, these bearings make it easier to demonstrate the concept of wheel-bearing geometry. Almost all of the Gen 1, 2 or 3 bearings utilize balls as opposed to rollers. Roller bearings have the advantage of a much greater contact area between the rollers and races, and therefore can support a heavier load. With use, they can develop a slight amount of play, but due to their contact area and load distribution, it didn’t have much of an effect. As long as they were cleaned, repacked and adjusted … er I mean properly pre-loaded, on a regular basis, they would last a long time. Ball bearings, on the other hand, have a very small contact patch with the race. When the pre-load on these bearings is correctly set, then the geometrical relationship between the races and the rolling components is set. The pre-load determines the exact location at which the roller balls will contact the inner and outer races. Modern vehicle suspension and steering no longer can be viewed as separate vehicle systems. They work in unison with ABS, traction and stability control and advanced driver-assistance systems. Not only must bearing pre-load be correct to avoid premature wear, but it’s also critical for handling and braking, as well as providing the correct alignment to ABS sensors that are built in or mounted to the wheel-bearing assembly. It’s All About the Torque Setting the pre-load on Gen 1, 2 or 3 wheel bearings is a different process, but simpler, at least from the process standpoint. There’s one step: Torque. Gen 1 bearings press into the steering knuckle, and this style of bearing certainly caused a few headaches to all of us until we became familiar with the requirements for replacing them. Gen 1 bearings have no pre-load when they’re manufactured. Not only must you use the correct procedures for pressing them in to prevent damage, but they also require either a spindle or axle shaft through the center that’s used to set pre-load and just simply hold the whole thing together. The torque specification on the thru-shaft is generally a very high torque, and the torque must be set before putting the weight of the vehicle on the ground. If weight is put on the bearing prior to torquing it, the races and rolling components will be wedged out of place, preventing the torque from drawing everything into the proper geometrical alignment. This was a mistake often made, as well as using an impact wrench to tighten the nut or bolt. The most common methods developed to torque Gen 1 bearings properly are one, to wedge a long prybar between the lug studs to hold the hub while torquing (this often requires help of another person). And two, if you have vented brake rotors, to slide a tapered punch into one of the vents and allow it to rest against the brake caliper bracket as you torque the nut. Most of the time, manufacturers only gave us the torque specification, but no tips for actually attaining it safely, so we had to derive our own methods. I still always look at the specific procedure for any given vehicle, since it’s such a critical setting, and that’s always the best advice. Some thru-shaft bolts are torque-to-yield bolts, and they require an incredible amount of force to reach the specified setting. In some of these cases, I’ve seen manufacturers specify an initial torque specification to align the bearing geometry, then to set the vehicle on the ground to perform the “stretching” of a torque-to-yield bolt. Even then it required a floor-jack handle on the end of a breaker bar, and the help of another person to reach the specification – all the while cautiously leaning away in hopes the breaker bar doesn’t snap like a toothpick. It’s this one particular fastener, and only this fastener, that has led to many an auto technician buying a few ¾-inch-drive sockets and breaker bar – tools normally associated with heavy equipment and semi-trucks. Gen 2 wheel bearings have a flange or hub pre-installed, and Gen 3 wheel bearings are a complete hub/mounting flange unit. These bearings are easier to install (at least in theory … but that’s a whole other story), yet the torque specification is just as critical, and that goes for the mounting flanges as well as a thru-shaft fasteners. Some of these bearings are manufactured utilizing a process called roll-forming or orbital forming that sets the pre-load, but this is not always the case. If the bearing is for a non-driven application, and there’s no thru-shaft, then you know this is the case. Anything that has a thru-shaft – regardless of the manufacturing and whether a pre-load is set – relies on the proper torque to set or maintain the proper pre-load and bearing geometry. The bottom line is always follow manufacturer instructions to avoid problems. This is the best advice to your customer, because most wheel-bearing warranty issues are probably caused by incorrect installation. 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Parts Authority announced it has acquired B&L Auto Parts and Paint, headquartered in Bangor, Maine. The transaction was finalized on Dec. 16. B&L Auto Parts and Paint has served the Maine area for more than 47 years. The business opened its doors in 1975 as a small independent parts store, and has grown into a 22,000-square-foot facility that provides customers with one of the largest selections of parts and specialty products in the area, and delivers first-class customer service, according to Parts Authority. “Parts Authority is a fast-growing, innovative automotive parts distribution business leader,” said Gerald Doane, owner of B&L Auto Parts and Paint. “Their unmatched parts availability and customer-driven values align with B&L’s, creating synergy. The B&L team will significantly benefit from joining a company that respects and fosters the growth of its team members.” “Gerald and the team at B&L have been committed to providing customers with the best parts and customer service possible,” said Randy Buller, president, and CEO of Parts Authority. “This is an amazing opportunity as we expand Parts Authority into new territory. I want to welcome all the talented people at B&L to the team!” The post Parts Authority Acquires B&L Auto Parts and Paint appeared first on Counterman Magazine. View the full article

Founded in 2014, NEXUS Automotive International SA, based in Geneva, Switzerland, describes itself as a “growth accelerator for progressive companies in the automotive light vehicle and heavy-duty industry.” The allure of this mission has created a strong pull, as the organization now boasts approximately 161 members in 139 countries. This encompasses nearly 20 regional divisions that include: Adriatic, Algeria, Argentina, Asia Pacific, Brazil, Bulgaria, Central Europe, Eurasia, France, Germany, Italy, Nordic Baltic, North America, Russia, Turkey and Ukraine. Among these players in NEXUS’ international membership are 2,043 warehouse distributors, 9,023 retail stores, 90 suppliers (76 of which are global) and 75 heavy-duty suppliers, responsible for $37 billion in purchasing power. Talk about strength in numbers. The North American division of NEXUS Automotive – N! N. America for short – was formed just a year later in 2015. Founding shareholders of NEXUS Automotive North America include The Network/Parts Plus, now under the umbrella of the Automotive Parts Services Group (also known as “The Group,” comprised of the Pronto Network and Federated Auto Parts), Automotive Parts Associates (APA) and VIPAR Heavy Duty. In addition to the founding members, members of NEXUS in North America today also include Refacciones Originales Automotrices (Mexico), Uni-Select (Canada) and Advance Auto Parts (U.S.). According to Gael Escribe, CEO and founder of NEXUS Automotive International SA, one of the strengths of the North American Division is its broad range of players. “The NEXUS North America members are made up of a diverse group – ranging from traditional distributor to retail to light vehicle and heavy-duty. So, there is a lot to learn from each other, through best practices and collaboration,” Escribe said. “There is also an appreciation and a next level of loyalty consideration for those global supplier partners who work with our members at the local North America level and with NEXUS from a worldwide perspective,” he added. “They see long-term viability in suppliers who are engaged at both levels.” This strategy makes a lot of sense, particularly with international issues such as economic recession, supply chain challenges, labor issues and more creating great waves of change across the automotive aftermarket landscape. Escribe added that supplier partners are provided with instant credibility when soliciting business with NEXUS members from other parts of the world. This eliminates what can often be a major hurdle when trying to establish business partnerships in a new country. The benefits of joining NEXUS Automotive are many, Escribe said. In addition to greater global collaboration and international credibility, they include exposure to a broader base of suppliers who can provide coverage range needs, an OE pedigree, a premium brand and quality alternative, availability (especially during these challenging times in the supply chain), competitive price; training and education enhancements through the NEXUS Academy; and awareness of global automotive, mobility and general economic trends. Added Value for North American Distributors As Robert Roos, president of The Pronto Network Cooperative, who also serves as president of NEXUS North America and a board member of NEXUS Automotive International, explained it, being involved in NEXUS adds value well beyond what the typical North American program group could offer. “For us, NEXUS becomes really that add-on to what we do as a program group. It allows us to now partner with some of those folks in Europe, the Middle East and Asia, learn from them and collaborate with them. Really, through The Group we’re still negotiating our programs for our members, yet we like to add value with NEXUS and collaborate with them where we can. We were very intrigued with some of the projects that they were involved in, which really weren’t about putting a traditional marketing program together, or let’s negotiate a discount or a rebate on a product line,” said Roos. “It’s really more about companies they’re investing in, the sustainability projects they have, and Marketparts.com, which is an avenue for trading inventory across the globe. They are really doing some out-of-the-box thinking and they’re looking much farther down the road than we might have an ability to do on our own. That’s what really drew us to NEXUS because we’re so busy with some of these other things, we just don’t have the resources, we don’t have the time to get it done. Being able to partner with all these organizations across the globe, now all of a sudden, we’ve got the structure and have the ability to do some of this stuff, which we think long-term is going to give us just a huge leap forward,” Roos added. As Roos mentioned, all members of NEXUS Automotive across the globe have first-hand access to Marketparts.com, a B2B website to sell or buy inventory globally, as well as other global sourcing opportunities through the DRIVE+ private label program. This however just scratches the surface of the multi-faceted resources NEXUS provides its members. Resources are organized around three main areas: growth, transformation and sustainability. Sustainability that Goes Beyond Being “Green” In terms of sustainability efforts, NEXUS Automotive International offers support that is becoming increasingly critical to doing business today — both domestically and internationally. Inteliam is a sustainability/ESG rating company that was incubated by NEXUS, and provides members, non-members, installers and suppliers with guidance and direction on sustainability rating efforts that are becoming a prerequisite to many financial transactions in business today. Steve Tucker, president of Automotive Parts Associates – a founding member of N! N. America – shared that this is particularly helpful for a lot of APA members involved in government bid business today. “They’re having to provide proof that they are working toward establishing a sustainability index or state their sustainability score. Most of these guys are smaller businesses, some are larger, but they don’t have the wherewithal or even know where to begin [with this process],” said Tucker. “NEXUS has provided a blueprint and they actually have a sustainability person on staff who can help write it up or help explain what they need to do. It’s more than just being responsible to the environment. Obviously, that’s important, but it can also impact your ability to borrow money from the banks. It can impact who you can sell parts to and actually who will sell your parts.” Tucker added that in some cases today suppliers are looking at customers from a sustainability perspective because it impacts what that supplier can do financially, as well. “You can go back and say, ‘Hey, 80% of my customers are recycling cardboard or pallets or are utilizing electric vehicles as part of the delivery fleet.’ All those things play into it,” he added. Roos confirmed his members are seeing the same changes in business today. “We had one of our large members that did a sustainability program, presented it to their lender, and got a better loan rate,” Roos said. Becoming educated and aligned with these sorts of efforts through NEXUS Automotive International is a win-win, not only helping global environmental efforts, but helping aftermarket businesses stay competitive in a challenging time. Creating a “Spark” Through Innovation Joe Stephan, a longtime aftermarket executive, joined NEXUS in February 2021 as vice president, sales & business development – North America, NEXUS Automotive. In this role, Stephan works with NEXUS North America supplier partners to strengthen the value proposition of the regional entity and introduce the different N! services and concepts to members. As such, he is well-versed on the innovative growth opportunities NEXUS has developed, including Inteliam and an aftermarket-specific startup incubator called SPARKER. “The SPARKER idea came about because of suppliers talking to NEXUS about either products or services that they would like to look at to bring to the automotive community,” he said. Stephan explained that as NEXUS looked deeper into this, they realized there are thousands of mobility and automotive startups around the world that could be consolidated into a portfolio to both assist the startups with things such as HR, sales & marketing, strategy development, etc., and also offer suppliers and distributors the ability to review startup opportunities they could potentially help bring to market. “This created an opportunity for suppliers or distributors to have a peak into the portal to take a look at either at a very high level – or a detailed level and pay an annual subscription – to be able to look in at these 2,500 to 5,000 startups that are in there,” Stephan said. “In addition, we are all learning from technologies like the NEXUS funded Ki Mobility Solutions in India where an automotive ecosystem has been created,” said Stephan. “Distributors, suppliers and vehicle owners are participating in this digital platform automotive aftermarket community providing parts and service solutions in the form of aftermarket alternatives.” Better Together Like Roos and Tucker, on the heavy-duty side, Chris Baer, AAP, president & CEO of the VIPAR Heavy Duty Family of Companies, sees strength and value in the global partnership. VIPAR not only is a founding member of N! N. America, but also the founding heavy-duty member. “Some of the core reasons why we joined [initially] are still very valid today,” said Baer. “NEXUS has done a very good job over the years to add to their value proposition. They’re very innovative, and they’re very quick at executing. VIPAR’s strength over the years has been local and regional and you could say maybe national. Our distributors are local or regional. But as you start to look at the rest of the world, things have changed so much in the last five years. The timing was really good for us to join NEXUS because they’ve got this whole global game down. … There’s a whole portfolio of tools available and they keep bringing out more,” Baer added. While N! N. America members certainly see competitive advantage to their involvement in NEXUS, the North American members have something to offer as well – particularly in heavy-duty, Baer said. “What we bring is what the guys on the automotive side are all trying to peek over the fence at, which is how do we get in this heavy-duty business. So, there’s a whole bunch of collaboration opportunities that we’ve done fairly well with, some technology stuff and collaborating on national account programs where the customer has vehicles on both sides of the road. Technology’s making that easier and easier to execute. So, there’s a NEXUS North America influence that we have on the heavy-duty side because we’re the exclusive player,” he added. The Future of NEXUS Automotive Looking ahead to 2023, Escribe shared several goals for the international organization, including revenue growth for supplier partners; launching the NEXUS Academy training program for the North American market; introducing additional key N! N. America suppliers to the rest of the world; and finding new innovative ways to add value to members and supplier partners — supporting mutually beneficial growth all over the world. To learn more about a supplier partnership, membership or access to some of the innovative projects that NEXUS Automotive International has introduced to the market, visit its website at nexusautomotiveinternational.eu. The post Mapping Out the Future of the Global Aftermarket appeared first on Counterman Magazine. View the full article

With each new season, we’re presented with different challenges and different sales opportunities. It’s up to us to capitalize on these opportunities, and help boost our margins and keep our stores in the green. So, as the temperature starts to drop outside, let’s take a look at what we can do inside our stores to boost add-on sales, and what trends we can expect to see in the coming months. ‘Tis the season The first category we’re going to look at is what I call “winter seasonal products.” These are the types of products that only come out to the shelf during this season. Ice scrapers, snow brushes, winter hats and gloves all fall into this category. Many stores will display these types of products on an end cap, or a special cardboard stand or display. There are lots of opportunities to get add-on sales with this category. If a customer is buying a snow brush or ice scraper, ask them if they’d also like to pick up a pair of winter gloves, or a jug of de-icing windshield-washer fluid. Every little bit will help to boost your margins. There are some products that fit into this category, but they stay out on the shelf all year long. One example would be fuel and oil additives. While these additives can be found all year long, they’ll likely move off the shelf faster in the winter. Why? Colder temperatures are especially harsh on vehicles that run on diesel fuel. When the temperature drops, diesel fuel can gel. This can lead to clogged fuel lines and filters. That’s why many diesel owners will pick up fuel-system treatments in the winter. Batteries Battery sales tend to jump twice a year: when the temperatures climb in the summer, and again when they drop in the winter. Cold weather takes a toll on batteries and electrical systems. Engine oil is thicker when it’s cold, so the engine is harder to start than it would be at warmer temperatures. On top of that, the colder temperatures will sap the cranking power the battery has to offer. There’s a good reason why batteries are rated for cranking amps (CA) and cold-cranking amps (CCA). The temperature outside has a big impact on how much power the battery has to offer. When it comes to selling batteries, always remember to offer dielectric compound, as well as the fiber insulators that slide over the battery posts and sit underneath the battery cables. I’ve also had good luck selling small, compact battery jump packs to customers in the past. These small battery jumpers aren’t much bigger than a cellphone, but they pack a big power punch when you need it most. They’re relatively inexpensive, but they offer some serious peace of mind. Wiper Blades I’ve talked before about how I dreaded two types of days in the parts store: heavy snowfall and heavy rainfall. Why? Because I knew that we would be selling a ton of wiper blades on those days. It also meant that I would be installing all of those wiper blades outside, so I’d either end up soaking wet from the rain, or frozen stiff from the snow and ice. Worst of all, our margin on wiper blades was pretty thin, so our store numbers wouldn’t fare very well that day. So, what did we do to boost our margins? We would do our best to upsell the better wiper blades, as well as offering washer fluid and other add-ons along with the wipers. For SUVs and wagons, we would always ask them about the rear wiper blade. Experience has taught me that many customers will neglect that small rear wiper blade, so it’s important to ask. Our final tip in this category is to tell your customers about the benefits of using a washer fluid with a de-icing formula. Many customers aren’t aware of how this type of washer fluid can help them day-to-day, and it’s an easy add-on sale. Belts & Hoses This final category will only represent a small percentage of your winter sales, but it’s important to be aware of what you can expect. Belts and hoses can become brittle, crack or break altogether when the temperature drops. Modern modular hoses usually will have plastic connectors or tees that are especially susceptible to the cold, and if they break, the customer will need to buy the entire hose. It’s important for your customers to check belts and hoses for signs of wear or damage before the winter weather hits. It’s much better to catch this sort of issue early, rather than wait until the vehicle breaks down on the side of the road. I had a few customers who would stock up on detailing supplies once the weather started to turn. They told me that they would wax their car before the snow came so the paint would be better-protected from the elements. These days, ceramic coatings are available that do an even better job of protecting the paint from the hazards seen during the winter. So, take a walk around your store and think about what you expect to see selling this winter. Come up with a game plan for how you can maximize your sales numbers heading into the winter season, and what types of add-on sales opportunities you can find. The post Seasonal Sales Opportunities appeared first on Counterman Magazine. View the full article

ENEOS USA Inc. recently announced that ENEOS X Prime 0W-8 fully synthetic motor oil will be available in spring 2023. The ultra-low-viscosity 0W-8 was created in partnership with Asian OEMs, which requested the special formulation to meet stringent emissions and economy standards. Not only will ENEOS X Prime 0W-8 oil be supplied to manufacturers for factory-fill requirements, but it also it will be available for oil changes by dealer networks and for DIY maintenance. Applications ENEOS X Prime 0W-8 is 100% synthetic oil developed in partnership with Asian automakers for use in the latest hybrid electric vehicles (HEV) and plug-in hybrid electric vehicles (PHEV) where 0W-8 is specified. This currently includes vehicles from Honda, Toyota, Nissan and Mitsubishi. The oil also is suitable for battery electric vehicles (BEV) fitted with thermal gasoline engines used as a range extender. A number of 2023 production vehicles will require 0W-8, including the Toyota Yaris, Honda Fit, and Nissan Dayz. Testing and Standards ENEOS extensively market-tested X Prime 0W-8 in Japan for nine years to produce this optimized formula, which provides extreme fuel efficiency with maximum engine protection, while meeting the required domestic standards, according to the company. ENEOS helped establish the JASO GLV-1 specification, creating and establishing the testing methods while performing engine-testing methods with OEM-provided test engines. ENEOS 0W-8 meets these new JASO GLV-1 standards. No API or ILSAC 0W-8 testing standards currently exist. Packaging ENEOS USA Inc. will release ENEOS X Prime 0W-8 in single 1-quart containers (part No. 3000-300). More information will be available closer to production. Additional details are available on the product page. ENEOS is the largest oil company in Japan. As the “original JDM oil,” ENEOS has been working in partnership with Asian automakers for decades. As part of this partnership, ENEOS has in-house testing facilities where the company follows strategies developed with each OEM partner to meet their vehicle and performance specifications, particularly for the tighter tolerances of Asian engines that are now being seen more in European and domestic vehicles. ENEOS provides R&D and factory fill for Asian automakers in factories around the world. This access provides ENEOS with unreleased vehicle specifications, allowing the organization to develop lubrication formulations that specifically meet (or exceed) vehicle needs. Because of these partnerships, ENEOS products are designed to anticipate future requirements beyond current domestic vehicle standards. The post ENEOS Unveils X Prime 0W-8 Fully Synthetic Motor Oil appeared first on Counterman Magazine. View the full article

Dana Incorporated introduced its Victor Reinz Reinzosil room-temperature vulcanizing (RTV) silicone to North American customers at the recent AAPEX and SEMA shows in Las Vegas. “While Victor Reinz Reinzosil RTV silicone has been available for some time, it’s relatively new to the North American market and has quickly become a customer favorite for sealing surfaces in engines, transmissions, axles, cylinder liners and plastic housings,” said Bill Nunnery, senior director, sales and marketing, global aftermarket for Dana. “This is the first time Dana has featured Reinzosil RTV silicone for light-duty vehicles at AAPEX and SEMA, and it was a very positive experience. Customers told us they prefer it over the brand they have been using and that as a one-tube solution, it helps them reduce inventory and simplify the ordering process.” Victor Reinz Reinzosil sealant is resistant to fluids, including mineral oils and synthetic oils, lubricants, gasoline, diesel oil, greases, water and detergents, and is safe for all sensors. Available in 70-milliliter tubes, it is ideal for use on two-dimensional flat surfaces where there is a sealing gap, such as gasket intersections and components originally sealed with RTV by the manufacturer, including intake manifolds, valve covers and oil pans, according to the company. To learn more about Victor Reinz Reinzosil RTV silicone and other Dana products, contact a Dana sales representative or visit DanaAftermarket.com. The post Victor Reinz Reinzosil RTV Silicone Showcased At AAPEX, SEMA appeared first on Counterman Magazine. View the full article

The Automotive Content Professionals Network (ACPN), a community of the Auto Care Association, announced the opening of the 2023 ACPN Content Excellence Awards. The ACPN Content Excellence Awards recognize best-in-class examples of data standards (ACES and PIES) use and compliance as well as electronic cataloging and content in B2C and B2B platforms in the aftermarket. Each year, ACPN Content Excellence Award winners are recognized at the annual ACPN Knowledge Exchange Conference, the largest gathering of content professionals and their vendors and solution partners. The 2023 50th Anniversary ACPN Knowledge Exchange Conference will take place May 21 – 24, 2023, at the Hyatt Regency Orlando in Orlando, Florida, as part of the Auto Care Association’s Auto Care Connect event. The ACPN Content Excellence Awards consist of four categories: • Web-based • ACES and PIES Data – All Vehicle Types • *NEW* ACES and PIES Data – Off-Highway and Equipment Vehicle Types Only • Technician’s Choice – In Partnership with Car Care Professionals Network (CCPN), Women In Auto Care (WIAC) and Young Automotive Network Group (YANG) • Receiver’s Choice Catalogs, content and systems are judged on a variety of criteria, including: • Compliance with the Auto Care Association’s data standards (ACES and PIES) • Best practices • Readability • Technical accuracy • Innovation • Interactivity • User experience • Quality of content To be considered for and receive an award, the submitting company must attend the annual ACPN Knowledge Exchange Conference. Entry forms for each 2023 ACPN Content Excellence Award are available on the ACPN Awards webpage. The deadline to submit award entries is Jan. 27, 2023. For more information about ACPN and each Content Excellence Award, visit the ACPN awards webpage or contact [email protected]. The post 2023 ACPN Content Excellence Awards Open appeared first on Counterman Magazine. View the full article